Feature Requests

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Thermostat Integration 41 replies

Yavuz
Nov 2, 2023 12:18 PM
Joined May, 2019 19 posts

Kathrina, I was also thinking about IFTTT a while ago but I could not find a widget for Ecobee which would work with emails? How did you do that?

Thermostat Integration 41 replies

Weslin P
Nov 2, 2023 11:41 AM
Joined Jan, 2023 7 posts

Yes, in Arizona it gets cold enough in the winter and (obviously) hot enough in the summer that a combined guardrail means more manual changes as seasons change.

I haven't played enough with this yet, but if the guest sets the thermostat to permanent hold, does Jervis correctly override that to the vacancy setting after check-out?

Thermostat Integration 41 replies

Nathan
Nov 2, 2023 10:57 AM
Joined Jun, 2023 23 posts

Being in south Florida, I suppose I hadn't considered that (the heat & ac in same guardrail). I don't use heat function on Jervis. I added screenshots of Jervis' thermostat options for those not familiar.

 

Google Vacation Rentals Connectivity Partner 326 replies

Chris & Halee S
Nov 2, 2023 10:53 AM
Joined Jul, 2023 1 post

Would love to be added to the Google VR beta if possible. We do use the Hosted Website functionality. I also work in tech, and was a former frontend dev - so think I could provide value in terms of beta feedback.

Thermostat Integration 41 replies

Weslin P
Nov 2, 2023 10:22 AM
Joined Jan, 2023 7 posts

The problem with the current guardrail implementation is that it covers both heating and cooling in one range.

This is problematic since allowing a guest to set the temp to 68 deg when the outside temp is over 100 deg is both wasteful and detrimental to the HVAC unit, as is setting the heat to 78 deg when the outside is below 32 deg.

I reached out to them about this and their reply was that their mid November 2023 update should include a separate heat and cool guardrail.

Thermostat Integration 41 replies

Nathan
Nov 2, 2023 9:09 AM
Joined Jun, 2023 23 posts

+1 for Jervis!

I use Jervis for my door locks and have been happy. I just added my ecobee thermostat since I learned they have an offset feature where you can have it start cooling X Hrs before a guest arrives and then adjust temp again X hrs after guest leaves, (e.g., 6 hours after guest leaves it goes into vacant mode so cleaning crew is comfortable). Jervis also rolled out a new feature called "guardrails" which prevents guests from raising/lowering the temp beyond certain set levels. This is why I ultimately started using Jervis for my ecobee rather than manually adjusting temp. I had a guest unintentionally set the AC to 85 during our recent heat wave and then complained when they got home that the house was hot. For now, I use guardrails to require temps to be set between 68-78 while guests are there.

Google Vacation Rentals Connectivity Partner 326 replies

GSM Properties
Nov 2, 2023 8:51 AM
Joined Oct, 2022 8 posts

Thank you for the update! Would this change any focus on the website builder package that you have as well, since it sounds like this will be required to utilize Google Vacation Rental? We originally opted to create our own to give us more options and I see a lot of other PMS out there that also offer website builders (some more attractive than others).

This example has a nice design from Boostly - https://neeksleeps.com/. I'm not sure how much of theirs can be done by the owner or if they do theirs on an individual client basis.

LEASE AGREEMENT FIELDS: Add the ability to list "All" Adult guest names on Lease Agreement not just the booking guest. 2 replies

Thomas K
Nov 1, 2023 6:07 PM
Joined Oct, 2022 1 post

Super helpful thank you!!!!

Autoresponder for Airbnb Inquiries / Requests 6 replies

Kelly M
Nov 1, 2023 5:34 PM
Joined Apr, 2021 27 posts

Woohoo, thanks! :)

Autoresponder for Airbnb Inquiries / Requests 6 replies

Ken T
Nov 1, 2023 5:22 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes - very soon now.  :-)

Autoresponder for Airbnb Inquiries / Requests 6 replies

Kelly M
Nov 1, 2023 5:19 PM
Joined Apr, 2021 27 posts

It is important to keep up our response rate on Airbnb, and since OwnerRez added automated reviews this is the one feature that is keeping me from cancelling my Hospitable account. Are there any plans to create an auto response message for Airbnb inquiries and requests? 

Google Vacation Rentals Connectivity Partner 326 replies

Joseph B
Nov 1, 2023 5:08 PM
Joined Sep, 2023 16 posts

Does this mean Q4 launch is a no go?

Owner Document Storage and Form Generation 0 replies

Joseph B
Nov 1, 2023 4:45 PM
Joined Sep, 2023 16 posts

It would be great to have a place where we could store files such as management contracts with owners and Direct Deposit authorization pages (perhaps I overlooked this somewhere?). 

Furthermore, I believe it would be amazing if the Forms page could also be used for Owners so that these types of documents can be created here and then e-signed by the owners as well as guests.

Post Website Traffic Numbers next to API Connections 0 replies

Nathan
Nov 1, 2023 4:33 PM
Joined Jun, 2023 23 posts

Use a website like https://ahrefs.com/traffic-checker to post approximate traffic volumes of various API connection options. Ideally, it would be continually updated, but even a snapshot would be helpful, e.g., once a year the volumes are updated.

This is something I currently do manually but I think it would be helpful to the OR community to have these numbers

 

Trigger to send follow up to unbooked quoted inquiries 18 replies

Ken T
Oct 31, 2023 6:34 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes, this is in the pipeline.  Inquiries triggers is in testing now, and then quotes triggers is after that.

Google Free - Listing API Connection 19 replies

Shawn H
Oct 31, 2023 3:11 PM
OR Team Member Joined Aug, 2021 299 posts

[This topic has been closed as a duplicate of another topic (Google Vacation Rentals Connectivity Partner)]

Google Vacation Rentals Connectivity Partner 326 replies

Shawn H
Oct 31, 2023 3:11 PM
OR Team Member Joined Aug, 2021 299 posts

[Another topic was closed as a duplicate of this topic (Google Free - Listing API Connection)]

Sync Calendar with Nest Thermostat 5 replies

Manel S
Oct 31, 2023 2:46 PM
Joined Jun, 2022 91 posts

Do all the people requesting this realize that this functionality is readily available from 3rd party integrations. Jervis (www.jervis.systems) does this and I think they had a promo on free thermostat syncs for rest of 2023

 

Don't we want OR to prioritize an Integrated INBOX, fix accounting, etc (that can't be done by 3rd parties) instead of wasting their time on things that are readily available?

 

Someone please explain their logic here... if you want it for free it is highly unlikely as it costs to operate.  OR will likley charge for it just like they charge for the Schlage integration

Sync Calendar with Nest Thermostat 5 replies

Manel S
Oct 31, 2023 1:24 PM
Joined Jun, 2022 91 posts

Do all the people requesting this realize that this functionality is readily available from 3rd party integrations. Jervis (www.jervis.systems) does this and I think they had a promo on free thermostat syncs for rest of 2023

 

Don't we want OR to prioritize an Integrated INBOX, fix accounting, etc (that can't be done by 3rd parties) instead of wasting their time on things that are readily available?

 

Someone please explain their logic here... if you want it for free it is highly unlikely as it costs to operate.  OR will likley charge for it just like they charge for the Schlage integration

Schlage Lock: Use Guest Name Instead of Booking # for Access Code Name 0 replies

Nathan W
Oct 31, 2023 12:10 PM
Joined May, 2022 4 posts

Thanks for all the hard work that went into integration the Schlage Encode Lock.

Suggestion: Use the Guest Name instead of Booking # for the access code name

There are times when I log into my lock to see if a code is set, change the access in some way, or check the access history. With that in mind it would be much easier / better to use the guests name. Currently I have a long list of Booking ID # and that forces me to have to log back into OwnerRez and match the ID number to the guests name. 

Here's a mock up showing how it currently looks compared to how Remote Lock names the code (John Doe).

 

 

 

 

Google Vacation Rentals Connectivity Partner 326 replies

Pam B
Oct 31, 2023 11:45 AM
OR Team Member Joined Feb, 2023 1 post

Very sorry you're disappointed with the GVR connectivity!
 
We were trying to provide our clients more flexibility in the integration and initial signs showed that our plans should have worked with Google. However, we are now finding this is causing issues with Googles Pricing Accuracy, so we are having to go back to the drawing board and re-engineer our solution.

If there's anything else we can help with certainly let us know!

Trigger For Exact Day of Week Trash Reminders 64 replies

Jennifer W
Oct 31, 2023 6:49 AM
Joined Oct, 2019 86 posts

Yep Thanks to Chuck K you will see his request for this in Oct 2019 and he gives his setup for each of these triggers.

It seems like a lot of work but it works and is awesome!

WhatsApp Business Integration 38 replies

Caleb M
Oct 31, 2023 3:14 AM
OR Team Member Joined Mar, 2022 174 posts

Hi Carole,

I wanted to take a second to thank you for your insight, we have some exciting changes in development regarding SMS that I can't discuss too much about. But I wanted to let you know we are making steady progress towards fixing these issues and several others.

~Caleb

 

 

Schlage Encode 108 replies

Shawn H
Oct 30, 2023 7:06 PM
OR Team Member Joined Aug, 2021 299 posts

Hi Scott - OwnerRez Feature requests are opened by users, so I encourage you, if you feel so moved, to start one for Yale/August Wi-Fi Locks integration. At present, unless there is significant interest we won't be doing it due to integration costs.

Add ability to attach files (PDF, TXT, WORD) to a property 3 replies

Meredith R
Oct 30, 2023 5:38 PM
Joined Oct, 2023 7 posts

Did anyone ever get back to you on this or did you find a work around?

Trigger to send follow up to unbooked quoted inquiries 18 replies

Ann-Tyler
Oct 30, 2023 4:48 PM
Joined Jul, 2019 22 posts

Yes, this would be fantastic.  Is there any chance OR is in the process of adding quotes to your triggers? I'd bet we could increase bookings by 10% by just following up on all the non-booked quotes that are still available.  Eager to hear where this is in the pipeline? 

Trigger For Exact Day of Week Trash Reminders 64 replies

Annie N
Oct 30, 2023 1:47 PM
Joined Aug, 2023 7 posts

Hi Jennifer

Thanks for your reply and the detailed info you provided. Sorry if this is a stupid question, the triggers you setup, have you then done a separate one for each day of the week to cover all days a guest arrives and stays a certain number of nights over the Sunday night? The one I above I guess is for when guests arrive on a Monday only?

Thanks, Annie

Trigger For Exact Day of Week Trash Reminders 64 replies

Jennifer W
Oct 29, 2023 12:21 PM
Joined Oct, 2019 86 posts

Yep I use it and it's awesome!! But I can't see how to have 2 different messages? you could leave a calendar on the fridge/guidebook? 

Here is the message i send:
Hi {CFIRST},
Just a reminder.... {PXGARBAGE}

I have a custom field for each property with the garbage instructions. Here is a sample of one:

Thanks for being eco-friendly legends! 🌿♻️
Garbage day is tomorrow Monday - Please put garbage and recycling bins at the end of the lane on THIS side of the road Sunday evening or early Monday morning.
Please bring in after they have been picked up or let us know if you will be away.

Here is a helpful guide to what can go in your recycling container:
https://www.bra.org/material-guide/recycle-in-your-bluebox/
We do not have green bin pickup at this time

Have a Trash-Tastic evening LOL

Trigger For Exact Day of Week Trash Reminders 64 replies

Annie N
Oct 29, 2023 10:54 AM
Joined Aug, 2023 7 posts

Hi

I see this is an old post but just wondering if this can still be done? As per post below, I also want to create a trigger that will be sent on a certain day of the week, Sunday (but will be different alternate weeks with general rubbish one week and general rubbish + recycle the next week and so on). It seems from post below this trigger can be set and then be automated by OR, but I can't see how do create it as it looks like all the triggers are linked to the booking rather than week day plus not sure how to alternate the trigger - I guess create 2 triggers, but then it needs to be linked to a specific weekday and even/odd week numbers?

Second to that if the trigger can be created, is it correct clicksend can be used to turn this triggered email to a sms to the guest? My property is in Australia so I understand OR SMS option only works in North America. 

Thanks for any assistance or tips here.

Hi Ben the guest does not need  to do anything. Providing OR has the mobile number stored as the main number, then I use the OR schedule email feature to send it a SMS the day before the rubbish is to be collected.  The collection alternates between general rubbish one week and recycle the next so it is important they put out the right bin. In the UK it is possible to use the option in clicksend to make it appears the SMS comes from my mobile so they can reply to you. This feature may not work in all countries. I also use clicksend to send SMS messages just before the guest arrives and just before they leave, using the OR triggers.

by David K – May 16, 2022 9:13 PM (UTC)

 

WebApp Notifications on Apple/Android 17 replies

Ken T
Oct 27, 2023 11:15 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes, push notifications are in development for both iOS and Android.