Feature Requests

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The Filter is a nice feature when looking at the rates but it should stick with the settings until one manually gets rid of the filters.
I have to constantly reapply the filters.

The Rates Widget tends to have a weird order of display when inserted into my website.
If I define a season for a special rate and want it up top it doesn't display there.

Great, was thinking of the same thing!

Yep, that calendar picker is a little finicky. What's actually happening is that the first click is the start date and then second is the end date -- even though the calendar is below the end date box, the first click is still setting the start date because you can pick dates in either box.

If you want to change just the end date, first click in the end date text box which will set you to end date picking mode, then click on the calendar to pick it.

We don't currently have anything like that, but it's an interesting idea. We do want to do things like scheduled report sending via email etc.

If it's not related to bookings or anything in OwnerRez, there are a lot of general case email schedulers -- here's a couple ideas:

https://www.followupthen.com/

https://chrome.google.com/webstore/detail/email-scheduler/jnieijnfljjknbiniealpiihfjhmglkn

Yep, we've got this scheduled for a development cycle soon!

Aloha, I'm interested in getting updates about the upcoming guest review link/form. It will be great for our direct booked guests to be able to leave a review on our website using a link that takes them there. Thanks for all you do!

Can you add a way to create a trigger that isn't related to a booking? Such as a trigger to send an email on the 15th day of every month or even different time periods like every other month or three months. This would be very useful to help manage different items that are related to the vacation rental, but not the actual booking. Such as schedule extermination, schedule hot tub checkup, pay taxes, schedule yearly whatever...just a thought.

Got it. That worked. Thanks. But I ran across another problem I have encountered before in specifying a date range. In this case, for the report, if I click in the end date box and select a new date on the calendar popup, it puts it into the start date box. I have to manually re-enter the start date and then the end date to get the right range. I also ran into this when attempting to extend a booking for one night previously.

We don't show them in the booking list currently, but if you go to the Reports section and pull a Date Range Stay Report, you can see them there.

It would be nice to be able to see my custom fields in my booking list. I manually create a lock code and a slot that my lock manager software uses to store it. I would like to be able to see in my booking list if I have set the code and for which slot for all my bookings at a glance, rather than going into each booking individually having to select the custom fields. Thanks!

Yep, you can use OwnerRez directly on your Android or iOS device!

Thanks for the reminder -- we didn't actually have an article on how to do this, so I just wrote one: https://www.ownerrez.com/support/articles/mobile-phone-tablet

Is there an App for my smart phone to access the calendar. That would be a great feature?

We just pushed out an update that shows the listing site on the popover.

The rolling calendar view is a great idea and something we want to do, but that's a bigger rearchitecture -- the calendar right now is built to a single month, so making it roll and redoing a layout to show multiple months is a larger effort.

Go to reports, download daily range. remove unnecessary columns, send to housekeeper. That is what I do.

I think this is a great idea.

If you are going to make changes to the ribbon calendar in the Booking area, I would suggest the view be a rolling 31 days as of Today Date.

This would solve the problem when looking at future availability you don't have to toggle between the months to see dates which cross-over from one month to the next.

I second this idea! -- I often want to quickly take a look and see where the booking originated.

This would allow you to add an even to a email triggered. This would allow you to send events via email so that it shows up on a shared google calendar. This would be a great feature to have and further automate cleaning, maintenance, etc...

Thank you,
Julie and Chad
--
www.bigfishrentals.com

It would be great if the view we give house keeper showed list view and included our notes and also number of guests. This would allow me to indicate to cleaner if their was an early check in, playpen needed, or anything extra I needed.

This would be very helpful. You can see it for airbnb due to the email showing up but you can't see it for all of them. It would also be great to be able to organize the properties as you see fit. As we like to have our properties that are similar together in case we need to move bookings around.

Great!
Interesting approach - I like that the cleaners can log in to see the cleans assigned to them (although this can be accomplished with an iCalendar subscription, too).

If we could make it as frictionless as possible to confirm each clean, that'd be great (e.g. no login, just click the "confirm" link and they're done).

This is a great idea and something we have planned for dev. Basically you would be able to grant portal access accounts to your staff: https://www.ownerrez.com/support/articles/portal-access and then assign bookings to them. Once assigned, they would see a list of bookings to be confirmed on their end.

No, it's not implemented yet :-( Still a manual process. We have it on the dev list.

Ditto. I was just about to send out a promotional email to my past guests and was wondering if there is a coupon code feature to implement on the inquiry/booking form. Has this feature been implemented and I simply can't find it?

For example, I'm offering 10% off for return guests, so would like to create a coupon code that applies 10% off the nightly rate.

Hi,
I set up a trigger to automatically email my cleaner when a new reservation comes in, then he manually replies to my email to confirm. After that, I manually enter the cleaning date in the booking on OwnerRez.

What I'd like to see: the ability for the emails to contain a link that the cleaning company manager can click that will mark the clean as "confirmed" in OwnerRez (e.g. enter the check-out date as the Cleaning Date).

Any chance we can implement something like this?

Thanks,
Greg

Subscribing for updates.

Hello,
I'm sorry if I missed it, but is there a way to offer coupon codes to guests (such as repeat customers) that they can enter and use when paying a quote?
Thank you,
Ella

Yep, it will be an option in future.

And you can apply payments at any time -- they don't have to be scheduled. For payments like checks that are handled outside of OwnerRez, go to the Transactions tab of the booking, click the Payment menu, and do a Record Payment.

Will this be an option in the future? Most of my guests use checks. Is there a way to apply the payments they send me? We have been requiring a 15% deposit and the security fee at the initial booking, then people just send us payments as long as they have everything paid 6 weeks in advance of arrival. Sorry if I’m asking something I haven’t seen yet. I’m on my trial and just setting everything up.

Hi!

You can do that by adding a custom listing site called "Repeat Guest". Go to Settings > Listing Sites & Synced Channels and you can add custom sites there which will show up in the list. Only the name is required when adding a custom site, but you can specify a domain as well if it's relevant.