Feature Requests

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I've had nothing but the best of interactions with their support.  Sometime last summer when I switched to OR I asked Lynx support if and how they worked with OR, which at that time was an iCal link.  When they went live with their API integration with OR (which OR still has not announced officially beyond a comment in this forum), Colin from Lynx reached out and let me know the API integration was live and offered to help walk me through the connection (I was already connected by then).  I've had a couple of issues with the API with times being off randomly and they have been very quick to investigate the issue.

What addons did you have for $99/m?  Did you have whitelabel and SMS?  I pay less than that and only use the basic service with two of my properties having thermostat integration.

For what they charge, they should be!

I found their customer service really condescending, they assumed I had only one property and said:

“We typically work with large property owners/managers.  Probably not a great fit for you.”

I wanted to test one property, to check it actually worked with z-wave, as that’s what all my lock use. 

They also wanted to charge me $99/month for just one property!

I just added the API integration to my Lynx account. There was a slight issue, as they only grabbed 20 of my 22 reservations, but they quickly corrected it. Their customer service is great! 

Can you paste into a code block the embed code from Vimeo/etc.?

Yes, I would love to be included in the beta test! We have 11 properties.

The GVR integration is actively being worked on, daily. It involves a good deal of back and forth with Google, approvals, etc. The speed of the release depends on the speed of the Google approvals of each step. There are personnel dedicated to this project, though we cannot predict the ETA for final release.

As Ken mentioned,  we have dozens, if not hundreds, of clients who have asked to participate in the beta.  We will reach out to those who are selected, which will be based on various technical reasons so as to thoroughly wring out all aspects of the integration as much as possible.  But, because the demand for this feature is so great, rather than doing a large-scale beta, we'll move into wide release as quickly as seems prudent.  So, if you have asked to join the beta and aren't invited, please don't take it personally.  :-)

1. Yes, we would love to be in the Beta

Can someone from Owner Rez please provide a status on the Google VR integration? It was a year ago that it began. Can we get a status on how much longer it is expected to take or when we can expect to hear an update? Thanks. Ken

We really want to be part of the Beta if possible. 

Would like to be part of the Beta group as well

I’m not sure if I’ve already done this but if not I would love to be added to the test group 

Yes. I would like to test, I have 10 properties to work with.

I thought Voting 👍 was enough, but just in case I would love to join the Beta

We would like to join the beta:) although it seems it is already going on. Thanks 

Count me in 

We’d love to be part of the Beta!

We manage multiple properties and receive informational email from HOA's, Property Management Companies, Owners, etc. that

we currently try to keep track of in GMAIL FOLDERS

It would benefit us tremendously if we could attach documents at the property level.  

I would like to join the Beta testing. I see to be a Product Manager and conducted integration and UAT testing. Would love to help from the user side. 

Also, I would like to see my Google reviews on my existing Google businesses for my vacation rentals to carry over. 

We are now working with Google Vacation Rentals to integrate with them.  If you are interested in potentially joining our beta test group, please upvote this if you haven't already.

Would love to help test

Please. Lol. I've been trying to figure it out myself with no luck. 

Thanks

This request seems to be the same as this one:

Trigger to send follow up to unbooked quoted inquiries

https://www.ownerrez.com/forums/requests/trigger-to-send-follow-up-to-unbooked-quoted-inquiries

And I just made a related, but not identical feature request:

Abandoned Booking Tracking/Recovery/Response

https://www.ownerrez.com/forums/requests/abandoned-booking-trackingrecoveryresponse

I just made another feature request which is related but not exactly the same feature, but maybe should be incorporated into one feature. What do you think?

https://www.ownerrez.com/forums/requests/abandoned-booking-trackingrecoveryresponse#71185

I have no way of knowing if a potential guest has come onto my website to book and then abandoned the booking, and it could be for one or more of several reasons. So I find it essential to be able to track when this happens and have that booking retained and/or recovered and have a message triggered that could encourage them to complete the booking or whatever else I want to communicate with the potential guest.

For instance, I was trying to place an order for an item on a product website, and I was having technical difficulty with that, and so I had no option but to abandon the cart. The next morning I got an email from the site with a link to continue my order, and I was able to do so without the technical issue. I also got a phone call from the site owner and I explained the issue to them, and they were thankful to know about it.

This request is related to another request recent, "Trigger to send follow up to unbooked quoted inquiries," but not exactly the same, (https://www.ownerrez.com/forums/requests/trigger-to-send-follow-up-to-unbooked-quoted-inquiries) and maybe should be part of the same feature?

Ken was partially correct, we have similar stuff planned, but nothing that quite tackles what you're looking for. I'd recommend turning this into a FR at this time.

Thank you for the quick response :) 

Alas, no - and as with all such things, I think you'll see rolling releases of additional functionality added to the ribbon calendar bit by bit.

yay!! Do we have a ETA on that?

Yes, there will be a v2 of the new ribbon calendar adding many more features, and I do see displaying tags on that list.

This would be SUPER helpful for current owner stays. That will be a larger limitation for me!! But we will just have to make a work around that we don't miss them!!

Hello,

I would love the function to be able to send text messages to a group of bookings at a time. Thank you

Sarah Nichols

Stripe supports electronic checks

Not through OR.