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Lorraine B

Member for 5 years
22 posts
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Feature Requests » Record manual/offline security deposit (e.g. via Check)

Yes this would be helpful for the security deposits that fail in OR but work when we manually do them in stripe.

(Posted 6 days ago )

Feature Requests » WhatsApp Business Integration

WhatsApp has been promoted out of beta and is now accessible to all OwnerRez accounts! You can connect your WhatsApp Business account to send and receive messages alongside existing email and SMS opt…

(Posted 7 days ago )

Feature Requests » British flag and language option for guests

https://uc.orez.io/w/files/c9275b62c1c943ff9a2bc7c7cb0ab52d As a business located in England and with most of our customers also being based in the UK we get several guests remark that the Engli…

(Posted Jul 1, 2026 7:42 AM)

Feature Requests » Allow Owner Portal Booking Financials to Reflect Custom Statement View

When an owner clicks on a booking in the calendar within the Owner Portal, the financial figures displayed are driven by the fixed financial permission level (Owner Revenue / All Totals / Detailed Fi…

(Posted May 15, 2026 8:12 AM)

Blog » New PayPal Integration with Venmo & Pay Later

What about security deposits? Can PayPal do these? If we disconnect stripe?

(Posted Dec 22, 2025 2:43 AM)

Blog » New PayPal Integration with Venmo & Pay Later

Can the new Paypal be used for security deposit holds? Also, is it available to UK customers?

(Posted Dec 17, 2025 5:13 PM)

Feature Requests » The ability to create line breaks in the Notes section of Owner Statements

I agree — The limitations of the fields that provide the totals now are less than ideal. Our workaround was to provide additional context via our theming settings. Sharing in case it’s helpful for yo…

(Posted Dec 14, 2025 3:31 PM)

Feature Requests » Variable payment schedules based on (1) how far in advance booking is made or (2) length of booking

I think a better option for this and less risky for us as VR operators is the ability to add BNPL providers ike Klarna or Clearpay (Afterpay) in the or Paypal Credit.

(Posted Dec 14, 2025 4:29 AM)

Feature Requests » The ability to create line breaks in the Notes section of Owner Statements

Since the changes to the owner statements in November we are no longer able to use the totals boxes as they show the incorrect data.  I need to be able to write the gross bookings for the month (not …

(Posted Dec 14, 2025 4:15 AM)

Feature Requests » Owner Statement Total Edits

Me too! This is a big problem for us as a UK PM.  Owners need to see the Gross revenue, total expenses and then net for each month. Since the upgrade in November the total summary at the bottom i…

(Posted Dec 13, 2025 11:46 AM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I use a template set up like this:     Hi {CFIRST}, Thank you for booking with YorGuest. Please find below the requested receipt for your records.  Please note as the owner of the…

(Posted Dec 13, 2025 11:35 AM)

Feature Requests » Tags visible on calendar

Yes I absolutely need this as well, but also so my owners can see it when they log in to the calendar without clicking into each booking.

(Posted Nov 14, 2025 7:34 AM)

Feature Requests » Daily Checklist Report as auto-emailed PDF

I could do with this but so I can send to an Owner each day.

(Posted Nov 14, 2025 7:30 AM)

Feature Requests » Custom Field to link to trigger

Yes this would be ideal! Then I could email guests who have provided their car registration for parking the specific parking instructions.

(Posted Nov 10, 2025 4:36 AM)

Feature Requests » Xero Integration

Xero integration would be so helpful and I imagine would save so much time for me as a PM.  It could hopefully mean that my escrow account could match ownerrez as currently it is way out and as there…

(Posted Aug 18, 2023 6:48 AM)

Feature Requests » GDPR Marketing Check box on inquiry forms

I agree.  We have access to so many email addresses, it would be excellent if we could market to these guests.  It is such a wasted opportunity at the moment.

(Posted Mar 1, 2023 7:41 AM)

General Help and Questions » run reports to see historical payment info from disabled properties

This would be a huge help to us. Not only for reporting but also to be able to see historical bookings when we don't have the guest name (as we no longer have access to the channels)

(Posted Jan 22, 2022 1:19 PM)

Feature Requests » Reporting for inactive properties

I agree. It’s the historical data we need. We have properties we no longer manage so need to mark them as inactive but shouldn’t lose the data from when they were active. How can we accurately report…

(Posted Sep 19, 2021 1:20 AM)

Feature Requests » PM Statements - breakdown per property

It would be really useful if the PM statement could be broken down per property rather than just altogether, this would make it so much easier for our team when reconciling our Client Account in Xero…

(Posted Mar 26, 2021 11:15 AM)

Feature Requests » Cleaning Service Expense Date

Where will I find this feature? I'm trying to set up cleaning service expense per booking but I can't find it!

(Posted Mar 4, 2021 2:03 PM)