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Getting Started

Core Concepts

Channel Management

Integrations

Messaging

Overview

Communication History

OwnerRez APIs

Payment Processing

Property Management

Reporting

Websites

Changelog

Alerts Overview

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Enabling OwnerRez email or push Alert notifications ensures timely communication and keeps you informed about important booking updates or messages without the need for constant manual checking in-app or in your email inbox. This proactive approach ensures that you stay connected across all your devices for your vacation rental business, boosting productivity in today's digital environment.

Alerts are notifications that the OwnerRez system sends either via a system email and/or the OwnerRez Progressive Web App (PWA) mobile notifications via your browser.

Got a new booking? You can still receive a system email and/or choose to enable or subscribe to OwnerRez's Progressive Web App (PWA) mobile notifications.

It's important to note that your guests do not receive these alerts. OwnerRez Alerts are targeted specifically to OwnerRez users, and when possible, they will include property names.

You have the option to set up alerts for your account for your Staff or Staff or Team Access members (if they are granted access to them) either when you send the initial invitation or by editing their alerts at a later time.

NOTE: If the user is a Portal user and only a Portal user, they will not have Alerts in their Profile menu, as Alerts do not pertain to them as a Portal user.

OwnerRez Alerts can be accessed via your Profile dropdown menu (top right corner) > My Alerts.

OwnerRez Profile dropdown menu > My Alerts

Users can have access to more than one account, and Alerts configured are tied to specific users, not the account.

Users with access to multiple accounts can select which account alerts they want to configure when adjusting the My Alerts settings. Below, My Alerts defaults to the account you own or the first account you had access to. To switch to another account, click/tap the drop-down menu and select the other account—in this example, Acme Vacations.