This week's roundup covers Booking.com's partnership with ChatGPT, a proposed short-term rental tax in San Diego, reports on Airbnb's potential business profiles, and smart TV liability risks in vacation rentals. Let's dive in.
Booking.com has been selected as one of the first partners to launch an app inside ChatGPT, () joining a small group...
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PMv2 Is Now Available in Your Account! Body
Hey [first name]!
We're officially kicking off the rollout of PMv2, our major upgrade to the Property Management (PM) system inside OwnerRez. Remember how we said some users were easy to upgrade to PMv2? Well, that's you! It's now available in your account.
To upgrade, go to this page inside your account (
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Small Policy Tweak = Big Booking Boost on Vrbo Body
Hi [first name],
We've reviewed your Vrbo cancellation policy and noticed it's very close to one of Vrbo's standard policies, but just slightly outside the accepted parameters.
The following Vrbo policies align closely with what you have set:
* Relaxed: 100% refund if canceled ≥14 days before check-in
* Moderate: 100% refund if...
Before coming to this page, please read the Rezzy AI Overview () and the Rezzy AI Setup & Configure () support articles, as those articles cover the normal workflow. While not comprehensive, this article provides a list of questions not found elsewhere.
* What if Rezzy...
One of OwnerRez's most powerful features is our Messaging. Guest communication is crucial to a successful guest experience, and making full use of the OwnerRez messaging feature is key. This article lists common questions and answers about Messaging that are not covered elsewhere and will be added to over time.
Learn more by reading our Messaging Overview (
From luxury brand investments, new local tax measures, and a top industry event on the horizon, this week's vacation rental headlines reflect the continued investment and growth in the vacation rental space. Let's take a look.
Exclusive Resorts has taken a minority stake in Accor's Onefinestay () , expandi...
From tax hikes and protests to new platform tools and funding rounds, this week's vacation rental news highlights how the industry is evolving under pressure ahead of peak summer travel.
Hawaii Governor Josh Green signed a bill raising hotel and vacation rental taxes by 0.75% () , effective January 2026,...
We're excited to introduce Rezzy AI, our new built-in assistant designed to transform how you manage guest messages and daily tasks, all within OwnerRez.
Rezzy AI Webinar Replay (/webinar-introducing-rezzy-ai-your-smart-messaging-and-task-management-assistant) What can Rezzy do?
Rezzy automatically reads incoming guest messages, suggests intelligent responses, and flags important tasks, so y...
Meet Nicholette Brous, CEO and Founder of BNR Concierge. () In just nine years, she's gone from renting out spare rooms in her home to running a successful management company that oversees more than 50 properties across South Florida. Can you tell us a little bit about your history?
It all started over 9 years ago when I began renting rooms in my house. At fir...
This week's Industry News highlights the Ryder Cup's impact on short-term rentals in New York, new rental regulations in Monterey and Austin, and what's driving France's record tourism season. Let's dive in.
The 2025 Ryder Cup kicks off this weekend at Bethpage Black in Farmingdale, with local officials estimating $160 million in economic impact across Long Island, New York. (
It's great when new features or updates are released, but if they are, they shouldn't break existing workflows. I'm not putting this as a Feature Request in that forum, because I'm only asking for things to be LEFT ALONE the way they were. Put another way, I want the functionality back that has been taken away from us with the introduction of the new Confirm & Pay form.
Under Custom Field Defin...
Why put up with software that you can't trust? Switch to the #1-rated vacation rental software in the industry. Hundreds of customers have already moved from iGMS to OwnerRez and it's easy to see why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what independent review boards (#rating-boards) say about OwnerRez versus iGMS.
Don't just take our...
Why pay more for software that doesn't deliver on the basics? Switch to the #1-rated vacation rental software in the industry, with 20+ direct channel partnerships. Hundreds of customers have already moved from Smoobu to OwnerRez, and it's easy to see why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what independent review boards (#rating-boards)...
Tired of connection issues and buggy software? Switch to the #1-rated vacation rental software in the industry. Many former Hospitable users are now thriving with OwnerRez, and it's easy to see why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what independent review boards (#rating-boards) say about OwnerRez versus Hospitable.
Don't take our w...
When doing a search for bookings, it would be helpful to allow for using partial names rather than needing to type either the whole first or whole last name completely (and therefore with the exact and correct spelling).
Situation #1) Because often times guests have oddly spelled names, so if you're off by a letter or two, currently nothing comes up in your search and you're kind of scre...
That’s definitely better, but I think it’s important to add:
“Rate” refers to the price charged per unit of time for lodging accommodations — most commonly, this is the per-night cost for a stay in a hotel, vacation rental, cabin, or similar property.
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Standard Usage: Typically expressed as “$X per night”.
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Purpose: Reflects the base cost of the stay, before taxes, cleaning fe...
