Feature Requests

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If you want to upload the photos and content to your own website hosted elsewhere, then you don't need the plugin at all -- just upload the photos and write in the content on your site. The widgets included in the base plan will let you add calendars, rates, book now, etc.

The WordPress plugin is much more than that -- with the plugin, the photos aren't hosted on your site, they're hosted by OwnerRez, and all photo changes as well as descriptions, amenities, etc. that you change in OwnerRez are automatically updated to your WordPress site. That's why the WordPress plugin is a premium feature.

Currently Vrbo request to book come in as bookings, because they have the payment information tied to them. You'll see them with an hourglass and pending status in the bookings list, and you get a pending booking notification alert.

They don't currently trigger an unread count, though, since they're not coming in as a quote/inquiry -- that's a good idea to tie it in that way too, and something we'll consider for development.

Can you explain a bit more? I'm not quite sure how an expense that is in commission would work.

If it's commission, it would be broken down in the reports under commission already. If it's an expense, it would separate out that way.

Why the heck would you pay for a hoisted website in order to use a plug-in on your own website hosted elsewhere???

But what if the expense is just part of the commission you get. Would be good to be able to track them to see a report later for taxes?

Yes, the WordPress Plugin is a premium feature, part of the Hosted Website premium feature. You'll need to activate and pay for the Hosted Website premium feature in order to use it.

I may be missing something here, if so, apologies.

It appears though that with VRBO API, a booking request does not come in via the quotes/inquiry tabs - it appears in the booking tab as a "pending". The issue is that tab does provide notifications when something is new. If we get an email from VRBO but for whatever reason it gets buried in our inbox we won't be aware there's a pending booking that needs to be responded to with a confirm.

Is there anyway to have VRBO inquiries go to Quotes/Inquiry instead, or to have the Booking tab display a notification when something is changed such as this, just like the other tabs do?

The Wordpress plugin doesn't work.
I can't activate it because whenever I go to Settings->Wordpress Plugin
It takes me to Hosted Website settings.
Are we supposed to pay for the use of the widget as a premium upgrade????

We have numerous properties and discounts are different for different pricing levels.

Being able to export a existing discount/surcharge and duplicate it in EXCEL and import it back would be a huge timesaver.

Thank you

True - actually that will work for what I need - this can be removed from feature request

But you can - an Expense can just be associated with a particular owner, not a booking or property.

It would be great if we could track business expenses that are not related to a specific property or booking.

Associate with profile maybe?

Currently batch mode allows mass delete and email.

PDF creation would be a good addition to that batch mode

I frequently modify the headline value to do things such as:

#1 Winter Discounts Available
#2 Book now for summer
#3 Flash Sale - Book by Feb 15 for a $25 per night discount

I recently started doing these flash sales to give a boost to properties that needs a nudge and it has actually resulted in bookings each time.

It is just cumbersome to go in and change them when you have numerous properties.

I used discount codes for different length of stays to offer discounts for 10, 20, 28 or night stays etc. and prevent multiple discounts applying to a single quote by using the number of nights criteria.

However, with 26 rentals I have started doing flash sales for specific properties that may need a boost in the booking department.

The problem is I have to modify existing length of stay discounts to remove the property that is subject of the flash sale otherwise there will be multiple discounts.

My thought was to create a SUPER DISCOUNT FLAG, when a discount has this flag set no other discounts can apply.

Would like field codes for settled payment data (re: system processed credit card payments).

I’d like to be able to pull the following data via payment field codes into a receipt I can trigger to send after payment fully settles.

R (“Processor Transaction” in OR sys data)
auth (“Processor Auth Code” in OR sys data)

IFF... it’s not going to induce security headache or otherwise be a gigantic pain on that end.

Does anyone know if it is possible to add a "how did you find out about us?" field with a drop-down for option selection ("Instagram", "Friend", "Google Search", etc) to the OR contact form widgets? Would be super helpful for marketing purposes if so...

You can do this. Simply type the phone number in the search bar in your dashboard and it will show you any guests/bookings associated with that number.

The import expense options is a great help in the interim... and I'm looking forward to the ability to add recurring expenses!

In Owner Statement Views… booking columns — would love owners to be able to see the listing channel that each booking came in on. It instantly helps clarify for homeowners the difference in pricing, channel fees, tax structure, etc. as platforms handle things differently than direct bookings. Is there any scope to add the listing site / channel as a column option so this can be displayed? That field shows up elsewhere in reports, so I'm hoping it can be added here as well.

Yes please!

Of course. Thank you.

You already can do this, if you're using an API connection. In the API settings, you can set the Arrival Restrictions to have a maximum days in the future where bookings are allowed.

Is there a way to search for other documents.
For example
Guests are bringing a pet but neither
a pet fee has been paid
or
a pet agreement has been signed.

Increasingly the trend seems to be to black out dates on the Otas for far out dates. >60.
It would be nice if there was an automatic rolling start date black out for specific channels more than 60 days out.
That way we can get the otas working in our favour closer to departure.
This preserving more lucrative dates for direct booking clients.

Was this ever done?

Thanks, Paul.

The traditional way in QB (or so I understand) was to set up each Property with Tenants as a "Customer" and "Job." That allows you to roll all your tenants up under each property for analysis and reporting.

In QBO, they don't use the "Job" terminology any more; they use the term "Sub-Customer."

I'd really appreciate if you all could automate the guests to be entered into QB as a Sub-Customer of a Customer.

Thanks!

Hi Dori,

Currently, no - there's no way of doing that. However, that's an interesting idea where the property is the customer and each guest is a sub-customer of that.

I changed your topic here in the forum to a feature request so that you can up-vote if you'd like.

When OR creates a guest record and passes it to Quickbooks, is there any way to automate that the guest is a sub-customer of a property, rather than a full customer?

TIA

Most of the fields are shared. We have a todo list item to allow you to create different field versions for different channels vs the hosted website, but no ETA on that yet.

The Location Description and Other Activities fields currently go to Vrbo but not the hosted website -- you could put the information in there.