Feature Requests

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Shaun - Are you saying you want embed codes available for property photos and descriptions too? Hopefully we can start getting some up-votes for this feature request to spur that along!

Agreed! Once I start using more promos, I'll want to see how many times that code was used in a certain time frame.

I want photos and descriptions too.

Not sure what you're looking for exactly, is this it?

https://www.ownerrez.com/support/articles/squarespace-widgets 

Beautiful site, Alece!!  Thanks for the ideas.

Do you have embed code for SquareSpace available now? 

Do you have embed code for SquareSpace? 

Thank you for the additional information!

I wanted to reach out and add a little more to this discussion, I would also recommend reaching out to PriceLabs and showing your interest for them to integrate with our newer Spot Rates API that supports check in/out restrictions. We've already passed that information a long to them, but it appears that would allow spot rates/PriceLabs to manage this particular situation for you.

Hi Brenda,

You can set specific dates within discount Booking Fields criteria:

Another way to go about it would be to create a season that encompasses those dates, then have that discount set to apply only to that season.

We are now losing bookings because we are unable to integrate features such as Affirm.  Is OwnerRez open to relooking at this. Some bookings are upwards of tens of thousands of dollars and clients want more flexible options. 

That sounds great, thank you Ken!

That sounds great, thank you Ken!

DACK is back! DACK is once again an official partner of OwnerRez and you can follow along with our support doc to get connected:

https://www.ownerrez.com/support/articles/DACK

Actually I'd really like to see both, to see how you've set them up.  I have an agreement with fields etc and am trying to do what it sounds like you've done,   Thanks

At this time, It is still planned though we can't provide any ETA.

The agreement if that's possible

Thank you!

It is also important to understand I am only using seasons as a structure...I do not have prices associated with the seasons.

I am not looking to copy rates, just the season shell.

Randy

We are leaving money on the table by not having this option... AND the upsells would sure help us justify any OR price increases if it generates revenue not captured today!

Yeah also would like to see upselling ability during the RA sign

Do you mean the email I send them or the actual agreement? 

I use PRICELABS so I am exclusively using spot rates.

I am only using SEASONS to

    *enforce minimum day restrictions, 

    *define seasons to correspond with the PL spot rates

 PL on it's own will not enforce SAT to SAT for example, it requires using OR seasons.

So I have 37 properties and while a generic season, JUN-JUL-AUG could be

used to enforce Sat to Sat with 7 night stay for a group of assigned properties

there are always exceptions.

These exceptions are because I set a season for SAT to SAT and I have 20 properties assigned to it.

Then I have many owners who want to block things that do not adhere to Sat to Sat so I created

"exception" seasons.  

So it is very time consuming and if I had the ability to simply copy seasons such as

wp1-jun-jul-aug-sat-7-7 (water pointe 1 jun jul aug sat to sat 7 days a week) to

wp1-unit-100-jun-jul-aug-sat-7-7 it would be a great help

I like your idea - do you have a like to see what you have created for your guests to sign? I'd like to do this for our guests.   Thanks!

Why not be able to include the "Add-Ons" during the RA acceptance process for OTAs.  We are collecting all the contact info there and billing info, we could ask there if they wanted to add extra firewood etc.  Seems like a logical place for it, so we can upsell those add-ons for OTA bookings.

Generally seasons are meant to apply across many different properties, while spot rates are designed to be finely tuned for specific properties at exact times.

Can I ask you to elaborate exactly what adjustments you're making that can't be done via spot rates. I see you mentioned owner block dates is it related to those?

If I'm understanding you correctly, you'd like to be able to create a discount code that applies a percentage discount to rent only. If so, I'm 100% with you there! I don't want the percentage discount to apply to cleaning fees, damage protection fees, or any other surcharges (pet fees, additional guests, etc.), but right now I have no choice but to allow it to. 

What was limitation of the thermostats changing for guest arrivals and departures? 

• Was ready to switch out portfolio over to OR, but we just found out that dack was removed :/ We  need an Integration with DACK. It's the best solution for smart home and guest interaction.   The other solutions out there are twice as much and require multiple integrations.   Is this even a possibility or should I look elsewhere?  Ensoconnect also looks good but are limited in the smart home devices other  than locks and cost reaching prohibitive.

• We desperately need smart home and guest interaction integrations. 

I would like to suggest adding a year to the discount booking criteria.  I made a discount code for May for 10% off for anyone arriving in the month of May.  I got some extra last-minute bookings because of the discount.  However, I also got a booking for May 2024 that applied the discount to that reservation.  It was my intention to give a discount for this year only.  It would be great if I could choose the month AND year the discount applies to so this doesn't happen again.  We frequently get bookings a year in advance in my area, so the current setup leaves me susceptible to giving discounts to people I don't want to give discounts to.  

Is there an update for this?

This would actually relate to the concept of a "unified inbox", which has its own voting request thread.  There are plans to add this and related functionality progressively over time.

Hello!
When I email a lead or guest from my own email (either my Gmail or an email from my website), I would like to be able to log that email in OwnerRez so that it becomes tracked and visible in "Conversations" with that lead or guest. This could work similar to Salesforce where I have a unique email address to OwnerRez that I include in BCC on all emails, then OwnerRez tracks which person that is going to based on their email and routes it to their conversation in OwnerRez.

This would be a huge help so that I can track all conversations happening with leads and guests either from my own email or from within OwnerRez all consolidated in one place.

Thank you!