Feature Requests

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I just generated a quote through OR for Spring Break after a request through FB. I created the quote both in OR and VRBO so I could provide the savings in the email to the potential guest. (And peace of mind that I had my rates the same in OR as VRBO.) It confirmed the day rates being the same and I was able to confirm for these guests that they would save over $300 by booking direct. They booked within 30 min of getting the quote.

Hi,
I'd be most appreciative if Australian public holidays could be added as an option to the Holiday Lists. Your Holiday LIsts are a great idea and will save so much time!!

Just have a cron job that runs nightly and assembles a simple report for each property for the current month. Would be fine to ignore changes from the current day. Then the hover bubble should just fetch and display. That can't be too costly I'd imagine.

As a hardware guy I say this is just smop (simple matter of programming) ;-)

That's an interesting idea! Not sure if it would work in the ribbon -- that could take some number crunching and we want to keep the ribbon faaaaast. :-D

We do have a compare with previous in the reports section -- look at the booking summary report for example and tick the "compare with previous" box. You can pick a year to compare with, and also an as of date if you want to see how you're doing this year compared with last year as of today (or the first of the month or whatever).

I find myself looking at the ribbon and wondering for a given month how many nights were booked in past years.

Not sure how this might be implemented:

A) A report could obviously show it, but takes mouse clicks and discipline to look at it
B) (preferred) Add a mouse hover bubble to the ribbon, so that hovering over the property shows historical info by year

example when hovering over a property name in the ribbon

......................YEAR............Nights:....Rented....Vacant......TotalRent
.....(on track)...2019.............................. 7..............2 ............$2,123
.......................2018...............................23............7............ $4,555
.......................2017...............................27............3 ............$4,333
...................... 2016...............................15..........15.............$1,955

Seems to me this would add a gamification element to OR.... we're all trying to get more rented days each month, and knowing how we're doing compared to past years could help with deciding whether to increase advertising, or lower rates, etc.

vrbo has dynamic fee so basically the fee can change at any time

Well, there are a couple of ways to do it as I see it... one would be more dynamic and involve "scraping" or "pulling" an actual quote from AirBnB or VRBO. Not sure how that would work from your end but I have seen other sites do it. Presumably we would have to enter our VRBO and AirBnB listing #'s in our owner accounts and then using that number you could generate a quote from those sites using the dates/guests provided? Again, not sure how that would work on the back end.

Trying to use a set % or fee amount and just tack that on can be tough.
AirBnB currently seems to hit my guests with 12.9% in fees plus I mark my rates up 3% to cover CC fees. So that could work
BUT... VRBO tends to have no rhyme or reason to their fees so that makes it a little harder outside of my peak season when guests always hit their $499 max fee.

Here's one site that is doing it...You can see as the page loads that they are dynamically getting the prices on the fly.
https://www.hawaiichee.com/listings/10600?check_in=2019-03-23&check_out=2019-03-30&adults=2&children=2
https://help.hawaiichee.com/general/how-does-best-price-work

The Book Now/Inquiry widget already shows a quote in real time, so this would be basically be some kind of dynamic discount showing like:

"Money saved by booking direct: $35.18"

Which would be based on the average 3-5% guest service fee? Or a general % you provide?

It is a good idea.

For sure. The forum needs some love. In the meantime, you can use the search box on the Support page and it will return results from the forum and blog as well as support docs. I'm talking about the big search box on the top of this page:

https://www.ownerrez.com/support

It would be great to be able to search the forum for items I have questions for. I am sure, as a new user, many of my questions have already been asked and answered here! :-)

This is a FANTASTIC idea!!!

Very nice website Tim K! Thanks for sharing it, and the icons too...

Either as a standalone or as part of the quote widget, I think it would be great for owners to be able to show how much guests are saving by using our websites to book. If the quote widget could pull rates from AirBnB, VRBO, etc and display them next to our rate that would be awesome. I don't know how hard it would be if we provided our matching VRBO property # for you guys to pull that rate info. I've seen other sites do it so it must be possible, just outside my level of expertise.

Mine is very similar. https://www.beachhaven7.com/amenities/

Booking.com API has not synced in 19 hours even though changes have been made. How do I get it to sync now.

As a stop gap, before the cleaning portal is available, is there a way to set up a trigger that would email our housekeeper our booking dates for the next month? Perhaps send an automated email the last week of each month, for the checkin/out dates of the next month? Thanks, Jeri

I'm so glad this is on the roadmap for 2019. We also use Kaba and look forward to adding this integration. We'll be beta tester for you if you need someone! Thanks, Jeri

Is it possible to setup an email trigger(s) for inquiries? For example if an inquiry is set to expire in 7 days, we would like to send an email 4 days out. Then if nothing do a phone call follow-up.

Finding individual icons is no issue. for me issue was creating sort of table or check list with icons and their descriptions that look good. maybe my website limitation but they never looked good. I found some "datalist" in my site builder but to me they are too large and some do not make sense even though it was best ones I could select . i cannot add outside one to the datalist. you can look at this smoky-mountains-cabin.com/RVL

You can do this... Set up a trigger to send to you [x] days before arrival and set criteria to Renter Agreement Signed = NO

I may have already asked for this...

I'd love to see a trigger criteria for "Rental Agreement is not signed" that I can run a few days prior to an arrival to remind the guest to sign the agreement. Maybe once a day the week prior to arrival. In addition, it would be great if there were a way to email ME if someone hasn't signed it, so I can intervene and contact the guest directly or even stop them from coming until they sign it.

Check out the FamFamFam set as well. The silk ones: http://www.famfamfam.com/lab/icons/. Big group, maybe not every specific amenity you want but a large free set. FontAwesome or FamFamFam may build some custom ones for you if you pay them.

ShenRent - I looked at https://fontawesome.com/v4.7.0/icons/ and searched for groups of icons related to real estate or rentals, and then individual icons like pool, hottub, laundry, washing machine, etc and didn't find any...

But thanks for the tip - being open source/free to use is great, and I imagine I'll find some icons that will work.

Look at the FontAwesome stuff. There's a zillion of them and they are better than icons - they're actually web "fonts" so you can increase their size or color perfectly by just specifying HTML attributes.

I agree - I'm working on a website and started looking around for nice icons to use and didn't find anything obvious. I'm sure they are available somewhere, but there's a fee to be paid. Unless y'all are artists and will design your own, I imagine you'd need to get a license so that's a complication.

For me, either a widget like BlueMtn described or if y'all could just identify a nice set of icons that work well (paid is okay), that would be just as well. I don't personally need it to be dynamic and part of a widget, and in fact having the flexibility to move icons around is a nice thing. Means I can display differently depending upon whether the website is being viewed on a desktop, ipad, or portrait/landscape phone.

Would be great if there was a widget that could generate some sort oif check list / bullet list with small icons based on amenities. You already have some on availability search widget , kind of like that. So we could embed in website.

Such as:
bedrooms
Hot tub
Fireplace
wooded or mountain or water view (or all)
sleeps
No pets/yes pets
WiFI
Security cameras
Grill
patio/deck furniture
Firepit
bathrooms (number and icon)
dinning for (number)
Central heat/ac
family friendly
parking (nbr of cars)

Other stuff?
you can see similar list on my site but it is not very flexible and icons don't necessarily match the VR

Thanks Paul - I appreciate your frankness. I'd really love to see the xero integration (which by the way could well open OR up to the Australian and New Zealand market much more - as Xero is very well established and recommended over here and not being able to integrate it is a definate drawback). I'll keep my fingers and toes crossed then that it will happen

You would have to use the Custom Payment Method and then specify that in the instructions body. You're right about the title that it shows - we've had requests to change that title so something like "Venmo" could be put in there. At the moment, we don't support that however.

No built in way to collect and store photo IDs or other file uploads yet, but it's on the dev roadmap.

This is a hard questions to answer. We try to be transparent with users about our development roadmap. This is a pretty fuzzy one. I would guess that if we work on it all in 2019, it would be until Q3 or Q4 based on what we're doing now and I only give it a 25-30% likelihood even then. There's just too much else going on including lots of updates for QuickBooks first.

I avoid anything with "low flow" in the title - faucets, shower heads, toilets, you name it. I want power in the flow, sorry if that offends. 🏋🤪