Feature Requests

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Trigger For Exact Day of Week Trash Reminders 64 replies

May 16, 2022 2:45 PM
Joined Apr, 2022 17 posts

Ability to include Field Codes in Property Desciption 1 reply

Ken T
May 16, 2022 2:38 PM
OR Team Member Joined Aug, 2019 1704 posts

This functionality is planned, most likely later this year.

Automatic capitalisation of guest names 5 replies

Ben
May 16, 2022 2:23 PM
Joined Jan, 2020 46 posts

Agreed, and it could be something you enable on your account, therefore accepting that there may be some inconsistencies.

Thermostat Integration 41 replies

Dori123
May 16, 2022 12:45 PM
Joined Sep, 2020 90 posts

FYI, here's one that you can plug in:

https://thermograte.webflow.io/

Doesn't seem worth $10/month to me (especially when IFTTT does it for free), but some of you may be interested. 

Cancellation Waitlist 0 replies

Kim E
May 16, 2022 11:09 AM
Joined Feb, 2022 7 posts

Please merge with already created feature request... https://www.ownerrez.com/forums/requests/wait-list-functionality

It would be really great if we had a way to put a contact on a waitlist for a week that might open up in our peak season. We get lots of people wanting me to reach out if particular weeks open up. And there are always multiple weeks that do open up, but I have no way of recalling who wanted which week.

Trigger criteria for previous trigger 1 reply

Le Touquet Holid
May 15, 2022 6:21 PM
Joined Nov, 2018 113 posts

Doesn't the don't try again if trigger date is missed option do what you want?

Ability to include Field Codes in Property Desciption 1 reply

MyGCR
May 15, 2022 1:35 PM
Joined Apr, 2021 18 posts

We have 50 plus properties and so writing and keeping up with all the descriptions is a lot of work. 

Something that would really help us would be the ability to include field codes in these descriptions. 

For example for all the Property Headlines we could set up: 

{PPUBNAME} | {PBEDS} Bedroom, {PBATHS} Bath = Casa Breeze | 5 Bedroom, 6 Bathroom

Or for long and short descriptions we could have a template that said: 

Welcome to {PPUBNAME} a {PBEDS} bedroom, {PBATHS} bathroom home in the world class Reserva Conchal Gold and Beach Resort in Guanacaste Costa Rica. 

The majority of our property descriptions are the same because all our homes are located within the same resort community so they share the same location and amenities. Being able to incorporate Field Codes (and custom field codes) would make generating these property descriptions so much faster and easier to maintain as they would auto update if we made changed to any of the fields. 

 

 

Trigger criteria for previous trigger 1 reply

Tim & Jessica F
May 14, 2022 9:16 AM
Joined Feb, 2022 4 posts

I use triggers to offer gap day discounts in an escalating fashion (10% 2 weeks out, 30% 1 week out 50% a couple days out).  I’d like to be able to skip the 10/30 if the 50 has already been sent so there aren’t mixed messages….

Mass Listing Info / Criteria Change 1 reply

Be My Guest In B
May 12, 2022 2:16 PM
Joined Mar, 2022 7 posts

A way to apply the same change to a bunch of properties or all enabled properties.

For example say I want to add the same text to the exact same field on a handful of properties, e.g. put the exact same information under "Enhanced Cleaning Practices" for a bunch of properties.

It would be great if there was a way to mass-edit / mass-change something on multiple / all properties, without affecting any other parts of the listings.

I've just been going through each one and copy-and-pasting the info but that gets time-consuming.

Thermostat Integration 41 replies

Miles T
May 10, 2022 11:04 PM
Joined May, 2022 19 posts

Sloanish, If I created a tool that integrates with ownerez and your thermostat would you buy it? So you don't have to wait for the zapier integration to happen?

"How did you hear about us field" 9 replies

Miles T
May 10, 2022 6:42 PM
Joined May, 2022 19 posts

I could potentially help you with this as I am a programmer. Does this need to be done by ownerrez for you do find where your traffic is coming from?

"How did you hear about us field" 9 replies

Michele W
May 10, 2022 6:28 PM
Joined Sep, 2018 49 posts

I have not. Hoping those badass programers at OR hop on this sooner rather than later. 

"How did you hear about us field" 9 replies

Miles T
May 10, 2022 5:34 PM
Joined May, 2022 19 posts

Have you figured out a solution to this yet?

Thermostat Integration 41 replies

Ken T
May 9, 2022 6:34 PM
OR Team Member Joined Aug, 2019 1704 posts

There have been plans to integrate with Zapier, which would provide some of these capabilities, but we try not to give ETAs as software companies are infamous for not meeting them and that just annoys people.

We do have an integration with DACK, which comes with some thermostat integration capabilities:

https://www.ownerrez.com/support/articles/DACK

Give them a look!

Thermostat Integration 41 replies

Dori123
May 9, 2022 6:19 PM
Joined Sep, 2020 90 posts

I just did this using IFTTT. It was super easy; I have an Ecobee thermostadt. 

I set up a template and a trigger in OR that sends an email to IFTTT, based on certain conditions (summer season and no one stayed in the place the night before). 

This email triggers IFTTT to turn the Ecobee thermostadt to a certain temperature and Hold until the next scheduled transition. 

This way, I can set the AC to kick on a few hours prior to a guest's arrival, so they don't arrive to a hot place. 

 

 

Thermostat Integration 41 replies

Miles T
May 9, 2022 4:59 PM
Joined May, 2022 19 posts

Does the product need to integrate with OR? If so, why?

Thermostat Integration 41 replies

Sloanish
May 9, 2022 4:13 PM
Joined Jun, 2018 167 posts

I wanted to vote for this.

I have Bayweb thermostats which were the only ones available way back when.

I will buy whatever OR decides to integrate with.

OR?

Full API sync with Breezeway 24 replies

Paul W
May 9, 2022 3:59 PM
OR Team Member Joined Jun, 2009 875 posts

Arrive and Thriv... have you reached out to Breezeway and offered to pay them to work on the integration? Wondering what they said. 🤠

Thermostat Integration 41 replies

Miles T
May 8, 2022 11:54 PM
Joined May, 2022 19 posts

Hey has ownerrez made any committments to integrate with the thermostat yet?

Payment Schedules 63 replies

BlueMtnCabins
May 8, 2022 11:28 PM
Joined Jun, 2016 1185 posts

I guess market dependent. In our market too much fraud so renter prefer to pay by CC. As far as credit card fees - cost of doing business and tax deductible. Or just build them into your rates. 

Ability to Send Quote for Extended Stay 3 replies

Dori123
May 8, 2022 6:52 PM
Joined Sep, 2020 90 posts

Often enough for it to be an inconvenience. I send out an offer for a discounted night if I have gap nights. Most of my business is regional at this house; it's easy for people to extend when they are driving home. 

Ability to Send Quote for Extended Stay 3 replies

Miles T
May 8, 2022 6:40 PM
Joined May, 2022 19 posts

How often do you face these issue for extended stays?  Is it frequent?

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
May 8, 2022 5:19 PM
Joined Jun, 2020 7 posts

Can't wait ! Thank you

Trigger For Exact Day of Week Trash Reminders 64 replies

Miles T
May 8, 2022 4:59 PM
Joined May, 2022 19 posts

Does this have to be sent through ownerrez? Why can't you send automated message through Airbnb scheduled message?

Collect Photo ID Option in Rental Agreement 198 replies

Scott J
May 8, 2022 4:57 PM
Joined Mar, 2019 233 posts

That's great - thank you very much, Paul!

Collect Photo ID Option in Rental Agreement 198 replies

Paul W
May 8, 2022 4:55 PM
OR Team Member Joined Jun, 2009 875 posts

Quick update, guys.... We have been in development for a while on updating custom fields so that there is a "file upload" type of field. This will allow you to request an ID (or other types of files or photos) when the guest is booking or when signing the RA after booking on a channel. Basically, anywhere you use custom fields to collect guest information, you'll be able to get files. This is most of the way through development and undergoing some testing.

Trigger For Exact Day of Week Trash Reminders 64 replies

Sloanish
May 8, 2022 4:51 PM
Joined Jun, 2018 167 posts

What we need is

Send Email_Trash_Template to guest where guest is at property_ID and day_of_the_week is Tuesday.

 

Collect Photo ID Option in Rental Agreement 198 replies

Scott J
May 8, 2022 4:47 PM
Joined Mar, 2019 233 posts

Thank you, but OwnerRez personnel are only human, and a single request in this thread for an update gets easily lost amidst a whole series of discussions on third party products.

There are other forums on OR where the third party discussions can continue and allow this thread to remain for what's its meant for. Please.

Trigger For Exact Day of Week Trash Reminders 64 replies

Miles T
May 8, 2022 4:43 PM
Joined May, 2022 19 posts

How are you liking using clicksend? Is it effective for you?

Trigger For Exact Day of Week Trash Reminders 64 replies

Miles T
May 8, 2022 4:42 PM
Joined May, 2022 19 posts

Have you started using clicksend yet? I'm curious how you like it?