...ort/articles/cancelling-a-booking#ha-vrbo-non-api-ical-cb) .
Option 3:
Another option is to just give the guest a $10 special offer () on the new property and manually adjust all the pricing in OwnerRez to match the true price.
NOTE: This only works for moving Airbnb channel integrated bookings between properties t...
These days, many guests are used to ordering stuff online with no human interaction. They expect the same for booking their vacations - they want to be able to just fill out a form, provide their credit card, click OK a few times, and bam! They're booked.
Some property owners want more personal interaction with their guests, though, and do not want to allow Instant Booking. Let's see how you can cont...
...hat's it -- the tax will now be pushed to Airbnb as a custom pass-through tax. Repeat with any additional taxes you have to collect - each individual separate tax authority needs its own entry.
👉 Stuff to watch out for:
* If you switch to custom taxes, you must configure all of your taxes with the appropriate criteria. Make sure to check the options on the tax page in Airbnb and on the tax dashbo...
...d Directives that Rezzy can reference to really "up her game."
Frequently Asked Questions (FAQs) () are the questions that guests often ask. Stuff like "Where's the closest corner store?" or "How do I get the grill to light?". Common questions you might include in your guest manual or post in a list on your website. You can configure FAQs for i...
...want the option to remove guest contacts. OwnerRez supports both options.
OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.
All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...
...be glued to my phone and buy back my time and attention.
Right now, I have Rezzy on Draft Only mode b/c I haven't perfected all the directives. If I were to put it to respond automatically, some stuff would be wrong and take even more time to rectify. The problem is that I still need to press approve on all messages.
It would be great to have conditional auto-send rules for Rezzy AI -- send th...
...to make it work.)
2. Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff... in particular we are looking for every time the lock is unlocked or autolocked. This is a security thing for us. Needing to know who is going in and out and when.
3. Notification if the d...
...y to different accounts based on owner, channel, or credit card processors)
* Misc. sync holes (exchange rate setting, customer background info not syncing)
* Supporting refunds (the QB credit memo stuff does not align)
* Supporting secdeps
Outside of those things, which are all about the current syncing process, we plan to add these:
* Expense syncing (which will be similar to the existing...
...is honestly one of the biggest gaps in PM right now.
We have a bunch of recurring property expenses like thermostats/Jervis, camera subscriptions, pest control, HVAC maintenance, and even annual stuff like smoke detectors. There is no clean way to track and bill these.
Right now it is either manual charges or tracking outside of OwnerRez, which does not scale and things get missed.
Even so...
I have Stripe for payment processing. So should I connect Paypal thru Stripe or thru OR or both?
Connect PayPal directly to OR, not through Stripe. Then, OR will use both payment methods side by side but prefer the Stripe one for CC stuff.
I have a similar issue that this or a similar solution might work for...However, I use PriceLabs to handle pricing so that may be a nonstarter here, depending on how this stuff feeds to the different channels (especially Airbnb).
I am trying to prohibit check in/out on Saturdays...my new cleaner wants one day off per week...Plus I'd prefer if guests didn't split my weekends.
This seemed simple...
