Feature Requests

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Make the Inbox feature similar to other messaging apps and inboxes 60 replies

Sarah W
Oct 23, 2023 11:10 PM
Joined Aug, 2023 2 posts

The ability to receive push notifications from OR would be infinitely helpful to me! I don’t want to depend on push notifications from Airbnb/Vrbo, just to miss/not see a message from one of my direct guests until several hours/days later because I didn’t log into OR. I hope the inbox mods include push notifications!

Make the Inbox feature similar to other messaging apps and inboxes 60 replies

Kelly K
Oct 23, 2023 2:42 PM
Joined Sep, 2021 7 posts

Any update on the very rough timing for this to get "in development"?

To add as a bonus feature in the future AFTER all of the above is completed - allow exports of all messaging and to run stats on host response times, # of messages received by day / week / hour. :)

 

 

by Scott H – Oct 23, 2023 12:14 PM (UTC)

Yes please!!!

Schlage Encode 108 replies

Adria H
Oct 23, 2023 1:26 PM
OR Team Member Joined Aug, 2022 162 posts

We're supporting Schlage Encode locks directly. We hit some roadblocks with a direct Yale integration, and, for now, will still only be supporting them through services like Remote Lock.
 
If you are using zigbee or z-wave Yale locks, you could use the upcoming Hubitat integration to control those directly. Hubitat is a more advanced integration, and we would only recommend it for tech-savvy hosts. It is launching in a private beta , with general availability coming after we've had some more time for it to be used in the field. 

Schlage Encode 108 replies

Luxury Oasis
Oct 23, 2023 8:30 AM
Joined May, 2023 6 posts

Also add alarm.com to the integration for the smart lock code.  I though alarm.com had a pretty wide usage and surprised OR isn't yet connected.  Would love this feature.

Make the Inbox feature similar to other messaging apps and inboxes 60 replies

Scott H
Oct 23, 2023 8:14 AM
Joined Sep, 2022 14 posts

Any update on the very rough timing for this to get "in development"?

To add as a bonus feature in the future AFTER all of the above is completed - allow exports of all messaging and to run stats on host response times, # of messages received by day / week / hour. :)

 

 

Schlage Encode 108 replies

Scott H
Oct 23, 2023 8:06 AM
Joined Sep, 2022 14 posts

Super excited for this! I believe once you have the lock integration and a better inbox many hosts will be able to drop "other" software's being used and strengthen the OR platform overall.

Will the initial release be for Schlage and Yale or just Schlage?

Google Vacation Rentals Connectivity Partner 326 replies

Ventura County V
Oct 22, 2023 12:25 PM
Joined Mar, 2022 122 posts

 

It’s unfortunate that those of us that turned on notifications for official updates for this request are all being forced to turn off notifications bc people want to have back and forth conversations in a forum that is meant for official updates. Why not keep this for the official updates and let folks carry their conversations and complaints to a Facebook group or a different forum? Yes I was finally able to turnoff notifications after receiving over 45 in an hour bc people don’t seem to understand that many of us are being notified every time someone typed “me too”. Please keep us updated of any official updates if possible. I guess I will just check back once a month or so. 

by Ginny M – Oct 22, 2023 3:34 PM (UTC)

You can always create a filter in your email system to put them to a folder that doesn't alert you to new messages.

Plus, this is a forum which is a system created for two-way communication.  If they just wanted one way comms, they'd do a blog post and not allow commenting.

Google Vacation Rentals Connectivity Partner 326 replies

Patricia Knight
Oct 22, 2023 11:57 AM
Joined Jan, 2020 22 posts

0

Google Vacation Rentals Connectivity Partner 326 replies

Ginny M
Oct 22, 2023 11:34 AM
Joined Apr, 2021 13 posts

It’s unfortunate that those of us that turned on notifications for official updates for this request are all being forced to turn off notifications bc people want to have back and forth conversations in a forum that is meant for official updates. Why not keep this for the official updates and let folks carry their conversations and complaints to a Facebook group or a different forum? Yes I was finally able to turnoff notifications after receiving over 45 in an hour bc people don’t seem to understand that many of us are being notified every time someone typed “me too”. Please keep us updated of any official updates if possible. I guess I will just check back once a month or so. 

Google Vacation Rentals Connectivity Partner 326 replies

Shay G
Oct 22, 2023 9:07 AM
Joined Jun, 2019 12 posts

I also have an OenerRez hosted website and would like to join beta.  Thank you!

Google Vacation Rentals Connectivity Partner 326 replies

Linda S
Oct 22, 2023 8:44 AM
Joined Jul, 2022 5 posts

I would also like to join the beta if possible.  I do have my site hosted by Owerrez

Thanks!

Linda

Google Vacation Rentals Connectivity Partner 326 replies

Jeanne M
Oct 22, 2023 8:15 AM
Joined Aug, 2023 1 post

I would like to join the beta if possible.  I do have my site hosted by Owerrez

 

Thanks!

Jeanne

 

Automated way to send text reports (by email) 14 replies

Joe R
Oct 22, 2023 2:14 AM
Joined Sep, 2023 5 posts

This is a serious need. This seems like such a simple request (pretty standard in database apps) that would make planning everyone's day so much easier!

I see that status is Planned. Time frame OR? 

Team Member System Alerts 11 replies

Caleb M
Oct 22, 2023 1:09 AM
OR Team Member Joined Mar, 2022 174 posts

We're still working on this. Though I can't provide any ETAs, development is ongoing and steps are being made.

~Caleb

Cleaning Fee Spread evenly over nighty rate 6 replies

BlueMtnCabins
Oct 21, 2023 9:58 PM
Joined Jun, 2016 1172 posts

 

[EDIT] I found the issue - I can do it for direct booking but not Airbnb. 

https://www.ownerrez.com/forums/general-help/any-way-to-include-cleaning-fee-in-the-pernight-rate#68250

by Lisa S – Oct 21, 2023 1:55 PM (UTC)

You can do that for Airbnb. here are my settings: 

here is what it looks like on Airbnb 

Ability to customize columns in list view 2 replies

Joe R
Oct 21, 2023 4:35 PM
Joined Sep, 2023 5 posts

Would also like the ability to Save Views. want to setup a list view with particular columns and then recall it at a later time. ait a waste of time to continually setup a view evrytime you want to filter contents. This seems to be standard on almost any web app where list of contents are recalled from a database.  

Reports -- Home state of guest 8 replies

Noelle K
Oct 21, 2023 2:26 PM
Joined Jan, 2022 2 posts

Does this report exist yet? 

WhatsApp Business Integration 37 replies

Carole H
Oct 21, 2023 1:05 PM
Joined Feb, 2023 22 posts

I have upvoted this but want to add a comment on how important this is:  The OR SMS system does not work with anything but US phone numbers (and Canadian).  
We get failure messages for all of our guests who aren't from the US - and we end up having to create a seperate chat group to communicate with them. I have to manually send eveything that is auto scheduled in OR. This is a big issue for those of us who have non-US based guests. 

 

WhatsApp Business Integration 37 replies

Michele W
Oct 21, 2023 1:01 PM
Joined Sep, 2018 48 posts

We have to use this to communicate with our guest in Mexico. ITS FREE! OR lets get this working! Would be AMAZING!! You guys are genius you can do it! 

Integration with guest guru 10 replies

Andrew and Brittney G
Oct 21, 2023 12:47 PM
Joined Oct, 2021 16 posts

Will you ask them to do that?

 

Integration with guest guru 10 replies

Paul C
Oct 21, 2023 10:31 AM
Joined Mar, 2023 9 posts

This was the latest response I received from Guest Guru:

Hey Paul,

Could you request them to tweak their API for integration with us? We're launching with Hostaway and Tokeet this month, and Hostfully is on deck. If they can adjust their API, we'll look into integrating with them post-Hostfully.

Cleaning Fee Spread evenly over nighty rate 6 replies

Lisa S
Oct 21, 2023 9:55 AM
Joined Jun, 2022 18 posts

I tried making my cleaning fee a management fee and making it a rent line item, but Airbnb still shows I have a cleaning fee. Am I missing something?

[EDIT] I found the issue - I can do it for direct booking but not Airbnb. 

https://www.ownerrez.com/forums/general-help/any-way-to-include-cleaning-fee-in-the-pernight-rate#68250

Schlage Encode 108 replies

Bri
Oct 21, 2023 7:55 AM
OR Team Member Joined Mar, 2022 421 posts

Is there a projected release date?

by Tony L – Oct 21, 2023 3:04 AM (UTC)

Hi Tony,

We're unable to provide an ETA, but it shouldn't be too much longer now! Testing takes time so we can ensure that we're delivering the quality integrations that our users deserve, and we appreciate everyone's patience.

Schlage Encode 108 replies

Tony L
Oct 20, 2023 11:04 PM
Joined Oct, 2020 4 posts

Is there a projected release date?

Google Vacation Rentals Connectivity Partner 326 replies

Heroes Vacation
Oct 20, 2023 5:41 PM
Joined Mar, 2023 13 posts

Hi Paul,

I have a hosted website and would like to be included in the beta please. Thanks!

chris 

 

 

Google Vacation Rentals Connectivity Partner 326 replies

David D
Oct 20, 2023 2:57 PM
Joined Jan, 2023 1 post

Hi Paul,

I have a hosted website and would like to be included in the beta please. Thanks!

David

Google Vacation Rentals Connectivity Partner 326 replies

Beth D
Oct 20, 2023 2:42 PM
Joined Aug, 2018 1 post

We would like to be included in the beta program also.  We have 4 listings, all using OR hosted website.

Thank you,

Beth

Google Vacation Rentals Connectivity Partner 326 replies

Gretchen A
Oct 20, 2023 2:39 PM
Joined Feb, 2022 1 post

I too have owner Rez hosted websites and would  like to be included in the beta as soon as possible. 

Google Vacation Rentals Connectivity Partner 326 replies

Ventura County V
Oct 20, 2023 11:28 AM
Joined Mar, 2022 122 posts

Personally, I don’t feel that Google VR is the answer to decreasing bookings. If people are counting on a significant increase in bookings, that would be a disappointment. 

 

I agree.  I've had my listings on GVR for a long time now through the sites that scrape VRBO/etc. and have not seen any business from there.  Google is a great name, but they have a long track record of abandoning projects.  Decreasing bookings are not going to be solved by yet another competitor for AirB&B/VRBO/Booking.  That Air B&B has been on a tear this last year+ to increase the number of hosts is the problem.  Hosts have grown 400% in my region and many come on at rock bottom prices.  That is the problem and GVR isn't going to solve that.

As Blue Mountain said, Google will always favor the paid listings over natural results, just like they do in their search results and every other aspect of their business.  You'll get on GVR and the next thing you'll need to start doing is paying Google to boost your ranking.

While I'm saddened that this change happened, I understand the logic behind it and Big G's reasoning.  Afterall, they can't get the most money for your pricing and listing data if they can't verify it's accuracy.  And anyone NOT thinking they'll sell your information hasn't been paying attention to Google since day one when it scanned your emails (and still does) to sell you products and advertising in the corner.

Google Vacation Rentals Connectivity Partner 326 replies

Tim K
Oct 20, 2023 11:19 AM
Joined Jul, 2017 79 posts

People seem to be putting so much value into an unproven and frankly unreliable platform. It's like they think Google is the answer to everything VR. 

Do we have anyone reporting first hand experience with GVR showing an improvement in bookings or revenue? Do we even know what kind of traffic google is getting on this beta part of their travel site? It seems like people are in a panic and just ready to jump ship solely to get on GVR. 

Quite frankly, as you noted, GVR doesn't even work well functionally at this time. When I tried it out most of the listings weren't able to show pricing at all and many of them weren't actually available for the dates I entered. 

I could understand freaking out if OR couldn't integrate with VRBO or ABB but GVR isn't ready and isn't worth losing sleep over at this point.