Instead of depending on iCal-synced calendars () and the Channel Bridge tool, OwnerRez suggests using our Channel Management () feature for a smoother experience.
The OwnerRez Channel Bridge Chrome browser extension enables you to log in to yo...
In August 2024, deposit syncing was added to our QuickBooks integration () . We recommend that you use deposit syncing to create to-the-penny deposits in QuickBooks.
Even though OwnerRez has a wide array of financial features - from invoicing and payment collection to expense tracking - OwnerRez is not an accounting product. There are...
The Payments Summary Report provides a detailed breakdown of payments, including various customizable options to help manage your vacation rental business effectively. Users can sort and/or filter the data by different criteria, such as deposited and undeposited payments, specific time periods, listing sites, payment types, and more.
* Configure a Payments Summary Report (#configure)
* Summar...
If you have a recurring task that you need to remind your guests about, you can set up reminders to go out a day before. For instance, if your trash is picked up every Wednesday, you can send your guests a message on Tuesday to remind them to take the trash out to the curb. This support article shows you how to set that up.
You will need multiple Triggers for each template. Let's assume trash pic...
Meet Besty () , your new autopilot AI assistant.
AI powered guest messaging, guest retargeting, and inquiry follow ups to maximize conversion. Auto-upsell gap nights, bookend nights, and early checkins. Real-time guest sentiment scores, conversation summaries, and instant translation. Advanced KPI dashboard to...
Setting vacation rental property rules is crucial to ensure a smooth and enjoyable experience for both hosts and guests. Property Rules typically cover aspects such as check-in and check-out times, maximum occupancy, smoking and pet policies, noise levels, and the use of amenities like pools or hot tubs.
Clear rules help manage expectations, maintain your property's condition, and ensure the safe...
Issuing professional, timely owner statements that display revenue and expenses is an essential aspect of your property management business. OwnerRez can help you easily generate monthly branded Owner Statements!
* Owner Statements (#statements)
* Customize your Owner Statements (#customize-statements) Owner Statements
The easiest way to start owner statements and payouts from scratch is...
Communication within the Sandbox will take place on the OwnerRez platform, where both the Host and Guest can exchange messages and files.
* Message Threads (#threads)
* Communication History (#history)
* Common Issues & Questions (#faq)
* How do I retrieve all messages for a user? (#retrieve-all)
* Can we use field codes in the messages we push to OwnerRez? (#field-codes)
* How d...
If you have a recurring task you need to remind your cleaning staff about, you can set up reminders to go out a day in advance. For instance, if your trash is picked up every Wednesday, you can send your cleaning staff a message on Tuesday to remind them to take the trash out to the curb. This support article shows you how to set that up.
You will need multiple Triggers for each template. Let's a...
Enabling OwnerRez email or push notifications ensures timely communication and keeps you informed about important booking updates or messages without the need for constant manual checking in-app or in your email inbox. This proactive approach ensures that you stay connected across all your devices for your vacation rental business, boosting productivity in today's digital environment.
Notificatio...
Aruvo () is a Plug-and-Play Hospitality TV Software for boutique destination stays. It helps you reach every guest using your current television (TV). It brings their room alive with a branded, personalized welcome as soon as they walk in. Tell your story, first-hand, in all its life and colors. And helps your...
Strategic discounts can boost your Vrbo listing's performance. When used wisely, they attract more guests, encourage longer stays, and help fill gaps in your booking calendar. This support article will guide you in configuring discounts in OwnerRez that sync directly to your Vrbo channel integration listings.
Additionally, OwnerRez Standard Discounts (
Subject
Upcoming PM update for booking expenses (the "Booking Net" upgrade) Body
Hi [first name]!
We're rolling out an important update to Property Management statements that will make booking-related math clearer, more consistent, and easier to reconcile.
This update will roll out on November 20th. We're notifying all PM v2 users so you can expect the improvement before your November state...
OwnerRez has partnered with Lake.com () to provide a channel integration connection between the two systems, allowing OwnerRez users to handle their listings and bookings from Lake.com easily.
Lake.com () acts as the Merchant of Record (
Subject
VRMA International Is One Month Away, and OwnerRez Will Be There! Body
Hi [first name],
Hope you are doing well, and thank you for being an OwnerRez customer! The 2025 VRMA International conference (
Subject
VRMA International Is Two Weeks Away, and OwnerRez Will Be There! Body
Hi [first name],
We're OwnerRez (
