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Would like to see a kick-back (commission) for selling cancellation insurance using the one that's connected to OR.
100% need this.... it's just good for business
Hello,
I have two Soundfront vacation homes on Hatteras Island, but there is no prominent amenity for Soundfront. Beachfront is the closest option, but many renters drive hundreds of miles and even from Canada to stay at Soundfront homes in my region. Hatteras Island is the wind sports mecca, and Soundfront homes are *the* most desirable for these guests. If you look at other regional vacation rental management firms, they all allow filtering by Soundfront properties. Can this please be added to "Prominent Amenities" so it is clear to guests they are renting a Soundfront home? There are lakes on Hatteras Island, so Lakefront is not the right filter either. The other prominent amenities would potentially cause them to skip over my Soundfront homes. Thank you!
Good stuff. Hoping this is addressed in the future unified inbox I heard about I think for 2023. I've seen a very cool app from Enso Connect that asks the guest what their preferred communication method is. Maybe consider something similar for each message that goes out, to allow the guest to select how they want to hear from us. OwnerRez's system could only offer the options the host has subscribed to. But, if the host has email, native OTA, and SMS, then the template for that communication medium is automatically updated to be used going forward. Could be multiple as well. I could see guests wanting both email and SMS to be sure they get it for example.
Consider also having a default template that can be assigned to multiple communication mediums, versus having us create new ones for each. Can always allow us to modify what we want for each and have errors/guidance that allows us to avoid doing something wrong with formatting or attachments that aren't proper for one or the other.
Suggest to add a way to adjust the monthly rate like airbnb (manually input monthly rate for each month)
this is essential for monthly service apartment property operator, as we usually rent out month by month.
with the current LOS discount logic, i need to have an excel to input the monthly rate, convert to average nightly rate and then calculate the discount compare to the daily default rate. Then i have to setup discount plan to discount for booking over 30nights. this is not stright forward enough.
not sure is there anyway to make above setting effective as i am new trial member testing the app for company. :)
thank you - i was trying to remember what channel they fed thru and could not
When I pulled it up it feeds directly into Booking.com, because of bad experiences with Booking.com we say booking dot no
— Bluepillow is a search engine that allows you to search from between 10,000,000 accommodations around the world, in countries such as the US. based in the EU, it had very low ratings on trust pilot.
Thank you. I can only find my Google my business listing at one of my cabins. My other cabins don't show up . Interesting.
Google "vacation rentals <city>, <state>"
After the ads you will see a Vacation Rentals section with aa few properties and a map, reposition and zoom map to your place.
My place does not have a Price or a price balloon, but it did have a red dot.
How did you find your property on Google vacation rentals? I cannot find mine.
Good Morning from Panama , Panama
Quick question, Any way of producing a yearly statement for my owners?
Thank you very much
How did you find your property on Google vacation rentals? I cannot find mine.
I see my property is already "listed" on Google Vacation Rentals - by some European company I've never heard of called "bluepillow.com" which, in turn, redirects to my listing on VRBO.
Obviously I would rather google redirect to my direct booking ownerrez powered website rather than VRBO through bluepillow.com.
Will your integration override all the other crap that other companies have been feeding Google?
Yes, in fact I saw traffic between our devs and Google's earlier today. So this is actively in development, as promised.
I would love to see this integration as well. I use Stessa for 18 properties.
Just a suggestion - since ownerrez is a time saver with all the abilities and automation, we rely on the correct information getting to our guests through automation created when guests book. Obviously, this is no fault if OwnwrRez but one thing that lags this process and creates more to-dos for the owner/manager is when we have to resend information due to an incorrect email address being entered. What if OwnerRez made it so guests had to enter their email twice and it had to match, much like most check-out systems. This would drastically decrease the frequent emails typos like “@gmal.con” simple & common mistakes that create more work to correct and resend missed emails that are now missed.
Or perhaps we could go a little further and suggest that the default could be set based on the country of the guest. This is mostly obtainable from the browser.
This post is a little old and I am not sure if the issue has been addressed, but when I change to Australia as the culture, the US still appears as the default at the top of the list in the country selection in Credit Card and other locations. 99% of my guests are Australian and I know many of them have an issue when seeing USA as a default.
To follow up on Ken's post, Zapier Public Beta is available! Here are the Zapier Blog and Forum posts for details:
https://www.ownerrez.com/blog/zapier-integration-public-beta-now-available
Very exciting, Ken!
It's in public beta. Please write in to the Helpdesk to be granted access to it.
Generally, we leave that to our housekeeping and maintenance management integrated partners:
https://www.ownerrez.com/support/articles/housekeeping-service-connections-overview
What is the status of the zapier integration?
Have you guys done the Zapier integration? Seems like this questions had been on the table for a very long time
Would be great to have a "repairs needed" and " Maintenance completed section for each property.
Each property would have a custom field definition called : Repairs needed another one called Maintenance completed.
When a repair need was noted by staff or guest it would be entered in the custom field definition.
A report coud then be generated for all repairs needed for that property. The results would be entered into the Maintenance completed filed.
This could be an additional charge to users.
Would fit nicely under Property Management PM
Thanks
Jim
Ditto Thanks!
Thanks Paul! Looking for an update on this one. Sounds promising when released!
Ah, i figured is something like that. I really want that feature too.
Here's my scenario (this happens quite often to me): guest asks me for early check-in, and they send the question,m most of the time, day before the check-in date. My normal check-in time is 4:00 PM and the guest wants to check in at 1:00 PM (example). I have a trigger set for 4:00 PM that sends the guest the access codes. initially, this trigger was set for morning on the day of check-in until a guest got in early without telling me and our housekeeper walk in on them, so I change the trigger for 4:00 PM
IF we are able to do early check-in, at the moment, I have to manually go and trigger sending of codes at the right time. what I would love is to be able to change the trigger time, for a specific booking.
Does this sound similar to what you want? not talking about you wanting to send the access codes, more like wanting to change a schedule trigger time for a specific booking.
The other scenario, which is probably closer to want you want, is to create a message without using triggers that is one-off to be sent to a guest on a specific booking and for you to have the ability to specify when (date and time) the message is sent
Hi! No I’m not talking about triggers. I use those. I’m talking about queuing up an email to go out tomorrow at a certain time. So more of an ad hoc basis. I want to send one guest a message at 10am tomorrow. For example.
If you have this set as a requirement, it's required prior to signing the rental agreement, as with any other of the required custom fields.
https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance
Well, you can assign different cancellation policies to different properties, so, I suppose you could set up the property twice in OwnerRez with different cancellation policies for each; the summer blocked off in one and the winter in the other. Seems a bit clunky, and it would cost a bit extra, but I can't think of any reason why it wouldn't work.
