Feature Requests

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[Another topic was closed as a duplicate of this topic (Personal Notes on calendar)]

Hey Tim,

Sorry we never got back to you here. We had a similar request come in that I've merged into yours, and that brought my attention to your questions.

While we would like to do this, there are a number of "gotchas" that have to be thought through first. From a UX standpoint alone, there's a lot to consider.

With the workload our current roadmap presents us with in 2025, I don't see us being able to work this in quite yet. I'm afraid that though we would like to add this in the future, it's just not in the cards right now.

This request will remain open to garner more votes, so feel free to share it with likeminded users who would be willing to give it an upvote!

After posting, I realized the print to PDF function actually works sufficiently for what I need... At least in Chrome. I imagine other browsers may function differently. A formal invoice with my branding/company name would still be great, but I think this will do the trick... 

OwnerRez please add this feature!!! Guests frequently ask for a receipt showing payment in full and all OR users would benefit from this simple feature.

Exactly what I’m hoping for! Clear, simply, and professional. 

Oh and I don't need a receipt of the transaction (I found that). I need a receipt/invoice of the nightly rate and tax breakdown. Something like this:

I'm honestly quite surprised there is no invoice feature here... I get asked for receipts quite often due to folks needing to submit receipts for reimbursement. Any progress on this feature?

Hi folks, I don't see this feature available. Did this land and maybe I can't find it?

I would love to get notified when my batteries are low as we've had a few close calls recently.

Thank you!

Thanks for writing up this request!

We have some plans in the works that should accomplish this for you. Tag automations will apply to new bookings and existing bookings as they change.

We'd like to build out a Batch Update tool for Tag Automations in the future, but the above will get us a step closer in that direction. As a change occurs on an existing booking that was created prior to the Tag Automation, that booking will be updated with a relevant tag at that time.

I would like to make a suggestion to be able to change the color of the highlight of today’s date. The pale yellow is often hard to see. We already have the ability to change the ribbon color of the properties

[This topic has been merged with another topic (Payment type surcharges & discounts).All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Feature Request: Ability to Apply Surcharge Based on Payment Method (e.g., Credit Card))]

Hey Scott - We've verified that if a guest leaves a review on the Vrbo platform, when it syncs to OwnerRez, you can respond to that review from OwnerRez and your response will sync back to Vrbo. We'll close this feature request since it is currently working.

this seems to have been implemented now.

These booking notes can be pulled into a whole bunch of programs that integrate with OwnerRez
By having the booking field codes working in the booking notes will help so much. In our case this use will really add the service we provide and personal guest experience.

PLEASE PLEASE PLEASE

It's becoming common in service industries and even some stores will charge a %fee if you pay by credit card

Hey Shannon,

Thanks for submitting this request! Feel free to share this request with likeminded users who would be willing to give it an upvote. Those votes allow us to determine where the demand is when our Dev and Product teams consider what should move onto the roadmap next.

By the way, looks like your upvote wasn't included when the request was submitted. Be sure to click to vote at the top of the page!

We have some templates that auto send to outside parties and on occasion they request to have their email address updated. 
It would be very helpful if we could search the "To" field for specific email addresses so they can be updated without getting missed.

Thanks!

This is true but I didn't see a way to have options for Yes/No, List, or Multiple Choice... so answers become difficult to review as it is free form text and guests can enter whatever they want into the field.

Absolutely concur. There should be means to define questions as Yes/No, Menu Selection, Radio Buttons, Text Field, and anything else obvious that I didn't think of. In addition, there should be the ability to have  pop-up help available for each question/answer.

We have heard that rumor, probably from the same sources as you. We haven't heard that from Airbnb, and other than adding cribs to rooms, I see no mention of a specific type of tagging for cribs to rooms in their dev docs.

Whenever they announce new features and add support for them to their API, we'll write to those API specifications. We'll close this feature request, as it will be handled through our regular development cycle, if the rumor proves to be true.

OR please reconsider this feature the work around is exhaustive!!!

Bri, thank you for the update!  And, thank you to the leadership and team that both allowed this functionality to move forward and are actively working it through the various stages of reviews and implementation.  Thank you, again!

Iam aware that you can create custom forms, but as PacView points out, the result isn’t very elegant. A group of 8 adults and 2 minors all having to fill in their full personal details doesn’t look good. A small group of just 3 people gets the exact same form with lots of irrelevant fields they don’t need to complete.

Per the rumor mill, when guests search for an amenity like a crib on Airbnb, only properties that have this amenity tagged to a certain room will show up in search.  This goes beyond room by room photo tagging.  Sounds like the amenity itself must be tagged to the room. 

Requesting this feature so that OwnerRez properties are not disadvantaged.  

This is true but I didn't see a way to have options for Yes/No, List, or Multiple Choice... so answers become difficult to review as it is free form text and guests can enter whatever they want into the field.

maybe this can be included in the portal:

 

Good day,
As we rent out properties in Spain, among other locations, the Spanish authorities require quite a bit of information at check-in.
This includes details such as full name, address, city of residence, passport number, date of issue, country of issue, and so on.
This must be registered for all guests.
For minors, we also need to indicate the relationship to the accompanying adults.
It would be very helpful to have a standard check-in form that can be completed online.
Does such a form already exist, or would it be possible for you to create one?

@Mireille R.   The purpose of this enhancment request is primarily to display information for the guest.   It looks like you want to collect guest information, which is a feature that already existss in OR.   You can create custom fields and have the guest provide it in a rental agreement.   Settings > Workflow & Devices > Custom Field Definitions

I only recently started using TAG AUTOMATION but quickly realized how it could be even more useful if TAG AUTOMATION could include TAG REMOVAL.

Especially if TAG-A could be removed if TAG-B was added.  

This would require tags being able to trigger an event which in itself would be a great addition but maybe that is not an option?

maybe this can be included in the portal:

Good day,
As we rent out properties in Spain, among other locations, the Spanish authorities require quite a bit of information at check-in.
This includes details such as full name, address, city of residence, passport number, date of issue, country of issue, and so on.
This must be registered for all guests.
For minors, we also need to indicate the relationship to the accompanying adults.
It would be very helpful to have a standard check-in form that can be completed online.
Does such a form already exist, or would it be possible for you to create one?

Now that we can rate Vrbo guests on OwnerRez and these ratings now sync with Vrbo, when do we get to respond to Vrbo guest reviews on OwnerRez and have those responses sync with Vrbo?

Currently, surcharges can’t be tied to the selected payment method, which means owners either have to absorb the fees or apply them to all guests—many of whom use fee-free methods like ACH, Venmo, Zelle or checks. Neither option feels fair or efficient.

Please consider adding functionality that allows surcharges to be conditionally triggered based on payment type at checkout. This would align better with how many other platforms handle processing fees and help small hosts stay sustainable.

Thanks for considering it!

—Antoinette Bruno