Feature Requests

Latest Activity...

Add dynamic variables to build messages 1 reply

Rosa R
Jan 7, 2025 12:47 PM
Member for 1 year 1 post

I'm trying to dynamically build a channel message:

paragraph 1: text
paragraph 2: included only when a condition is met
paragraph 3: included only when a condition is met
paragraph 4: text

I want to send this channel message x days prior to arrival date.

Owner Statements as QuickBooks Compatible Files 0 replies

Nolan C
Jan 6, 2025 6:33 PM
Member for 3 years 1 post

I’d like to request owner statements to be downloadable as .OFX or .QFX file formats for easy importing into bookkeeping software such as QuickBooks or Stessa.

Fully Detailed & Complete Itemization of Charges 1 reply

A4Life
Jan 6, 2025 5:11 PM
Member for 3 years 5 posts

I would like to add on to this Feature Request.  In addition to detailed itemization per night, I frequently need to see the subtotal of the Charges by Item type, so it would be extremely helpful to see a subtotal of all the Rent charges, Discounts, Ideally a calculation of Rent-Discounts, the Surcharge subtotal and Tax subtotal.  We frequently talk to our guests in these subtotal amounts and some are combined in other views/widgets/emails, but not for us in the Bookings view. 

 

This seems like an easy implementation and low hanging fruit.  I might propose a simple additional section at the bottom of the Charges page:

Guest Charge Summary: (5 nights)

Rents Subtotal:  (adds all Rent items, like nightly base rates, channel uplifts)   $1000  $200/nt (100%)
- Discounts Subtotal: (subtotals weekly, repeat guest discounts)                 -$ 200  $ 40/nt (-20%)
= Rents - Discounts:  (removes weekly discounts, etc)  =$ 800  $160/nt (=80%)
+ Surcharges Subtotal: (adds Cleaning, Pets, Processing, etc)  +$ 200  $ 40/nt (+20%)
+ Taxes Subtotal: (state, county, city, etc) (Taxable charges: $900) +$ 100  $ 20/nt (+10%)
= Total Charges: (as shown at top of page, total of our charges) =$1100 $220/nt (110%)
+ Channel Fees: +$ 200  $ 40/nt (+20%)
Total Guest Charges: (adds Total Charges + Guest Channel Fees)  =$1300  $260/nt (130%)

Thanks for consideration of this request.  I will use it every week and I think most OR users will as well.

Pets Fees and Airbnb 11 replies

Alexander E
Jan 6, 2025 3:51 PM
Member for 1 year 2 posts

Just seeing this whole thread now - I added a comment earlier about this. Based on your message above, it sounds like OR has made the change to update this. Last time I checked, though, I was still not getting a per pet pricing model. 

 

Is there some way to verify that OR now has this functionality and other than going to my settings --> Surcharges  and then configuring pet fees on a per pet basis, is there something else needed to turn this capability on?

Pets Fees and Airbnb 11 replies

Alexander E
Jan 6, 2025 3:37 PM
Member for 1 year 2 posts

Chiming in here because I'm also trying to figure out pet fees on OR. In Airbnb you can charge PER pet. So I would charge $50/pet/stay up to 2 pets. i.e. Bring 2 pets and you are charged $100 for the stay.

In OR it LOOKS like you can charge per pet. But when you set it up to be $50/pet/stay it only pushes one charge to Airbnb - i.e. Bring 2 pets and you are only charged one charge of $50 for an Airbnb booking.

Based on this it looks like the software failure is on OwnerRez - Airbnb does have the functionality, but OR is not correctly pushing the info into the API.

I'm hopeful this gets fixed...

Daily Check list email 0 replies

Nina O
Jan 6, 2025 3:08 PM
Member for 2 years 9 posts

Ability to send the Daily checklist our over email to selected staff.

 

Even better if you can do it with different time period, monthly weekly and daily.

 

 

Owner Statement - vendor column 0 replies

Shannon H
Jan 6, 2025 1:50 PM
Member for 3 years 4 posts

In the expense category can "vendor" be added as a selection to add to a custom statement? 

Pets Fees and Airbnb 11 replies

AmbroseBnB
Jan 6, 2025 1:15 PM
Member for 2 years 14 posts

That's awesome! Thank you!! Does Airbnb limit pet fees to a single surcharge or is there a way to push through multiple pet fees so that, for example, we could charge a base flat fee of $50/pet + $5/pet/night?

Year End Statement for PM 71 replies

Adria H
Jan 6, 2025 11:17 AM
OR Team Member Member for 3 years 186 posts

Gotcha:
Shoreline Rental
Mike P

Year End Statement for PM 71 replies

Shoreline Rental
Jan 6, 2025 7:11 AM
Member for 3 years 26 posts

Can I be added too please :')

Year End Statement for PM 71 replies

Mike P
Jan 5, 2025 9:35 PM
Member for 2 years 5 posts

Sorry to jump on the train as well, but if possible, can you add me as well?

Thank you,

Year End Statement for PM 71 replies

Adria H
Jan 5, 2025 7:21 PM
OR Team Member Member for 3 years 186 posts

Hi all:
Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet.

Staci-added you

Codi-added you

CWV- added you

 

Year End Statement for PM 71 replies

Cheryl R.
Jan 5, 2025 4:42 PM
Member for 8 years 23 posts

I have been waiting forever! and thought I was going to be in the first testing group. I would also like to be added as soon as possible.

Year End Statement for PM 71 replies

Staci L
Jan 5, 2025 1:52 PM
Member for 5 years 6 posts

If possible, add me too. 

Year End Statement for PM 71 replies

CWV
Jan 5, 2025 1:08 PM
Member for 6 years 63 posts

Please add me to the list.

Year End Statement for PM 71 replies

Codi N
Jan 5, 2025 12:48 PM
Member for 4 years 1 post

Please also add me to the list - thanks!

Year End Statement for PM 71 replies

Adria H
Jan 5, 2025 11:18 AM
OR Team Member Member for 3 years 186 posts

Added you to the list, Jen

Year End Statement for PM 71 replies

Jen B
Jan 5, 2025 10:22 AM
Member for 3 years 3 posts

Could you add me to the Beta list for PMv2?

Select which photos are sent to the difference channels and our own website. 37 replies

Jenny O
Jan 5, 2025 9:23 AM
Member for 3 years 28 posts

Agreed - they flagged one of my units because I have a wooden sign on the wall that says BEACH.

Notes with Date/Time Stamp and User ID 1 reply

Jenny O
Jan 5, 2025 9:18 AM
Member for 3 years 28 posts

I'd also like to see the Guest notes have a preview and link back to individual reservation notes.  It would be nice when a name comes up for any note issues to also pop up in the contact info

 

VRBO Commission Fee For More Accurate Reporting 24 replies

Edward G
Jan 5, 2025 7:07 AM
Member for 2 years 18 posts

That doesn't solve the issue. I will still have to manually import the VRBO commission report each month. What I am looking for is a way to automatically add an expense based on reservation rules. Examples: 

 

For any ORB at ORP, add a $47 Laundry Fee on the date of departure

 

For any ORB at any ORP with VRBO as the listing source, add a 5% fee as an expense VRBO Commission Fee on the date of arrival

 

Eddie

Export of full slate of rates 0 replies

SBF VR
Jan 4, 2025 2:51 PM
Member for 7 years 31 posts

Something like the rate checker, but exported to excel as a combined table into a single sheet for import into another service that doesn't support any kind of integration with OR.

Used to be a more detailed "export seasonal rates", but somewhere that disappeared and now the season export doesn't list the dates, which is pretty critical for creating a nightly rates table if you're not doing a pricing engine that generates everything as spot rates.  Where did that go??

Automatic hiding of bad reviews 1 reply

Shawn H
Jan 3, 2025 10:08 PM
OR Team Member Member for 4 years 312 posts

This has been available for a good while. Closing instead of marking released.

Reports for Archived Owners 1 reply

Shawn H
Jan 3, 2025 10:07 PM
OR Team Member Member for 4 years 312 posts

[This topic has been closed as a duplicate of another topic (Include a dropdown to include deactivated properties when running historical reports)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 10:07 PM
OR Team Member Member for 4 years 312 posts

[Another topic was closed as a duplicate of this topic (Reports for Archived Owners)]

Inbox Filters (By Property, etc) 1 reply

Shawn H
Jan 3, 2025 10:04 PM
OR Team Member Member for 4 years 312 posts

Filters are included in the new Inbox, which is currently being beta-tested.

Pets Fees and Airbnb 11 replies

Shawn H
Jan 3, 2025 9:59 PM
OR Team Member Member for 4 years 312 posts

Support for per-night and per-guest fees (including pets) for Airbnb was released on December 18th!

Here is the blog post mention: https://www.ownerrez.com/blog/december-product-update-gvr-rtb-lynnbrook-group-security-deposit-holds-airbnb-per-guest-pet-night-fees-disabled-property-reports

Reporting for inactive properties 9 replies

Shawn H
Jan 3, 2025 9:49 PM
OR Team Member Member for 4 years 312 posts

[This topic has been closed as a duplicate of another topic (Include a dropdown to include deactivated properties when running historical reports)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 9:49 PM
OR Team Member Member for 4 years 312 posts

[Another topic was closed as a duplicate of this topic (Reporting for inactive properties)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 9:36 PM
OR Team Member Member for 4 years 312 posts

Yes, this was released back on December 18th!