OwnerRez's Rezzy AI Beta can utilize your property details, reference your cancellation policies, review guest message history for context, check live availability, and draft responses to your guests while maintaining a friendly tone. Rezzy is designed to be the only AI tool you need for messaging, and it is all within OwnerRez.
Using Rezzy AI saves you time while ensuring accurate and consistent guest communication. Rezzy can continue creating tasks and answering questions, including internet and Wi-Fi details and check-out to-do lists, before, mid-stay, and even after guests arrive. If you haven't already done so, read our Rezzy AI Overview support article.
Unified Inbox
Rezzy is in "suggest mode" in the Unified Inbox by default. Click on the Rezzy button to ask Rezzy AI to generate a draft response to your guest's message by clicking the Rezzy AI icon.
Drafts
Rezzy AI can also be used to create Drafts to send at a later time. Just set Rezzy up to create Drafts for review.
Then, when a message comes in, Rezzy will save its response as a draft that you can send manually. You can edit it before sending it, or delete it if you contact the guest using another method.
Response Tone
See the Rezzy AI Settings and Conversation Tone sections of the Rezzy AI Setup & Configure support article.