Feature Requests

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Hey Alece! If you go to a booking, go to the Reviews tab and click the "Request from Guest" button, you'll see what the guest review experience looks like.

There is a Public Review box at the top, and then at the bottom of the guest form there is a Private Feedback box to collect that private feedback as well.

I want guests to feel free to share any constructive criticism they may have, but would obviously want them to feel encouraged/know they can do so privately rather than including it in their public review (as they can on certain platforms). Would love to see a "Private Feedback" section included in the OwnerRez review process itself.

We've got a pending update to support "shift + click" on those checkbox lists. That should be released in the next week or so. We've also got longer term plans to add "select all" and "clear" options to that interface, but I don't have an ETA for that.

We don't allow excluding seasons because it encourages some dangerous patterns for rate calculation. We may revisit this decision in the future, but no plans to change it at this time.

A filter to select rates by portions of a season name would allow selection and display of seasons for specific years, properties etc.

For instance, our seasons are named 2021 Fall, 2022 Fall etc. Allowing filter to select for 2021 would very helpful.
We also have some unique properties with season that do not fall into the regular pattern. We prefix these for instance with acronyms such as OBC for Ocean Bay Club. Filtering on these would only display seasons for that complex.

Currently you can select all properties or select properties.
In our case we have 30 properties and if we want to select 25 of the 30 we have to click 25 times for each season.

By adding "only" or "everything but" options this would make process easier.

Pretty please? Just because I discount my friends and family doesn't mean my cleaner does!

Thanks!

Any update on this???

yes we have some owners that question us with how much we increases the rates and when...It becomes hard to track the history of when we did that!

I wouldn't anticipate this new feature in the new future. Maybe next year.

Hi Ken,

Is there any progress on this feature? Although guest replies are saved to a Google account that I have dedicated to rentals, I would prefer to all correspondence stored within OwnerRez.

I've seen a few queries about this (going back to 2013), can't find an actual feature request..

I need bcc (and cc as well) for email templates. Use case: when I send a door code to a guest, I also want to send the door code to my managers who will be setting the code to make sure we're all on the same page. The door code email is a triggered template... but can't automatically send to management team without duplicating the same trigger and duplicating the template, not optimal.

When you Create an Owner Statement you have three default Standard Views (Owner Amounts, Owner Revenue, and Full Amounts). Each of these give you a “Booking” Tab which provides both the Booking # and the Guest Name in a hyperlink.

When you create a custom Statement View you can do either the Guest Name column, or the Booking # column, but there is not an option to have them both in one column with a link (like in the Standard View).

Please add this option to Custom Owner Statement View

We released this feature in June, and blogged about it here:

https://www.ownerrez.com/blog/last-4-of-phone-for-door-code-autocreate-listing-sites-cleaning-fees-on-statements-charge-snapshots-delayed-code-generation

Could we please have a description field on this screen that is linked to each file? The filename doesn't always indicate what the file may be about.

This is the #1 most needed and desired feature for me!! I really need a way to allow guests to complete the booking process while holding the dates.

I think you're looking for this?

https://www.ownerrez.com/support/articles/discount-codes

I see the status states that this feature has been released. But I'm not finding the directions on how to do this. Please point me in the correct direction or list it here.

Looks like you have a javascript error on your page that may be affecting general layout:

Uncaught ReferenceError: google is not defined
at infobox.js?ver=1.1.9:127

If fixing that doesn't solve the issue, send in a ticket with more details to help@ownerreservations.com and we'll have a look.

Hello Chris

my is no working on small screens

https://www.cblacostarentals.com

you can get back to me: arturo_traslosheros@coldwellbanker.com.mx

thanks

Under "Bookings" with "Month" view, it would be great to be able to block and unblock dates directly on "Month View" without needing to change pages. There is a feature right now with the wand that pops up when you highlight dates (and creates a pop up) but that redirects you to another screen once you confirm

It'd make blocking dates 10x easier if you could confirm everything on the pop up and then move to the next dates to block (or unblock)

Another big vote for Zapier.

Yes - go to Settings > Legal Agreements. Click the little pencil icon to the left of the agreement you want, and select Download Example PDF.

That will give a generic agreement showing the field codes, but without data populated. You can see an agreement with fields populated by selecting Preview, but that's real guest data that may not be appropriate to share. If you choose to do this though, there's a Download PDF button on the Preview screen.

I have to present the agreement form for Ascent payment system in order to setup an account. I entered it into ownerrez but can't find the way to download / save it so I can send it.
Is there a way to print it / export to pdf? I'd love to use an example with the fields set from the booking so they could confirm it shows the dates etc.
Thank you!

You can use it to integrate two separate apps together. For example, you could sell gift cards through a plug-in and have a zap that triggers when a new gift card is created, then create a discount code in ownerrez.

It's a great way to extend the features of ownerrez without ownerrez having to do all the work.

Should be higher on their priority list because of this.

These tax reports both list the "Total Amount" for all invoices in the period. But for a tax report, we don't need the "Total Amount." We need the"Total Amount" MINUS the tax. In other words, we need both the "Total Taxable Amount," and the "Tax Collected."

This would allow us to verify both the taxable amount as well as the tax collected against the Quickbooks report.

Thanks!

tel: is really the supported one: https://css-tricks.com/the-current-state-of-telephone-links/

sms: is supported by a few browsers but tel: is supported everywhere, and long tapping on it should give the option to sms instead of call.

I see that tel: is an available option, but I'd love to be able to utilize sms: as well!

Have y'all been able to add this feature yet?

I second this request! I want to be able to go to one spot for each of my properties!

Valerie, Thanks for the additional feedback and examples. Unfortunately, there is not a field code that will pull in a table of the fees from the Transactions tab. It's a good idea though. One of the reasons we don't have more field codes for multi-record things like that is styling. A table or bullet list has to include it's own layout and styling inherently which make sit hard for users to use within their own message templates.