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  • Websites » Widgets

    We've got many different widgets that let you set up integrations with OwnerRez from your site, from inquiry/quote/book now widgets to availability calendar displays to searching properties by availability and showing rates tables and reviews.

    The easiest way to get started is to look at the widgets section in your account () . Add some new ones to play...

  • Property Management » PMv2 » Owner Statements

    Issuing professional, timely owner statements that display revenue and expenses is an essential aspect of your property management business. OwnerRez can help you easily generate monthly branded Owner Statements!

    But before you start generating your Owner Statement, you should configure your Statement Views (

  • Property Management » PMv2

    Are you ready to start Managing properties on behalf of other owners, co-owners, or friends? OwnerRez's property management feature can help you with that. This support article will guide you through the process of setting up your Property Management premium feature () .

    Be sure to read the Property Management Overview (

  • Messaging » SMS Messaging

    SMS Messaging is a powerful way to send information directly to your guests, bypassing email. Our SMS feature () also works with templates () and triggers () so that you can send automated personalized messages at scheduled...
  • Payment Processing » Processors & Gateways

    For over 25 years, PayPal () has changed h...
  • Messaging » Triggers

    OwnerRez triggers are a powerful tool that enables users to automatically initiate the sending of user-edited system or user-created custom messages based on certain conditions, events, and/or time-based conditions being met. Triggers can be set up to respond to various booking events and be very useful in streamlining your vacation rental business processes by reducing errors and improving efficie...
  • Channel Management » Channel Integrations » Airbnb

    OwnerRez Standard Discount Types () are pre-configured percentage discounts (including length of stay, early bird, last minute, or rate adjustment) configured directly in OwnerRez, and applied to and synced to your Airbnb channel integration.

    Generally, the more complex a discount ( Supplemental (

  • OwnerRez APIs » API for Channel Integration

    OwnerRez offers an API for Apps () that has traditional GET and POST endpoints for communicating with an OwnerRez account on-demand and in real time.

    However, our API for Apps is limited to building apps and working within an existing user's account. It does not handle channel distribution. For that, we have a special API that allows partn...

  • OwnerRez APIs » API for Channel Integration

    OwnerRez offers a powerful API for Channel Integration () that allows you to become a first-class integrated "channel" (like Vrbo, Booking.com, Airbnb, etc) and promotes you equally with those guys inside of OwnerRez. Here are the steps you need to follow to build a channel integration for OwnerRez.

    * Register and Enable...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Major upgrade about to launch for Property Management (PM)! Want another look? Body

    Hey [first name]!

    In the past, you enabled and used our Property Management (PM) feature, but then later turned it off.

    Since then, we've rebuilt PM from the ground up, and we'd love to show you what's new.

    This upgrade provides far more accuracy, flexibility, and control over how you manage owner...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    PMv2 Is Now Available in Your Account! Body

    Hey [first name]!

    We're officially kicking off the rollout of PMv2, our major upgrade to the Property Management (PM) system inside OwnerRez. Remember how we said some users were easy to upgrade to PMv2? Well, that's you! It's now available in your account.

    To upgrade, go to this page inside your account (

  • Core Concepts » Surcharges » Supplemental Surcharges

    As a property host utilizing various booking platforms, it is essential to understand the nuances of offline surcharges—additional fees collected outside the initial booking system of the listing channel. Offline surcharges are any fees that will be charged to the guest at some point after the booking, which aren't included in the normal booking charges and payments. They are used to notify the gue...
  • Rezzy AI

    Using OwnerRez's Rezzy AI saves you time while ensuring accurate and consistent communication with guests. Rezzy automatically reads every guest message within the Unified Inbox (e.g., Airbnb, Vrbo, SMS). By default, Rezzy responds to guests in English, but if configured () to do so, she can respond in the guest's language...
  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Small Policy Tweak = Big Booking Boost on Vrbo Body

    Hi [first name],

    We've reviewed your Vrbo cancellation policy and noticed it's very close to one of Vrbo's standard policies, but just slightly outside the accepted parameters.

    The following Vrbo policies align closely with what you have set:

    * Relaxed: 100% refund if canceled ≥14 days before check-in
    * Moderate: 100% refund if...

  • Rezzy AI

    Before coming to this page, please read the Rezzy AI Overview () and the Rezzy AI Setup & Configure () support articles, as those articles cover the normal workflow. While not comprehensive, this article provides a list of questions not found elsewhere.

    * What if Rezzy...

  • Messaging

    One of OwnerRez's most powerful features is our Messaging. Guest communication is crucial to a successful guest experience, and making full use of the OwnerRez messaging feature is key. This article lists common questions and answers about Messaging that are not covered elsewhere and will be added to over time.

    Learn more by reading our Messaging Overview (

  • Blog

    I just make it my business to get along with people so I can have fun. It's that simple.

    Betty White ()

    Friday is the perfect day to connect and create enjoyable experiences for guests because who doesn't love a good time before the weekend? It's the essence of hospitality, with a fun sid...

  • Blog

    Opportunities are like sunrises. If you wait too long, you miss them.

    William Arthur Ward ()

    Opportunities? 🤓 Yes, please! Don't miss out on this product update detailing our November 1st release with 17 updates (/support/articles/update-2023-11-01) . These nerdy nuggets include improvements to the Damage Protection program feature, Email Li...

  • Blog

    Vacation Rental MV () is a family-run vacation rental business based in Martha's Vineyard. Their ultimate goal is to create a memorable experience for every guest through personalized connections, ensuring guests have a wonderful vacations.

    Can you tell us a little bit about your history?

    My family h...

  • Blog

    Summit Retreats () is a vacation rental company based in Breckenridge, Colorado, that is run by a husband, wife, and a dedicated team. Their mission is to provide exceptional vacation rental experiences to their guests by offering a wide range of properties, from luxurious homes to ski-in ski-out condos. Can you tell us a little bit about your history?

    My wife and I me...