Feature Requests

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So what exactly is your question or concern here? Sorry if I just didn't understand. The price and fees battle is a struggle for every host. Figuring out the best way to appeal to the customer and make your profit off it is something you have to test out on your own for each property. I took 1 months cleaning fees total for the 1 property and divided it by 30 days and that's how much I raised my nightly rate, to remove the fee. 

I would like to be able to set different check-in and check-out times for Direct booking vs OTA.

Hi!

Not sure if this is a feature already or not but I can't find it or figure it out.  Is it possible to overlay Booking Summary reports with Occupancy reports?  

If there isn't I think that would be a useful metric to monitor/provide.  Perhaps there are others that would be useful, as well.  Maybe Pivots or something.

Thanks!

I would also love an update on this feature! This is such a bummer for me. I co-manage and co-own properties with different people and don't want them to be able to access all financial data for all my properties, but just the ones that they also manage/own.

For marketing purposes, it would be AMAZING if we could track bookings based on a discount/promo code used, particularly in a certain time frame. Getting an alert for when a discount code is used would be great too! 

I am requesting we be able to configure different API rate adjustments per property. 

There is not, so, I've moved this over to Feature Requests for the community to vote on.

Hello,

Is there a way to show fewer than the default 10 reviews per page in the single property reviews widget?  I did not see anything in the documentation.  Being able to limit it to 5 would be nice for my page layout.

Thanks,

Ryan

So why doesn't OR go to them as an OR portfolio rather than a bunch of individuals?  The channel managers like booking pal or rentals united are integrated with Google and they have small clients just as much as OR would.  With OR as the channel manager managing the integration it should be no different than the other channel managers and Google could get thousands of properties with an OR integration

More information available here:

https://www.ownerrez.com/forums/requests/google-vacation-rentals-connectivity-partner

Any update on if this is a feature that will be considered in the near future? Would love to get our property and google business page integrated with google search / reservations.

Agreed.  I used to use Superhog, but that is a horrible name for an insurance company.  I'd get quite a few questions about them.  Something coming from Stripe would be much better.

It would be very helpful if the FILTER on the SEASONS screen included the ability to search with a portion of the SEASON NAME.  For example "Summer", "sat", etc.

It would also be nice if the date range were imbedded into the season name.

Thanks for the heads up. Would be great to see Stripe and others as tight integration with one of them looks more legitimate to a guest. 

Please keep us updated. 

It would be very convenient if the RATE SCREEN when using SEASONS would allow you the option to select and view only the reasons associated with the property you are viewing.

For instance if I have 40 seasons and Shady Rest Acres uses 5 of these, if I display Shady Rest Acres on the SEASONAL RATES tab I see all 40 seasons.

While I do have the option of clicking the ones I want or do not want it would be great if there was an option to SHOW ONLY SEASONS LINKED TO PROPERTY

Please add this option! It would be very helpful to have this as a feature. 

Thanks! 

I am currently using the option under pricing preferences to have cleaning and booking fees merged together to show as one line item instead of two. What I really want to do is to have that wrapped into the nightly rate across all platforms so that it doesn't look like there are any additional fees other than tax and whatever the channel charges for guests to book on their platform.  I realize this would make our nightly rate higher than others, but to be able to advertise 'no cleaning/booking fee' would be a good tradeoff in my opinion especially with all of the push back hosts on Airbnb are seeing about cleaning fees. We are seeing some of this even though the only thing guests are asked to do is take out the trash and turn on the dishwasher. 

I would like to see an option for a different cancellation policy for stays of 28 days or more. If someone books a property for a month and then cancels at least 30 days prior to arrival (per our policy) they get all of their money back but the property has been tied up and lost potential bookings. I want my policy to remain as is for shorter stays but would like to see stricter options for longer stays. 

How do you add a mandatory custom field to your booking widget? Found your response and it sounds exactly like what I'm trying to do.

At present there is not - but, it could (mostly) be done.  We'd need to rewrite our Add-On Services functionality, which is something that needs doing anyway, but, no current ETA.

I'm moving this over to the Feature Request forum so we can gauge interest on this function.  You'll want to vote it up yourself.

I'm curious about this as well. 

What about implementing the ability for an owner to link to an outside payment processor during checkout? I mean, it's not ideal but plenty of companies use 3rd party processors and you "leave the page" to process a payment via PayPal, etc. While OR wouldn't be able to track the payment, you could at least notify the owner that Guest A clicked to pay via Venmo or via eCheck. Plus the guest would actually be re-directed to the payment portal rather than just be given a list of instructions in a box they have to follow.

As you may already know, we're adding the ability to use different text description field contents for different channels.  Different assignment of photos isn't part of this specific effort, but is planned for down the road.

Yes, they are owner expenses that are facilitated by (and then reimbursed to) the PM. Which is why it's helpful to have the categories that are already assigned to those expenses be visible on the PM statement exports as well. Thank you for keeping this Feature Request around for (hopefully!) future development within the PM module. 

Hi Alece,

You are correct. Statement views are for Owner Statements.

However, all expenses in OwnerRez are Owner Expenses. There is not (yet) the concept of a PM expense, hence, we have not exposed expense columns in the same manner on PM statements.

We'll keep this Feature Request around, as we have lots of stuff planned for the PM module in the coming roadmap.

Hey Rex! That's where I started (emailing the support team). Caleb replied that it wasn't possible and said I should propose it as a feature request! (Also, to my knowledge, Statement Views are only for Owner Statements. There isn't an equivalent for PM Statements... that I've found anyway!)

Paul W's points made earlier in this thread still apply, so, I wouldn't see this coming in the near term.

Hi Alece,

This should be already available, based on the configurations within your Settings > Statement Views. If you need assistance, please write an email to help@ownerreservations.com and we will be glad to help with getting this set up.

It would be nice to have an update.  I do a separate invoice through Quickbooks right now in order to be able to accept eChecks ONLY for my direct bookings.  Quickbooks has this great feature that you can easily turn on/off CCs or eCheck.  I choose to only allow eCheck payments for all my direct bookings.  1% or max $10 vs. $210 for CC processing?  Saves me thousands and limits chargebacks.  Please provide where you might be with adding this feature.  Should we take another vote?