Overview:
Please add functionality to log and/or send alerts when a Schlage smart lock is unlocked during a period when no reservation is active. This feature would help detect unauthorized access, track vendor activity, and flag potential security issues—especially for remote property owners and managers.
Use Cases:
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Unauthorized Entry Between Reservations
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A former guest or vendor uses a code to unlock the door when no stay is scheduled.
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🔐 Currently, OwnerRez doesn’t alert the host unless they manually check logs.
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✅ Ideal outcome: Owner receives a notification or sees a dashboard alert.
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Cleaners or Vendors Forget to Lock Back Up
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A cleaner, inspector, or repair person unlocks the door but forgets to relock it when they leave.
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⚠️ Property remains unsecured for hours (or overnight) with no alert to the host.
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✅ Ideal outcome: Owner gets an alert when door is unlocked outside a reservation window—so they can follow up if relocking is missed.
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Unexpected Entry During Vacancy
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Schlage lock is triggered during a completely vacant period (no scheduled cleaning, no contractor, no stay).
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🤔 Could indicate someone has retained an old code or gained access improperly.
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✅ OwnerRez should flag this activity for investigation.
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Vendor Oversight and Accountability
Suggested Implementation:
Why This Matters:
With so many owners and managers operating remotely, visibility into property access is crucial. This feature would improve property security, vendor accountability, and peace of mind—without relying on video cameras or manual monitoring.
