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I just went ahead and turned this thread into a Feature Request so it can be voted up, starting with you. :-)
Can you paste into a code block the embed code from Vimeo/etc.?
Yes, it is possible for Hosted Websites, https://www.ownerrez.com/support/articles/video-page.
Is there a way to leave private feedback within the automated review process?
Can you guys add a back button on the screen so we can simply go back one step without having to reopen entire sections?
For example when I am on the bookings calendar view and click into a guests reservation (say 6 months in the future), if I want to go back where I was I have to go to bookings and then scroll forward month by month again until I find that spot. So it takes 7-8 clicks just to get to the details of the next person I wanted to see.
Or in the text message area, same problem, no back button to quickly get to the next message. I have to click crm, then messages then the one I wanted to see next.
I understand that in some cases you can swipe right or left to achieve the back button result. But often times it goes way further back than one step and starts a section over.
Seems like an easy fix that would save a lot of frustration.
You can access that via Properties (from the top menu bar):
+1 for this.
There's a way to import seasonal rates, but I don't see a way to import seasons. Would be a big time saver for those of us that create different seasons every year.
Additionally, it would be GREAT to have the ability to add a set expense to multiple properties at once. For example, add a a/c filter change to a dropdown list in which you can select all properties or deselect some. Manually entering the same expense 100 times is exhausting
WebP a next-gen image format which reduces image sizes. It would be nice if OwnerRez supported it. File sizes are typically smaller and more efficient.
Current blog Masthead images are fairly large in size and only support PNG, JPG, JPEG, GIF, BMP, & ICO formats.
This suggestion was recommended to my site by PageSpeed Insights, which is a tool Google suggests for page performance optimization:
https://pagespeed.web.dev/
Thanks, that will be a good manual workaround for now.
While there is no way (just yet) to automatically log a recurring monthly expense, you can log an expense to an owner or a property -- not just to a booking. Go to PM > Expenses and there you can add an expense that's assigned to an owner or a property.
I DONT SEE RULES IN MY PROPERTIES, HOW DO I GET ACCESS TO THIS FUNCTION?
THX
STAN
OwnerRez: I also have matterport tours that I need to link in my listings. Is there a way to do that?
You may want to give us a customizable tab/field so owners can put links or images to floor plans, external virtual tours, etc.
Hi Ventura, this workaround is addressed above. The user has to scroll through all the pictures to get to this. It's also the wrong aspect ratio in some cases.
Floor plans are a very normal thing for guests to view when determining if a vacation rental meets their needs or not. Guests will often come back to the listing to validate floor plan layout needs and quick, easy access makes it easier for them to book.
3rd party alerts is how I do it too.
I have PNGs of my floorplans and have them in my photo gallery. Would that suffice for your needs?
+1 for floor plans
The option suggested above might work for single property hosted sites, but it's not a good method for those of us with multiple property hosted sites. Please correct me if I'm missing something there.
This could be a simple "Floor Plan" tab on the property page, or even easier - just a way to link to a PDF/Image of the floor plan - but we need a way to do this other than making the user scroll through 30-40 pictures to then view it in the wrong aspect ratio.
Please give us something here.
Hi Stan:
You can use 3rd party alerts, via Properties>Rules for a basic notification. Or you could create a template & trigger, using field codes to populate all the info you want to see. You can include dates, guest names, numbers of guests, pets, listing site source, etc.
As it stands, there isn't really an appropriate place to assign a set ongoing monthly service charge to Owners in the PM module. For example, I have a number of customers who use our linen and stocking service, for which we charge a set $100 a month. Right now if I want that expense recorded in OR, I have to add that expense to a random booking for said owner. I know it may be challenging to move past the data hierarchy of doing everything at the booking unit level, but I think it is worth consideration for the PM subset of your customers.
it would be really nice if when a new booking occurs you could email the owners to
notify the details of the new booking. for now we have to login and view calendars
to figure out if a new booking has happened. it would be a nice new feature to have and
save a lot of wasted time constantly checking site.
thx
stan
I've had nothing but the best of interactions with their support. Sometime last summer when I switched to OR I asked Lynx support if and how they worked with OR, which at that time was an iCal link. When they went live with their API integration with OR (which OR still has not announced officially beyond a comment in this forum), Colin from Lynx reached out and let me know the API integration was live and offered to help walk me through the connection (I was already connected by then). I've had a couple of issues with the API with times being off randomly and they have been very quick to investigate the issue.
What addons did you have for $99/m? Did you have whitelabel and SMS? I pay less than that and only use the basic service with two of my properties having thermostat integration.
For what they charge, they should be!
I found their customer service really condescending, they assumed I had only one property and said:
“We typically work with large property owners/managers. Probably not a great fit for you.”
I wanted to test one property, to check it actually worked with z-wave, as that’s what all my lock use.
They also wanted to charge me $99/month for just one property!
I just added the API integration to my Lynx account. There was a slight issue, as they only grabbed 20 of my 22 reservations, but they quickly corrected it. Their customer service is great!
Can you paste into a code block the embed code from Vimeo/etc.?
Yes, I would love to be included in the beta test! We have 11 properties.
The GVR integration is actively being worked on, daily. It involves a good deal of back and forth with Google, approvals, etc. The speed of the release depends on the speed of the Google approvals of each step. There are personnel dedicated to this project, though we cannot predict the ETA for final release.
As Ken mentioned, we have dozens, if not hundreds, of clients who have asked to participate in the beta. We will reach out to those who are selected, which will be based on various technical reasons so as to thoroughly wring out all aspects of the integration as much as possible. But, because the demand for this feature is so great, rather than doing a large-scale beta, we'll move into wide release as quickly as seems prudent. So, if you have asked to join the beta and aren't invited, please don't take it personally. :-)
Can someone from Owner Rez please provide a status on the Google VR integration? It was a year ago that it began. Can we get a status on how much longer it is expected to take or when we can expect to hear an update? Thanks. Ken
We really want to be part of the Beta if possible.
Would like to be part of the Beta group as well
I’m not sure if I’ve already done this but if not I would love to be added to the test group
