Feature Requests

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I contacted Yada.Ai, a prominent player in AI-driven guest engagement, to inquire about their lack of integration with OwnerRez. Their response highlighted that OwnerRez imposes a hefty 25% revenue charge for integration, a figure notably higher than competitors who offer integrations at no cost. I'm curious if Ken could shed light on whether a proprietary solution is in development or if we're simply enduring OwnerRez's strict stance on revenue charges.

[This topic has been closed as a duplicate of another topic (Repair and Maintenance Reports on properties)]

[Another topic was closed as a duplicate of this topic (Maitanance tasks and cleaning)]

[This topic has been closed as a duplicate of another topic (Repair and Maintenance Reports on properties)]

[Another topic was closed as a duplicate of this topic (Housekeeping Scheduling)]

Ability to add maintenance/repair/cleaning tasks to a reservation or property, select the vendor  keep records of them, option to add them to owner statements when needed with markup  and send notifications to vendors 

At a minimum it would be really helpful if OR created individual payment types under "other" and let guests select one rather than just leaving hosts guessing what alternative payment to expect. Am I getting a check? Should I look for Venmo? Was it Zelle? PayPal? At least it would be nice if we got a notice that the agreement was signed and "Venmo" was chosen. 

I wouldn't expect to see an option in OR to allow direct Venmo payments. I don't think Venmo supports that for peer to peer payments. You'd probably need a Venmo for business account and at that point you might as well just take credit cards instead. 

Being able to pull data from disabled properties should be a basic feature for generating reports as well.

Read this forum discussion

Being able to pull data from disabled properties should be a basic feature for generating reports as well.

Read this forum discussion

Being able to pull data from disabled properties should be a basic feature for generating reports as well.

Read this forum discussion

Being able to pull data from disabled properties should be a basic feature for generating reports as well.

Read this forum discussion

This might be a great way to integrate bit coin payments. (See feature request about integrating "strike")

There are at least 3 feature request for this type of thing. Please go vote for the other feature requests.

Also give specifics about what features you are interested in seeing in the reports.

There is a forum thread on this and the response from OR has been pathetic at best.

This request would marry well the freature request "custom reports". That particular feature request is labeled as "planned" so if this feature could be added to that feature, we can finally get some great reporting.

I am not absolutely certain about this use case specifically, but I do know that, generally, the concept of tag automation is in active development and should be available later this year.  This would permit you to configure things such that certain events add tags to various entities automatically, and also, various events surrounding tags can trigger other events.

Any update on this?

[This topic has been closed as a duplicate of another topic (Quoting multiple properties together)]

[Another topic was closed as a duplicate of this topic (Combine rentals of multiple properties in one invoice)]

We are a retreat/resort with 25 separate units in one location. I need a way to book multiple units for group stays and send one invoice with all charges combined. Every group is unique and requests a different combo, so it isn't  working to create property listings that combine units.

The best, and really the only, way to do it is as follows:

1. Go to the main Bookings display, and choose the List view.

2. Then select the Filter button:

3. Use the Filters to narrow down to get just the bookings you want - e.g. bookings that depart after today and arrived before tomorrow.

4. Use the Export button to generate an Excel file containing all those bookings.  The list displayed on the screen doesn't include any contact information - but the Excel export file will.

5. The email addresses will be in a column, which you can easily copy/paste out of Excel into the BCC field of your normal email program, so as to send an email to all of them.  Warning: make sure to use BCC!  Don't use TO or CC, otherwise all your guests will be able to see each others' email addresses!

Hi!  Until this task is available - what is the best way to send an immediate message to all guests  for all properties?

No, the Vrbo API doesn't support any such feature either, unfortunately.

What about VRBO?

I agree this would be a great feature.  We have low cost, extraordinary properties in in-demand locations, and often sell out.  We like to block guests who leave tepid or vindictive reviews from future booking, on the theory that we really only want to be matched with guests who dig our style, and don't need the anxiety.  Just a "no thank you" button.

It's pretty crazy that a guest can review you poorly, and then still repeatedly book your place during peak season.  Nope, I'll see if someone else wants those dates.

Would like the option to choose how many results are shown in the search result. Currently it is set at 12 results, would like the option to choose 24, 48, or all results.

The list of room types isn't ours, per se - it's based on the lists of room types that are supported by the major listing channels like Airbnb and Vrbo, and specifically, by their API software that allows us to connect with them.

It's what I described earlier - set a base price with fewer people, and then surcharges for additional guests, such that the end resulting totals are what you're looking for.

We are trying to adequately define and describe a "Room" in one specific property.  This property has a sauna, as a separate interior room, not an unusual type of room in standard residential practise.

This sauna also includes a built-in shower.  So, not a "spa", not a "bathroom" as there is no toilet, definitely not a "hot tub", and using "Other" is definitely not very marketable nor descriptive.  Frankly we are at a loss as to how to accomplish a pretty basic requirement in describing "rooms" in this property.

We seem to be playing semantics games here.  For "type" your list has some really obscure terms like "casino" and "darkroom", not to mention some others that in our situation are not at all useful.  However, many upscale residences today have included a "sauna" for some time.  Not to mention the fact that "sauna" has been for years a fairly standard type of room in many Scandinavian houses, as I understand it.  So what will it take for you to include that as a "type" in your list?

The basic issue is that the existing available Rooms definitions are extensive and mostly good, but are still too restricting.  I suggest that it would be highly useful to be able to add ad hoc room Room definitions to meet our needs.  If that cannot be done, please provide a mechanism for providing periodic updates to a static list administered by Ownerrez in whatever way you deem practical.

Please share a current work around. 

Yes, I understand the distinction - I'm just saying that mathematically, the same end result can already be achieved.

I wasn't personally aware that Booking.com supports doing it this way, but I do know that none of the other major listing channels do.  So I doubt adding this unique corner-case would be a high priority.  Still, let's see how the voting goes.