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bookings on AirBNB disappeared

Catherine F
Aug 31, 2021 2:18 PM
Joined Aug, 2021 1 post

Hi! I am new to OR and just uploaded my direct book spreadsheet into OR. Then I synchronized my bookings with AirBNB and VRBO. They loaded into correctly. However, AirBNBs were deleted by accident and I need to synch again but the system keeps telling me they are loaded but my AirBNB calendar is blank - no direct bookings show at all to future guests. You can see bookings made through VRBO or AirBNB - just no direct bookings. Big problem as I have very few openings! I have double check my iCal links and those seem to be right. Please help!

Ken T
Sep 1, 2021 10:07 AM
OR Team Member Joined Aug, 2019 1702 posts

That suggests that your Airbnb API connection may not be active. Please write in to the Helpdesk for further assistance if necessary.