Feature Requests

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It’s a huge question mark why the breakdown of price per each booked night isn’t native to this app, and why fixing this wasn’t top priority years ago.

Who goes to buy anything else and both seller and buyer get to see only the total and not the breakdown?

Hey is there any update on this feature? I have had a few booking ask to reduce their stay and it ca be impossible to reduce the rate correctly when using dynamic pricing because the rates change daily. 

Agree - I also would like an AI agent that I can train on my portfolio of properties and their owner manuals. It could then answer most common questions.

 

Hey Sloanish,

I take Nathan here to mean that he'd like an AI chat support agent available as an OR user. Sounds like what you're looking for may more closely align with this Feature Request which is already in development at this time:

https://www.ownerrez.com/forums/requests/chatgpt-integration

Preach!  :)

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

I keep getting error alerts that VRBO doesn’t like one of my images in my listing. But it’s an important photo that has a map with distance to key local tourist destinations that I will still want to be displayed on Airbnb and other platforms. I wish there was a way to “turn off” that photo for just VRBK but keep it for the others! 

Q2 2025 release? An update would be great.

There are a number of things we would like to see added to Discounts...

1.  Single use... one the code is used it becomes inactive.  Since there are no "Payment Coupon Codes" we create them as a discount code but have to manually inactivate them

2.  A maximum amount.  Ie give 30% off up to a maximum of $250.

3.  Never allow the "subtotal" to go below x amount per day/booking... ie give a 50% discount but never go below $300 per day (subtotal divided by days)  or just never go below a subtotal of $500.

4. Allow a discount code to remove other surcharges.. ie when the code is uswd remove a community impact fee and a cleaning fee and an insurance fee (we would use this for surcharges that we have currently as non optional).  We manually adjust these surcjarges when owner family visit for example.

 

We would also like to have a Payment Coupon code for things like gift certificates that we issue that would be validated against a table for existence and amount.  Guest would enter the code at payment time and it would look it up and if valid check the available balance and apply the amount to the booking. It would also record the use against the code updating an available balance.

 

Please enable tag reports, agreed need ASAP

Can we add a trigger that allows to be added if there is no review on file. For instance, Airbnb guests have 14 days to post a review. Would appreciate a trigger based off of review status so I can attempt to prompt the guest to review. 

Hi Lianne,

At the top of each Feature Request in the forum, you should see a green button that allows you to upvote that request. Just below the title.

If you've already cast your vote, it'll let you know.

 

Hello to everyone following this thread!

We had previously marked this request as declined because we found a Yale / August integration to be cost prohibitive at the time. In the here and now, we are open to discussing this again internally.

Please share with likeminded users who would be willing to give it an upvote! Our Product team relies heavily on upvotes to prove demand when taking these requests into consideration.

Note that internal discussions in no way mean we are "planning" for this feature yet. But we wanted to open this thread back up for those interested so that it can be discussed again as a potential roadmap item for the future.

I will give this my upvote.  How do I do this?

Hi GSM Properties,

Yes, we do have plans for design updates on Hosted Websites! It'll be a ways out on our roadmap, but we are looking forward to getting that work underway. Hoping to see some new releases there before the end of the year.

Hello to everyone following this thread!

We had previously marked this request as declined because we found a Yale / August integration to be cost prohibitive at the time. In the here and now, we are open to discussing this again internally.

Please share with likeminded users who would be willing to give it an upvote! Our Product team relies heavily on upvotes to prove demand when taking these requests into consideration.

Note that internal discussions in no way mean we are "planning" for this feature yet. But we wanted to open this thread back up for those interested so that it can be discussed again as a potential roadmap item for the future.

We had previously declined this request because, at the time, it seemed rather cost prohibitive. This was back in 2023.

In the here and now, we are open to discussing this internally again. I am re-opening that older request, and will merge yours into it. All unique votes from your request will be moved over to that one as well. You can find that thread here - https://www.ownerrez.com/forums/requests/yale-lock-integration-for-canadians

Please share with likeminded users who would be willing to give it an upvote! Our Product team relies heavily on upvotes to prove demand when taking these requests into consideration.

[Another topic was closed as a duplicate of this topic (Yale/August Lock Integration)]

Property Availability Search widget is limited to 12 properties - is there a way to make that list all that are available within that search?

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Hey Sloanish,

This is a known issue with chrome that has been discussed ad nauseum by web developers: https://stackoverflow.com/questions/15738259/disabling-chrome-autofill

There are various "hacks" that work for a time until a new browser version is released and starts auto filling again. We've implemented some of these hacks in the past but they unfortunately never stick for long.

I would like to see this as well! I have been trying to find a workaround other than what you mentioned. Has there been any updates to this?

Hi Jennifer,

I'm afraid that Vrbo does not support this via API. If they did, we would strongly consider adding this feature. It's just not possible.

You should, however, be able to add a video to your listing directly in Vrbo, and the API should not overwrite that.

https://help.vrbo.com/articles/How-do-I-add-a-video-tour-to-my-listing

We have lots of different documents for different needs.

It would be easy if they could be attached and stored in the OR record.

Example: master of the parking pass in case you need to reprint it: tied to property

Copy of the schlage master coded/qr code when you bought the lock: tied to property

copy of management agreement/w9: tied to an owner

Stripe - our payment processor now accepts Klarna and Affirm Pay and OwnerRez doesn't accept those on our website, we would like to see those accepted. 

If you are using Chrome, this appears to be a Chrome feature. Just right click and delete suggestions. 

Date Picker is covered by suggestions. It renders the picker useless.

There should be some way to turn off that behaviour in certain browsers that makes these suggestions pop up.
This behavior started about four months ago. 
This change would improve usability  

Make this the case with all premium features. I need to duplicate my property but I since it’s a duplicate I don’t need the second hosted website which I’m being charged for anyway. 

When I add a string like this to a quote

John Lemon <johnjohn@gmail.com> 860-377-0080

OR parses it into the correct fields, saving me tons of work.

It does not work in the new InBox

it says   Stuck Loading 

it would be great if you could add this functionality from the quotes to the inbox. 

I would greatly appreciate it if Direct Lock Integration were available for Yale Access (Yale & August Locks). Currently, Hospitable supports this feature along with other key functionalities like AI-assisted chat, which is why we are using two PMS platforms.

Custom fields  would be great! I made my own faq page but not being able to use a few fields made it more cumbersome than it needed to be.