Export ALL guest data (including tags, reviews)

Requested
Anna C
Dec 30, 2024 7:38 PM
Member for 4 years 5 posts

I would like to download one file that contains ALL data you have so I can then eliminate what I don't want.

Ideally I'm looking for at least this data for guests: 

name, contact info, which property they stayed at, booking platform, stay date (start and/or end date), tags, if they left a review, what review they left. 

 

This would help me know if I should or should not send them a direct email, and how to customize their message.

Eg, I would exclude anyone who I've tagged as BAD, and anyone who left a review lower than 5 stars. 

Right now, it requires multiple steps for me to get this info from the various places, even though it's all in OR! 

 

Bri
Dec 31, 2024 11:59 AM
OR Team Member Member for 3 years 655 posts

Hi Anna,

Thanks for submitting this request! While we don't have everything you're looking for in one export file, the following can be found in a Booking List View export:

name, contact info, which property they stayed at, booking platform, stay date (start and/or end date), tags

To do this, go to the Bookings tab in the OwnerRez menu bar, then select List on the far right (assuming you're not already in List view):

 

 

Once you're on the list view, use the Filter option to tell the system what date ranges to encompass, or whatever other preferred filters you'd like to sort by:

 

 

Next, use the Export button to export that file. You can either download to excel using the Export button alone, or us the dropdown arrow to choose your file preference:

 

 

What you won't get with that export are reviews / what review they left. You can, however, export your Reviews page.

https://app.ownerrez.com/reviews

Hope this helps!