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This is planned, hopefully for sometime this year.
This is planned, but, not for the immediate future.
It would be tremendously helpful to have additional filtering capabilities on the CRM inbox page.
Right now, if I want to see all sms messages that have come through, I have to manually scroll through page by page on the inbox page. Adding additional filtering capabilities would simplify things a lot. Filter examples:
-Message type (i.e. SMS)
-Channel (i.e. Airbnb, VRBO, Booking.com, direct, etc)
-Property
Currently these are the only filter options available on the CRM inbox page:
Please add us to the beta test group for Google Vacation Rentals as well if possible. We're very interested in this and have a Google Business Page which we heard may be removed at some point because Google is pushing all vacation rentals this direction. Thanks.
At the moment we can only set as % the property manager fees.For some owners,especially the ones who use the property 2-3 months or the year we charge a flat monthly fee on top of the % booking fee.
@Ryan H, you are not wrong, Vrbo API connections were quite slow, about a year ago. Luckily, they are now quite quick, a few days, up to a week, or so, is the norm, depending whether you are adding a new property to an existing connection, or creating a new connection.
I found this topic b/c I am looking to do the same thing, but I see this feature request as more of master capability across trying to automate a lot of manual processes. To me, it seems OR is missing the way to automatically tag bookings based on events. My biggest headache right now is every guest (several properties) seems to want to request early check in and late check out, so trying to figure out a way to charge, but need to automate it all.
This would be nice. I was just telling someone on a FB group that the ability to automatically shutoff thermostats when a booking ends (per the OR booking) didn't exist anywhere, as far as I know. Lynx comes close, but I don't think they have the shut off option. SmartThings integration would be excellent. I'd love to be able to shut off the AC and all the TVs automatically.
As someone who left Lodgify about a year ago, you won't regret it! Better support, US based servers and event triggers that happen in your timezone, NOT Lodgify's UTC timezone. Plus I'm paying less for 6 homes than I did for 2 with Lodgify... and no annoying annual contracts. When I moved over, VRBO was running very slow on moving API connections from one PMS to another, so when you're ready to pull that trigger the sooner you get started the better. Plus contact VRBO for their current timeline.
Yes! I am hoping to have this feature too!
There should be a way to organize widgets by name. I was kind of surprised that this was not an option.
We’ve offered a suggestion to add “pending” security deposit transactions to the “Booking Name Crosscheck” report. This would make it very quick to cross check e-signed lease agreements with posted. Security deposits. Right now only processed transactions show up on that report and not pending security deposits. This helps confirm that reservations that come through channel platforms, such as Airbnb and VRBO have direct security deposits, and lease agreements filed.
We get 2-3 spam calls per day on our SMS number. I have the number labeled "OwnerRez Guest" so I know to always answer when it rings, but unfortunately 9/10 times it's just a spam call.
The Wordpress Plugin y'all have created seems to have made it relatively simply for Wordpress users to integrate OR into their WP website for direct bookings. Have y'all considered doing something similar for Squarespace? While Wordpress is generally for the much more technologically advanced, Squarespace is much simpler for the average user to customize their own website. Having a Squarespace Extension similar to the Wordpress Plugin would make an ENORMOUS difference!
Better yet— rather than any type of formal integration with Squarespace, offering embed codes or additional widgets for property description, details, amenities, and photos would solve this need for anyone using any website platform.
I've made great progress building out a Squarespace site, but I can't effectively take it over the finish line without the ability to have embed codes or widgets for those remaining items. Wondering if something along those lines is at all in the works or if I should just give up on that hope altogether?
I’d like to see alarm.com integration for door locks.
currently I create a 4 digit code for my guests and then open alarm.com and then add a new user along with check-in/out date/time, then I set the code to only work on the home alarm and front/back door locks.
this is very similar to PointCentral, although i can login using my alarm.com credentials and see my property to assign in ownerrez it does not work with error
Error generating code: Request has EnterpriseCustomerIds, but selected customer ID 1XX23 is not in an enterprise
even though i can control my home through pointcentral they tell me that the API is different and my vendor (ie OR) needs to create integration in to alarm.com
Any update on this one?
How do we sign up for Google beta testing? Please add us. Thank you!!
Has everyone else seen an uptick in Site Lock-out Notifications recently? Does anyone know if two-factor authentification is in the works? I think it would be a great thing to add to make our sites more secure. Thanks!!
Two-Factor AuthenticationTo complete that action, you must first log in...
Verification is required for _______________________@gmail.com. We haven't verified your login in awhile, so this is a routine check to make sure that you are you.
The verification code has been sent to your email address. Enter it below. This code will expire in 632 seconds.
I absolutely HATE this -- I am not logging in from a new devise. I am at home -- using my own computer -- and had recently closed
the site. And can't have code sent as text to phone without taking steps to do that.
As luck would have it, the number we were assigned for SMS seems to get some spam messages and there is no way to block numbers. Since SMS is a premium feature that we pay extra for it would be nice to see some extra features included like caller ID blocking. Don't get me wrong, I am considering extending my cars warranty, but I'd prefer not to have those messages in OR.
Would you mind sharing your workflow as you use it today? I have been wanting to implement something similar, but have not put all the pieces together yet to get it done.
We are moving in the direction of offering a unified inbox by degrees, but there are many disparate pieces to that so it will evolve over time.
Hi
I am considering moving from Lodgify to OR and one thing i really like about Lodgify is the inbox tool from https://www.lodgify.com/unified-inbox/
All inquiries from customers are pipped in to the booking so i can see all emails to/from the guest so when it comes to processing a guest at my vacation home I can see all conversations in the past that I have had with the guest within their booking summary page and not have to search through my emails or guest notes.
I also have a inbox folder with all messages from all customers with their unified inbox.
I agree 100%. As per the rest of the interface, not being able to have a saved filter is clunky and leads to additional time overhead for account users.
Would love to be in beta test group!
I would like to prevent same day changeover on Saturdays only during summer season is this possible?
I see I can prevent check-in or check-out on Saturday but would like to allow them but just not on the same day. So if there is a booking that has a Saturday check out, then next available check in day would be Sunday. Also if there is a booking with a Saturday Check-in then the latest previous check out would be Friday. Same day change over is fine for the other 6 days.
I'm moving over from another PMS, and OwnerRez is infinitely better, but one thing that I miss is the ribbon / multicalendar view that showed the nightly rate and required length of stay all in one view. I would love this in OR as a display option!
It would be so awesome if OwnerRez allowed same-day bookings but up until a designated time. For example, we would love to allow same-day bookings until 4:00pm (our check-in time). We like to be able to double check our units before guests arrive ~ which we can't do if they book late at night. We don't want to block same-day bookings altogether, but it would be so great to allow them earlier in the day and not late at night.
Another side of that is also when people book at say 2:00am, expecting to get in right away. But since it's a new day, check-in isn't until the afternoon.
Same-day bookings are tricky. It would just be great if there was a way to allow same-day bookings within a designated time frame.
Interesting idea, not sure if we've ever considered it - that never occurred to me as being possible. But, the engineers tell me that the Airbnb API does actually support this, so in theory it should be doable. Let's see how the voting goes.
This is planned, but, I don't have an ETA for it as there are quite a few dependencies.
[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/automatically-record-the-channel-rate-when-booked)]
