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I am not absolutely certain about this use case specifically, but I do know that, generally, the concept of tag automation is in active development and should be available later this year.  This would permit you to configure things such that certain events add tags to various entities automatically, and also, various events surrounding tags can trigger other events.

Any update on this?

[This topic has been closed as a duplicate of another topic (Quoting multiple properties together)]

[Another topic was closed as a duplicate of this topic (Combine rentals of multiple properties in one invoice)]

We are a retreat/resort with 25 separate units in one location. I need a way to book multiple units for group stays and send one invoice with all charges combined. Every group is unique and requests a different combo, so it isn't  working to create property listings that combine units.

The best, and really the only, way to do it is as follows:

1. Go to the main Bookings display, and choose the List view.

2. Then select the Filter button:

3. Use the Filters to narrow down to get just the bookings you want - e.g. bookings that depart after today and arrived before tomorrow.

4. Use the Export button to generate an Excel file containing all those bookings.  The list displayed on the screen doesn't include any contact information - but the Excel export file will.

5. The email addresses will be in a column, which you can easily copy/paste out of Excel into the BCC field of your normal email program, so as to send an email to all of them.  Warning: make sure to use BCC!  Don't use TO or CC, otherwise all your guests will be able to see each others' email addresses!

Hi!  Until this task is available - what is the best way to send an immediate message to all guests  for all properties?

No, the Vrbo API doesn't support any such feature either, unfortunately.

What about VRBO?

I agree this would be a great feature.  We have low cost, extraordinary properties in in-demand locations, and often sell out.  We like to block guests who leave tepid or vindictive reviews from future booking, on the theory that we really only want to be matched with guests who dig our style, and don't need the anxiety.  Just a "no thank you" button.

It's pretty crazy that a guest can review you poorly, and then still repeatedly book your place during peak season.  Nope, I'll see if someone else wants those dates.

Would like the option to choose how many results are shown in the search result. Currently it is set at 12 results, would like the option to choose 24, 48, or all results.

The list of room types isn't ours, per se - it's based on the lists of room types that are supported by the major listing channels like Airbnb and Vrbo, and specifically, by their API software that allows us to connect with them.

It's what I described earlier - set a base price with fewer people, and then surcharges for additional guests, such that the end resulting totals are what you're looking for.

We are trying to adequately define and describe a "Room" in one specific property.  This property has a sauna, as a separate interior room, not an unusual type of room in standard residential practise.

This sauna also includes a built-in shower.  So, not a "spa", not a "bathroom" as there is no toilet, definitely not a "hot tub", and using "Other" is definitely not very marketable nor descriptive.  Frankly we are at a loss as to how to accomplish a pretty basic requirement in describing "rooms" in this property.

We seem to be playing semantics games here.  For "type" your list has some really obscure terms like "casino" and "darkroom", not to mention some others that in our situation are not at all useful.  However, many upscale residences today have included a "sauna" for some time.  Not to mention the fact that "sauna" has been for years a fairly standard type of room in many Scandinavian houses, as I understand it.  So what will it take for you to include that as a "type" in your list?

The basic issue is that the existing available Rooms definitions are extensive and mostly good, but are still too restricting.  I suggest that it would be highly useful to be able to add ad hoc room Room definitions to meet our needs.  If that cannot be done, please provide a mechanism for providing periodic updates to a static list administered by Ownerrez in whatever way you deem practical.

Please share a current work around. 

Yes, I understand the distinction - I'm just saying that mathematically, the same end result can already be achieved.

I wasn't personally aware that Booking.com supports doing it this way, but I do know that none of the other major listing channels do.  So I doubt adding this unique corner-case would be a high priority.  Still, let's see how the voting goes.

No worries, if the booking is created less than 2 days in advance, the code will be generated right away.

This is not price increase per person, it’s the opposite. Booking.com has an optional price chart that lists reduction based on occupancy. We have six bedroom and have had 5 people up to 12, the table in booking.com lists total occupancy and allows for a reduction ifor a smaller party  For example an automated reduction for fewer guests. An example below  After API I could not find booking.com chart to take a photo if it.. 

occuoancy.   Reduction %
12.                  100
11                    97

10                    93

9                      90    

8                      

7…..

Booking .com summary…

Pricing per guest is a pricing use case where properties can specify prices depending on the number of guests planning to stay in a room. For example, an accommodation that can host 5 guests (maximum occupancy) can have a pricing strategy such that guests fewer than 5 can book the unit for a reduced price. This can help in maximising the inventory bookings.

Booking offers three pricing types that support pricing per guests pricing use case, namely:

• Derived pricing or rate-level occupancy (RLO)
• Occupancy-based pricing (OBP)
• Length of stay (LOS)

Currently when a new booking comes in i use the "notes"field to create a mini-checklist of everything i need to ask and badger the guest before check in.. A short list of like Did they fill in the security deposit? did they register with our HOA  community yet? Did they fill in the Docusign lease agreement? are they bringing pets? etc etc.... it is an extensive list. Is there a way to have a "check list" automatically generated per booking per property, that i can just click to check off as things arrive? Bonus Points, if this could be AI Driven through triggers to automatically remind (aka badger)  guests every 48 hours until they complete their tasks.  Either feature suggestion or ways to make this work as-is today?

Being able to assign certain messages to specific team members (and Ideally "Groups" of team members as well) would allow Property Managers with a team in place the ability to scale within OwnerRez.

This allows specific issues to be sent to the team member who can truly solve that issue or answer that question.  This also allows guest support to be grouped so that a PM in one market is included in the messages for their market (along with their VA's) and a PM from another market could be grouped into their property's messages as well.

Being able to mark a message as "Unread" would be a hugely beneficial feature for the Inbox.

This would allow hosts to keep messages in the "unread" status (Bold font in the inbox) while solving guest issues, so the guest message doesn't get "lost" in the shuffle of other guest messages which have been attended to and completed.

Currently done offline, but is a bit of a pain. 

Descriptions change often, especially in areas with High/low seasons, but also in areas that experience the meteorological seasons.

Would be nice to be able to archive a description or specific description block, then recall it later. This includes headlines.

Maybe asking too much but hopefully the value is there for a future feature.

Chuck

We would love this feature too - to be able to schedule an automated report to be sent out to specified recipients would be a really helpful feature!

Hey Paul,

 

Quick question for you, if our Schlage code is set to generate 2 days before booking, what will happen if we have a same day booking? Will it be ignored or will the integration still create and update the code?

 

Thanks!

I have the same question!  Any information about this?  Do we need to generate our own code if this happens?

I'm not clear in what way this is functionally different from how it works now?  It sounds like you're saying you want to price for full occupancy, and then offer discounts if you only bring fewer people.  The way OwnerRez, and all the major listing channels, work is to have a base rate at minimum occupancy, and then charge additionally for extra people up to the max.  Mathematically this works out the same.

In the offseason, or for unrented weeks, or last minute bookings - would like the ability to use a price scale based on occupancy, similar to what I saw on booking.com. This would allow us to continue to charge full price when at max occupancy, and have a reduction table when a group has fewer occupants. Would like to be able to turn this on by week, day, or a season

Would be nice to:
1) Have navigation arrows when opening Deposits records to move forward/back to the next/prior transaction.

2) Have names display on the report (yes I know there can be many names) but I think a lot of folks will primarily have transactions with 1 name.

3) An option to export to spreadsheet would also be handy. Many possible uses.

All this to make it easier to handle the Bank Deposit transactions in QB.

Hi All

I know you guys are bringing on more and more channels for us to use. I thought I'd give a shout out to a new one here in Britain. The tourist board Visit Britain https://www.visitbritain.com/en has paired up with TXGB. I would imagine a lot of your British customers pay for membership of their local tourist board. I am signed up to https://www.visitnorfolk.co.uk/ and https://www.visiteastofengland.com/ and they list our website on them.

It looks like they are going to use https://www.txgb.co.uk/ to consolidate it all into one search site.

https://www.visitbritain.org/working-us/txgb

If you could have a look at a possible integration I'd be grateful.

Thanks

James

I love the integration with Schlage but currently the toggle to “notify me when code is used” is default set to off, so I have to manually go to each code and toggle it on, which partially defeats the automation of the automatic code generation. It’s important to know when guests check in and the code usage notification helps. 

I would like to request for the “notify me when code is used” toggle is default on for each new code created. Thank you! 

Yes and no.

There is no "just sent an email" event that could be used to trigger an SMS message.

However, you certainly can configure parallel messages, in SMS and email, and have triggers configured to send them using the exact same criteria and thus at the exact same time, which would more or less create the effect you're looking for.