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Ah, well, as with all forums, it is not possible for us to audit or update them on a continual basis. That's part of the reason why we mostly don't allow real links from the forum.

I believe Fishin is referring to a previous reply, up higher in this thread, that mentions this website:

www.wmvacationhomes.com

That does indeed show a bunch of Chinese characters.

I would strongly suggest doing a virus scan immediately - that suggests that there is a malware operating on your computer, and in your browser in particular, that is "hijacking" otherwise valid links. I just tested it, and that link is correct and goes to our support site.

This takes me to a chinese website that looks like spam?

Kelly, Did you ever find a basic one? I’m looking for a basic agreement/template as well.

Yep, SquareSpace works with OwnerRez!

Follow this guide: https://www.ownerrez.com/support/articles/squarespace-widgets

Does square Space work with owner rez widgets?

Yes, the work order option in VRScheduler will push that into OwnerRez as an expense, with a link back to VRScheduler. You'll then be able to set an amount in OwnerRez and it'll show on the owner's statement.

Hi there. Checking back in on this. Thank you, Joe

Howdy - just checking in. Kind of hoping to hear something would allow for seeing billable items in OR to be pushed over!

I actually sent this over to the engineers to investigate. It looks like VRS has done some work I'm not familiar with.

Hoping to get clarity here. Ken - you say OR receives nothing back from VRScheduler, VR Scheduler sold me in part on the ability to be able to send expenses back to OR - https://help.vrscheduler.com/article/552-pushing-work-orders-into-ownerrez

https://help.vrscheduler.com/article/552-pushing-work-orders-into-ownerrez

What about expenses/invoices? I was hoping that functionality was such that billable items could be sent to the expenses for a property directly from VRScheduler?

OwnerRez does not have a concept of work orders, so there is no need for VRS to send them to us.

Bringing this back up because I believe VRScheduler allows you to send information to OR, but I can't figure where I can see that in OR. Does anyone know if you can actually send a 'task' - aka - a work order, to OR from VRScheduler? If so, where do we see it?

Hi everyone. Does anyone know where I can find just a basic vacation rental manager agreement? Thank you in advance.

No, I think it was just a coincidence that I got two bounces from Airbnb (for two separate guests) in a row. Other emails seem to have been going through and getting opened, so false alarm.

Are you still seeing this? We haven't heard of any widespread issues after the email option is turned on correctly.

I have it turned on but starting yesterday, it seems emails are now failing (I'm getting bounces, and my guests are telling me they haven't received the door code email). I need to do some testing to see the extent of the issue, but for now, it appears broken. :(

Signed up for Resort Cleaning in March and has been working great for cleaning - not so much for maintenance work orders. Now looking into VR scheduling but really need a solution that is a 2 way integration so we can push the owner billable work orders as owner expenses on statements.

Hi Lisa, there was a post about this from OwnerRez support. There's a setting on Airbnb under Account - Professional Hosting Tools that you can turn on. It's called "Allow me to email documents to guests".

I am thinking of switching to OwnerRez from another Channel Manager. Has there been any indication by OwnerRez how this will work next month when Airbnb removes the pass through email address and moves all communications to their app only? To be clear, I do not take people off platform but I do use Gmail to send communications to their platform and use my channel manager to send attachments and to automate communication with guests. That seems like it will be impacted and I don’t want to make a complicated move I will regret.

As it happens, this past week's survey asked about this topic. Some channels on there we're considering (or already working on) adding:

https://www.ownerrez.com/blog/what-channel-api-changes-should-we-make

"Google Hotel Search" and "Google Hotel Ads" are the official names. There's a Hotels API but the specs are built for store-front style hotels that are open to the public and have unit inventory. If you're on B.com, you'll already appear there but then the guest will go through B.com to book which nobody wants. Hopefully, we can pursue it in the near future and get something stood up.

We explored a couple channel managers and even got close to integrating with them a couple times. In the end, this was our view:

https://www.ownerrez.com/support/articles/channel-management-third-party-middle-channel-managers

Yes, I really didn't like providing "Hulu + Live TV" as a replacement, because people associate Hulu with a cheap, possibly failing version of Netflix. Would totally have picked a streaming service that was called "Streaming Cable TV" or something that made it seem like it had all the stuff that cable people like.

Glad it works for you.
I found that even paying HK extra will not solve this - They will still not do it but just tell me that they did. That is why I ended up hiring a guy who is not affiliated with housekeepers who also does small handyman type of jobs for me. He goes either regularly to do bulbs/filters/etc or on request to address minor guest complaints etc. It runs me more than you pay per property per month but he also sprays for bugs monthly.