Experience the difference of "Elite".

The security deposit for booking # xx needs to be released Email

Mar 4, 2014 8:28 AM
Joined Apr, 2012 395 posts

Hi Michelle,

I am back. Miss me? LOL

Can you please include the Name of the person that the below email generates?…

"The security deposit for booking # 281679 needs to be released"

If possible, in both the subject and inside the body of the email. I always think the same when I receive the email. Who is it for?


Michelle J
Mar 7, 2014 7:02 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Claudia,

Yes, I did miss you and glad to have you back!!

That has been requested before - yes, we do need to make a number of the email alerts always include some standard things like:

- Guest name
- Property name
- Arrival/departure dates?

The first two for sure!