General Help and Questions

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on the amenities page for properties, could you add "walk to park/playground?"

i realize it might not be on listing sites for whatever reason, but it is a big thing for attracting families - for our hosted websites, eg. we have a nice one 3 blocks away.

you have space to the right of trampoline. BTW, trampolines are becoming a big insurance no-no

Electronic signatures typically indicate the IP address used for signature ... I'd rather that the owner signature would appear same as the guest signature.

I'll add this as a feature request, but your suggestion is a good one, thanks ...

Chris emailed me back and said they tweaked the box to make it multi-line, so hopefully having a larger box will encourage folks to list all names. I agree, don't want it to cumbersome ...

On their blog - partners are listed such as a competitor: RentalsUnited

https://www.blog.google/products/flights-hotels/find-and-book-vacation-rentals-on-google/

"Starting with our mobile experience, you can see and book vacation rentals from a variety of partners including Expedia, HomeAway, Hotels.com, NextPax, RedAwning, Rentals United, TripAdvisor, VRBO and more. In the hotel search experience, you can surface vacation rental properties—be it a cabin in Lake Tahoe or a beach house in Sydney—by applying the vacation rentals filter or clicking on the vacation rentals tip."

I am on the Reserve with Google page: https://www.google.com/maps/reserve/partners

This lists developer documentation, interest form, and company logos that currently enable booking ability, and those that are Coming Soon

There seem to be experiences, massages, restaurants here.

I believe that vacation rentals are currently done via Airbnb, vrbo, etc and not direct yet

But it would be good for your to get out on front of this, and at least review the developer stuff above. It might be something that comes soon or eventually...

sounds like good things to add. These might be part of the things that a handyman/cleaner would do

Like in May, install a/c in each room, in Oct, remove and store all a/cs

when we talk multi lock, will that also mean multi e-rentallock?

Well how far one can take this... remind oneself to water grass, pay electric bill too?

In the same way as scheduling cleaners. He wants the ability to manage the VRs from the VR software, as much as possible.

Thanks Chris,

Final question on this subject. Is it possible to have different minimum stays on different platforms for the same property? EG. 2 night on ABB and 4 nights on Booking.

To do this, you'd create 3 seasons with the same dates, maybe called Summer 7 Nights, Summer 5 Nights and Summer 3 Nights so it's easy to tell them apart. Set the min nights on the respective summer seasons and set them to the individual properties.

Yes airbnb . They are just difficult. Do not follow directions, do not read anything, assume everything, hard to please. I have my rates on airbnb about 10% higher and on b.com 15% higher.

Ypu create a custom field with value of your name (make it formattable so that your name can be cursive , for example) for your signature and insert that and current date into the RA form. When they complete the form there will be yur signature and date.

I think you need to define number of boxes per max number of people your property sleeps. I.e it is not dynamic. And make them "required" at check out. Suppose your property sleeps 6 and only 4 will be staying , then they will have to put NA in the last 2 boxes . I thought of this and abandoned the idea because it will make form very long and cumbersome, and m places sleep up to 16.

I called them about a month ago and was told "no".

I emailed y'all at help@ownerreservations.com but figured I'd post here so you can answer once.

I would like to capture the names of all expected guests into the rental agreement. I created a custom field for this and checked the box to make it be required for the guest, but when I tested it on myself it's a single tiny box. Is there any way to have the UI present a plus sign to indicate that they can add as many name boxes as they have guests? Or having a larger multi-line box? As it is it will be awkward for guests to supply 8 names in a tiny box ....

My rental agreement states the RA isn't binding until both guest and owner sign and guest makes initial payment. How can I as owner sign the document?

Also have a question - I have two rental agreements (subtly different), where one is for OTA's and the other is for direct-bookings. The priority numbering states that higher numbers take precedence... but the sorting in the list doesn't seem to recognize that (1 is sorted before 2). Is the higher number truly the priority? I don't want my channel-bridge imported VRBO bookings to email a link to the direct-booking rental agreement.

My priority settings are
direct-book: priority=1 all sites
OTAs: priority=2 VRBO, Homeaway, Airbnb

I assume you were referring to ABB. To reduce the difficult renters, I only accept people without negative reviews. Can't remember exactly. And I do a background check, requesting to remove those with issues. On booking.com, I ask higher rate, to reflect risk that you cannot screen.

Hi folks,

With 1 property it is fairly easy set set your minimum stay in the property rules and then have different minimum stays by editing the seasons.

How can I do this with multiple properties? Each time I update the season for selected properties, that season disappears for all other properties.
For example, in the 'summer season', I would like property A to be a minimum 3 nights, Property B and C to be 5 nights and Property DEF to be 7 nights.

TIA

Yep, Kaba is under development now and should be done by the end of the month. No additional cost on our end.

Go to the List or Ribbon views in the bookings area and use the Filter button to filter it down by whether the renter agreement was signed or not.

Can we get an update to these roadmap items? It's been a few months ...

I'm also curious about:
- is a task/reminder system is in the queue? Something to allow scheduling or specific things like changing humidifier filters every 3 months?
- any hope for report automation? Such as scheduled email reports that can be sent to a distribution list showing useful info, like all scheduled bookings for next 45 days, or ytd payments taken, etc.

Is there an eta on Kaba integration? Also curious what the cost might be if any ...

I'm not seeing in in the date range report, could a column be added there to indicate whether it was signed or not? Maybe reminders keep getting sent, in which case that would be sufficient since as owner I'd see repeated emails asking a guest to sign. I just don't want to overlook a guest not ever signing.

sent, thank you

You can't do that automatically at the moment, but you can do it manually. Set up the deposit amount as you want it and have the guest book. Then after they book, go to the booking > transactions tab > scheduled transcations and fix that to add/remove the extra transactions you want in the future. You can set up as many as you want.

Can you send that in as a ticket request? That requires some dev work to activate.

I have some guests who would like to book really far out and for those, I like to do a three-payment. A deposit at the time of booking, then another payment 30 days later and their final payment 30 days before arrival. I can't seem to figure out how to set up an automation to make that happen.

I've searched the forums for a step by step workflow, to no avail.

Ideas?

Thanks!

If they delist me, I will say goodbye to them. They are not worth the trouble. only 10-12% of my bookings and 50% of difficult renters