Feature Requests

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Payment Schedules 61 replies

Maxwell W
Jun 5, 2023 12:01 AM
Joined May, 2023 3 posts

I'd like to make another bump and request for better and more flexible payment schedules, specifically with the option to have 3 payments and change the amount taken based on how far out the booking is!  Is there an ETA on this yet?

Integration with Mailchimp 50 replies

BlueMtnCabins
Jun 4, 2023 7:39 PM
Joined Jun, 2016 1172 posts

Hello!
I'd love to see this Mailchimp integration too.

I would like to sync my emails/contacts in my OwnerRez CRM and import into my contacts for Mailchimp for my email newsletters. Obviously I'd exclude any Airbnb-masked emails. Thank you!

by Austin G – Jun 4, 2023 11:06 PM (UTC)

You can already download emails and other fields and import them into MC (omitting Airbnb etc emails). Go to Reports > Email List. 

It already omits Airbnb addresses by default 

 

Then import into MC. 

Integration with Mailchimp 50 replies

Austin G
Jun 4, 2023 7:06 PM
Joined Feb, 2023 14 posts

Hello!
I'd love to see this Mailchimp integration too.

I would like to sync my emails/contacts in my OwnerRez CRM and import into my contacts for Mailchimp for my email newsletters. Obviously I'd exclude any Airbnb-masked emails. Thank you!

Abandoned bucket 3 replies

Adria H
Jun 3, 2023 11:04 PM
OR Team Member Joined Aug, 2022 162 posts

You should be getting notifications of a guest starting the book now process, you'd then know if they did not complete the booking. Is that not working out for you?

Date math/calculations 0 replies

Chuck K
Jun 3, 2023 6:07 PM
Joined Oct, 2019 92 posts

I am finding more and more cases where I wish I could have a calculated-date in a variable. In a few cases a kludge of adjusting to match another calculated-date variable has been "ok" but not ideal.

Would be great to be able to do date math (e.g. 10 days before, 10 days after) as a field.

I understand it would be work, but perhaps a short-term answer would be for you to define a handful of system fields that are calculated dates? 

 

Chuck

Contact form widget 0 replies

HappiTravels
Jun 3, 2023 4:59 PM
Joined Feb, 2021 6 posts

Please make a contact form widget that doesn’t include 

select properties 

number of guests 

It looks like right now I have to rewrite your code to make that happen and I’m not comfortable with that  

Thank you! Michelle 

 

Abandoned bucket 3 replies

HappiTravels
Jun 3, 2023 4:56 PM
Joined Feb, 2021 6 posts

Hello,

It would be nice if when a guests starts a booking process but doesn’t finish that a trigger sends a reminder or asks if needs help booking go out after 1-2 hours. 

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

Alece
Jun 3, 2023 2:56 PM
Joined Jan, 2020 252 posts

Shaun - Are you saying you want embed codes available for property photos and descriptions too? Hopefully we can start getting some up-votes for this feature request to spur that along!

Reports for Discount/Promo codes used 1 reply

Austin G
Jun 3, 2023 12:38 AM
Joined Feb, 2023 14 posts

Agreed! Once I start using more promos, I'll want to see how many times that code was used in a certain time frame.

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

AUSTINTETON
Jun 2, 2023 10:31 PM
Joined Jan, 2022 3 posts

I want photos and descriptions too.

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

Ken T
Jun 2, 2023 10:27 PM
OR Team Member Joined Aug, 2019 1704 posts

Not sure what you're looking for exactly, is this it?

https://www.ownerrez.com/support/articles/squarespace-widgets 

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

AUSTINTETON
Jun 2, 2023 5:01 PM
Joined Jan, 2022 3 posts

Beautiful site, Alece!!  Thanks for the ideas.

by Paul W – Mar 20, 2023 7:07 PM (UTC)

Do you have embed code for SquareSpace available now? 

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

AUSTINTETON
Jun 2, 2023 5:00 PM
Joined Jan, 2022 3 posts

Do you have embed code for SquareSpace? 

SEASONS - Add ability to copy seasons 4 replies

Caleb M
Jun 2, 2023 3:03 PM
OR Team Member Joined Mar, 2022 174 posts

Thank you for the additional information!

I wanted to reach out and add a little more to this discussion, I would also recommend reaching out to PriceLabs and showing your interest for them to integrate with our newer Spot Rates API that supports check in/out restrictions. We've already passed that information a long to them, but it appears that would allow spot rates/PriceLabs to manage this particular situation for you.

Discount Criteria Edit 2 replies

Bri
Jun 2, 2023 1:54 PM
OR Team Member Joined Mar, 2022 421 posts

Hi Brenda,

You can set specific dates within discount Booking Fields criteria:

Another way to go about it would be to create a season that encompasses those dates, then have that discount set to apply only to that season.

Buy now pay later options such and Paypal or other payment option integration solutions 5 replies

Mark & Amanda
Jun 2, 2023 1:46 PM
Joined Aug, 2022 7 posts

We are now losing bookings because we are unable to integrate features such as Affirm.  Is OwnerRez open to relooking at this. Some bookings are upwards of tens of thousands of dollars and clients want more flexible options. 

Ability to log emails in OwnerRez by including a unique BCC email 4 replies

Austin G
Jun 1, 2023 11:15 PM
Joined Feb, 2023 14 posts

That sounds great, thank you Ken!

Ability to log emails in OwnerRez by including a unique BCC email 4 replies

Austin G
Jun 1, 2023 11:14 PM
Joined Feb, 2023 14 posts

That sounds great, thank you Ken!

Dack / Ensoconnect /other? Integration 1 reply

Paul H
Jun 1, 2023 4:27 PM
OR Team Member Joined Oct, 2019 358 posts

DACK is back! DACK is once again an official partner of OwnerRez and you can follow along with our support doc to get connected:

https://www.ownerrez.com/support/articles/DACK

Instead of Legal Agreement, Online Check in 16 replies

Kim P
Jun 1, 2023 9:22 AM
Joined Dec, 2021 8 posts

Actually I'd really like to see both, to see how you've set them up.  I have an agreement with fields etc and am trying to do what it sounds like you've done,   Thanks

 

Tag Automations 29 replies

Caleb M
May 31, 2023 10:24 PM
OR Team Member Joined Mar, 2022 174 posts

At this time, It is still planned though we can't provide any ETA.

Instead of Legal Agreement, Online Check in 16 replies

Kim P
May 31, 2023 8:46 PM
Joined Dec, 2021 8 posts

The agreement if that's possible

Thank you!

SEASONS - Add ability to copy seasons 4 replies

Randy H
May 31, 2023 5:49 PM
Joined Jun, 2019 55 posts

It is also important to understand I am only using seasons as a structure...I do not have prices associated with the seasons.

I am not looking to copy rates, just the season shell.

Randy

Optional Add-On Items 17 replies

Donaven B
May 31, 2023 5:32 PM
Joined Aug, 2022 43 posts

We are leaving money on the table by not having this option... AND the upsells would sure help us justify any OR price increases if it generates revenue not captured today!

Optional Add-On Items 17 replies

Ben
May 31, 2023 5:27 PM
Joined Jan, 2020 46 posts

Yeah also would like to see upselling ability during the RA sign

Instead of Legal Agreement, Online Check in 16 replies

UstlcRentals
May 31, 2023 4:57 PM
Joined Oct, 2021 54 posts

Do you mean the email I send them or the actual agreement? 

SEASONS - Add ability to copy seasons 4 replies

Randy H
May 31, 2023 3:57 PM
Joined Jun, 2019 55 posts

I use PRICELABS so I am exclusively using spot rates.

I am only using SEASONS to

    *enforce minimum day restrictions, 

    *define seasons to correspond with the PL spot rates

 PL on it's own will not enforce SAT to SAT for example, it requires using OR seasons.

So I have 37 properties and while a generic season, JUN-JUL-AUG could be

used to enforce Sat to Sat with 7 night stay for a group of assigned properties

there are always exceptions.

These exceptions are because I set a season for SAT to SAT and I have 20 properties assigned to it.

Then I have many owners who want to block things that do not adhere to Sat to Sat so I created

"exception" seasons.  

So it is very time consuming and if I had the ability to simply copy seasons such as

wp1-jun-jul-aug-sat-7-7 (water pointe 1 jun jul aug sat to sat 7 days a week) to

wp1-unit-100-jun-jul-aug-sat-7-7 it would be a great help

 

 

 

Instead of Legal Agreement, Online Check in 16 replies

Kim P
May 31, 2023 3:47 PM
Joined Dec, 2021 8 posts

I like your idea - do you have a like to see what you have created for your guests to sign? I'd like to do this for our guests.   Thanks!

Optional Add-On Items 17 replies

Donaven B
May 31, 2023 3:41 PM
Joined Aug, 2022 43 posts

Why not be able to include the "Add-Ons" during the RA acceptance process for OTAs.  We are collecting all the contact info there and billing info, we could ask there if they wanted to add extra firewood etc.  Seems like a logical place for it, so we can upsell those add-ons for OTA bookings.

SEASONS - Add ability to copy seasons 4 replies

Caleb M
May 31, 2023 3:03 PM
OR Team Member Joined Mar, 2022 174 posts

Generally seasons are meant to apply across many different properties, while spot rates are designed to be finely tuned for specific properties at exact times.

Can I ask you to elaborate exactly what adjustments you're making that can't be done via spot rates. I see you mentioned owner block dates is it related to those?