Feature Requests

Latest Activity...

PM - Owner reserves 7 replies

Paul W
Mar 11, 2020 4:32 PM
OR Team Member Member for 16 years 878 posts

Hi Coastal Waves, do you mean owner bookings? Most OR users tend to put those in as blocked-off times. Are you looking for a way to flag them as "this is an owner booking" so that you can filter/report on them elsewhere in the system?

Quote Email/SMS/Channel Triggers 17 replies

Amanda & Mike H
Mar 9, 2020 12:51 PM
Member for 8 years 12 posts

Was this ever addressed? I can't seem to find a way to trigger emails based on the quote status?

We would like to be able to send a triggered email based on days before/after expiry or preempted quotes.

PM Balance carryover on statements 4 replies

Sarah H
Mar 8, 2020 2:41 PM
Member for 6 years 110 posts

Have the same just this month with a few costs passed on to the owners.

Customize Quotes 1 reply

CWV
Mar 6, 2020 7:01 PM
Member for 6 years 63 posts

Would be great to be able customize(edit) a quote as you are creating it. For example, the ability to add pet fees, add discounts, or other concierge fees. I believe, currently you have to save the quote, go back to from the quotes tab, make the changes, save it again then send it. If there is a more efficient way - I missed the training part.

PM - Owner reserves 7 replies

CWV
Mar 6, 2020 6:54 PM
Member for 6 years 63 posts

Would love to have a way to account for owner reserves!

PM Balance carryover on statements 4 replies

CWV
Mar 6, 2020 6:53 PM
Member for 6 years 63 posts

It would be helpful to be able to carry a balance from one statement to the next. We usually pay repair bills for our owners and just post the expense to their account. There may not income the month of the bill resulting in a negative balance. The following month's statement should show this continuing negative balance. Similarly, if for some reason a statement payout was not made and the closed with a balance owed to owner - this amount should show on following month's statement. This would make our bookkeeping so much easier and fail-proof! Hope OR considers this request!

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Mitchell C
Mar 6, 2020 10:46 AM
Member for 7 years 19 posts

Wow, that is super! You guys rock!

Is there a way to add a note or flag to a date on the ribbon calendar? 10 replies

Ken T
Mar 6, 2020 10:37 AM
OR Alum Member for 6 years 1704 posts

Right now - no. That's a very commonly requested feature, and I know the engineers have done some work in that direction. No ETA though.

Is there a way to add a note or flag to a date on the ribbon calendar? 10 replies

Valerie R
Mar 6, 2020 10:36 AM
Member for 6 years 122 posts

I'm wondering if there is a way to add a note or a flag of some sort to a date on the ribbon calendar? This would be helpful if we want to call out something related to that particular day.

For example, I just approve an early check in time for a guest but I told him if we should happen to take a booking for a guest who would be checking out the morning this guest arrives we may have to revert to the later default check in time in order to allow the housekeeper time to turn the house over between the two bookings. I'd like to be able to add a note to that day on the calendar so that it would remind me about this if I'm looking at the calendar or if I take another booking that checks out on that day.

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Ken T
Mar 6, 2020 10:35 AM
OR Alum Member for 6 years 1704 posts

We've made this change. Please take a look at your public rate calendar on your website, it should now not be showing rates for booked dates.

Expenses / Maintenance 10 replies

Sarah H
Mar 4, 2020 12:33 PM
Member for 6 years 110 posts

Excited for this as well. Keep Rocking OR Team.

Expenses / Maintenance 10 replies

Ken T
Mar 3, 2020 11:13 AM
OR Alum Member for 6 years 1704 posts

Later this year, we hope... not right away I'm afraid.

Expenses / Maintenance 10 replies

Kismet Prop
Mar 3, 2020 10:08 AM
Member for 7 years 30 posts

Any idea when the PM changes are coming?

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Mitchell C
Mar 2, 2020 12:56 PM
Member for 7 years 19 posts

Thanks!

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Ken T
Mar 2, 2020 12:41 PM
OR Alum Member for 6 years 1704 posts

Yes, good point. I've sent this over to the engineers.

More accounting integrations - Zoho Books or Wave Apps? 2 replies

Ken T
Mar 2, 2020 11:42 AM
OR Alum Member for 6 years 1704 posts

We've thought about adding Xero, not sure about those other two. But, you can export just about everything in OwnerRez into Excel files, and most accounting systems will let you import data that way too, so it should be possible to make them work for you.

Google My Business - Add to where guests posted their review. 9 replies

Ken T
Mar 2, 2020 11:41 AM
OR Alum Member for 6 years 1704 posts

We're keeping an eye on Google and may add more connections to them in the future.

In the meantime, you can add a link to your email template where you request guests to write reviews, to your "Google My Business" account. We have several clients doing that.

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Mitchell C
Mar 2, 2020 11:08 AM
Member for 7 years 19 posts

I don't know if this is a feature request or an option I haven't found yet. For the multiple month calendar widget, I would like to show the rate, but only for the nights NOT booked. It seems evident if you're using dynamic pricing, which I am, you would not want to show the price for a night already booked. This is especially true if the amount shown is less than what the scheduled guest has previously agreed to pay.

More accounting integrations - Zoho Books or Wave Apps? 2 replies

Dewey Getaway
Mar 1, 2020 9:45 PM
Member for 5 years 49 posts

Are there any plans for integration with other accounting systems? I'm particularly interested in Zoho Books but Wave Apps is also a possibility.

Google My Business - Add to where guests posted their review. 9 replies

Las Gaviotas Ren
Mar 1, 2020 7:25 PM
Member for 8 years 4 posts

Please add "Google My Business" to the choices of where guests posted their review.

Please show booking status on reports 0 replies

Val Rogers
Mar 1, 2020 5:53 PM
Member for 9 years 34 posts

I am running the Line Item Pivot Report to gather data to send to my clients at the end of each month. I'd like to suggest that the booking status be included in that report like it is on the Booking detail report. For example:

BOOKING DETAIL REPORT:
Sheehan, Brad [CANCELED]

LINE ITEM PIVOT REPORT:
Brad Sheehan

There is nothing on the Line Item Pivot report to alert that this was a canceled booking.

I want to include canceled bookings on the report because some of them may have charges that should be documented on a canceled booking. But some other canceled bookings may not and it is easy to miss the fact that any of these are canceled bookings.

I hope this is possible, thanks!

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Valerie R
Feb 27, 2020 5:14 PM
Member for 6 years 122 posts

Ohhh, perfect!! I didn't know that, but now I do! Thank you, this will work great.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Chris Hynes
Feb 27, 2020 5:01 PM
OR Team Member Member for 13 years 1405 posts

To clarify... you can create a Ribbon type calendar widget and share that just like the Multi-month calendar widget. It'll just show "Booked" instead of guest info, but you will get the segmented view you're looking for.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Valerie R
Feb 27, 2020 4:57 PM
Member for 6 years 122 posts

That's too bad. I don't know what the reasoning was behind deciding not to show split dates on the widget calendars. But with all of the conversations here in the forum about methods to use to communicate booking dates with housekeepers, it seems allowing split dates to the "hosted" calendar widget would meet those needs.

Until then, I guess I'll have to create a Google calendar to share with the housekeepers.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Ken T
Feb 27, 2020 4:47 PM
OR Alum Member for 6 years 1704 posts

Unfortunately not. We've talked about making the Portal Access a feature that can be purchased separately, but that hasn't taken place yet.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Valerie R
Feb 27, 2020 4:45 PM
Member for 6 years 122 posts

Hi Chris,

Is there a way to share the ribbon calendar with others, like we can with the widget calendar?'

Upgrading to the PM module just to give the housekeepers a look at our calendars is overkill for my situation.

DESCRIPTION "views" 3 replies

Chuck K
Feb 27, 2020 2:10 PM
Member for 6 years 93 posts

Yes, I use it A LOT. I am constantly tweaking the fields to reflect good questions from guests, completeness of information, layout, etc.

I have found it a bit of a pain to constantly go back and forth as I try to be sure I am saying the same thing on Vrbo and AirBNB and that it is appearing in roughly the same order. It would be easier if an AirBNB view, or a Vrbo view was available. I may be a one-off on this, but to really attract people and theoretically improve SEO with some of the OTA sites, I believe frequent tweaks are necessary.

DESCRIPTION "views" 3 replies

Ken T
Feb 27, 2020 2:05 PM
OR Alum Member for 6 years 1704 posts

Not a bad idea. I take it you've seen this table discussing what's what?

https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences

Owner Agreement and Contracts 3 replies

Ken T
Feb 27, 2020 12:54 PM
OR Alum Member for 6 years 1704 posts

We're wanting to add considerably more functionality to the rental agreements, as well as to the PM module, so this might be something to add as part of those upgrades.

Preserve nightly rate applied from OwnerREz on a per-booking basis 2 replies

Ken T
Feb 27, 2020 12:42 PM
OR Alum Member for 6 years 1704 posts

Thanks for the suggestion, we'll take a look into it in future improvements to the Rate Calendar.