Feature Requests

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Collect Photo ID Option in Rental Agreement 198 replies

Donna M
Dec 28, 2021 6:02 PM
Member for 8 years 45 posts

At the risk of hijacking the thread... If the contract is not initialed I resend to have it completed prior to completion of booking- which is stated in my home's description and requirements. Of course- The bottom line is the bottom line signature.  By having those very specific clauses initialed there will be NO saying " I didn't know!"

Collect Photo ID Option in Rental Agreement 198 replies

Donna M
Dec 28, 2021 6:02 PM
Member for 8 years 45 posts

At the risk of hijacking the thread... If the contract is not initialed I resend to have it completed prior to completion of booking- which is stated in my home's description and requirements. Of course- The bottom line is the bottom line signature.  By having those very specific clauses initialed there will be NO saying " I didn't know!"

Collect Photo ID Option in Rental Agreement 198 replies

Sloanish
Dec 28, 2021 5:45 PM
Member for 7 years 162 posts

I am not a fan of initials. If, for some reason, they don't initial one of the clauses does that create an issue if you have to enforce that clause?

You are just asking for trouble with initials everywhere. IMHO

Add eRentalLock format xxx-xxx-xxxx (3-3-4) 0 replies

John H
Dec 28, 2021 4:04 PM
Member for 4 years 1 post

I love the eRentalLock integration with OwnerRez, but would like to see a 3-3-4 formatting option for eRentalLock's 10 digit codes.  3-3-4 format is very familiar to US 10 digit phone numbers.

Collect Photo ID Option in Rental Agreement 198 replies

Donna M
Dec 28, 2021 3:29 PM
Member for 8 years 45 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

by Anne – Dec 28, 2021 4:45 PM (UTC)

Thanks for this- Jotform may be an easier way to go.

I may consider including a request of photo IDs within my contract which is sent under separate cover via Docusign because it asks for initials at various clauses (another wish item for many of us).

 

Currently I use Touchstay (https://touchstay.com/ -an available API). In my Guidebook I include a Google Doc Registration form (which requires a gmail account) that asks guests to present photo IDs, as well as all other guest names and license plate info.

Optional Surcharges on Booking Channels 5 replies

Glenn Moore
Dec 28, 2021 2:47 PM
Member for 13 years 80 posts

I am not sure if this has been discussed previously (I could not find it in the search) and I am suspecting that the answer is NO.   But is there any way to get optional surcharges to be available for booking though channels?  Case in point:  I have an optional pool heating surcharge.  If the renters select it, then it adds $15/night to the overall rate and I then know to activate the heating for them.   Most of my bookings come through AirBnB and some through VRBO and a small few through direct.   Is there anyway when someone books through AirBnB that they can see the pool heating option and check it?  Or is this a limitation of the channel manager and/or of the booking sites?

Tx.

Glenn

Collect Photo ID Option in Rental Agreement 198 replies

Scott J
Dec 28, 2021 2:21 PM
Member for 6 years 239 posts

I would also like to see this.

-------------------------------

Add this and
Also, consider adding an address verification API.
Groups like Melissa provide this.
I went through my rental this year and 14 had bad addresses uploaded by guests.
Tremendous potential for fraud here.

by Sloanish – Dec 15, 2021 8:25 PM (UTC)

 

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 1:59 PM
Member for 6 years 15 posts

I use a template that asks all new bookings, regardless of where from, to sign my rental agreement and provide this information. After the RA is signed it sends a link to the signed agreement to the guest and I tweaked to included the link to the Jotform so I can get the guest’s identification.

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
Dec 28, 2021 1:53 PM
Member for 5 years 7 posts

I am hoping to get someone

to be very specific about JotForm

....and to share a step by step process on how to integrate this JotForm request within 

a standard Agreement that is sent out by OR automatically to every booking, 

.....or use it another way through OR.

Such as: ( step by step ) 

1. Go to JotForm.com and sign up for free account

2. Go To Templates on left 

3. Go to file upload form

4.  etc etc

5. Copy link and add / insert into legal agreement form 

^^^ if the above is correct / just an example ****

I am better with "steps" than general instructions.

Thanks again

 

Collect Photo ID Option in Rental Agreement 198 replies

Sloanish
Dec 28, 2021 1:51 PM
Member for 7 years 162 posts

Thank you Solterra Beach V

FYI I ran a test on the system using your link. Thanks for showing us the way.

What situation creates the need for this?

What is the overall policy:

  • ID for everyone?
  • Just for certain properties?
  • Just when bookings are done within 30 days?

I would love to see a 1,2,3.. flow of how to use this.

More than that, it would be great if OR could roll this in 

Collect Photo ID Option in Rental Agreement 198 replies

Carla S
Dec 28, 2021 1:34 PM
Member for 5 years 3 posts

Following..

Collect Photo ID Option in Rental Agreement 198 replies

Renee R
Dec 28, 2021 1:00 PM
Member for 6 years 1 post

I am new to this conversation so forgive me if its been answered. How do I find jot form and connect it to OR?

I am not very savvy with this 

Renee R

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:33 PM
Member for 4 years 7 posts

Yes, I'm using the free version but was using the paid version for all of my rental agreements prior to signing up for OR.

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 12:32 PM
Member for 6 years 15 posts

Jotform is free to use for this basic form.

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:31 PM
Member for 4 years 7 posts

GeorgyGirl,

Jotform is surprisingly easy and user friendly to use.  On the Publish tab, there is a shareable link that you can add to your rental agreement and emails.

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
Dec 28, 2021 12:30 PM
Member for 5 years 7 posts

that is wonderful thanks for sharing more details.

Is this the free JotForm ...or do you need to pay for this?

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 12:27 PM
Member for 6 years 15 posts

I send this

 

Hi {CFIRST},

Thank you for signing our renter agreement for your stay at {PDISPNAME}.

IMPORTANT! If you have not already done so, a copy of a valid photo ID is required for this booking and for Solterra Resort registration.

Please follow this link (https://form.jotform.com/212595222258052) to provide photo identification for the “lead guest” who signed the rental agreement. If you previously submitted your photo ID, then please disregard.

We’ve archived this agreement, embedded with your digital signature, for future reference.

Attached to this email is a copy of your records.  You can view or download the agreement at any time by clicking on the following link:

Signed renter agreement for {PDISPNAME}.pdf

-{MYFIRST}

 

Collect Photo ID Option in Rental Agreement 198 replies

Aunger Vacation
Dec 28, 2021 12:25 PM
Member for 4 years 57 posts

Question and thank you so much for sharing, what sort of email or request are you saying to guests to ask them to complete it. All the platforms and security companies tell every one to be super careful about links to websites etc. 

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 12:21 PM
Member for 6 years 15 posts

I have also been using Jotform, but I like the idea of adding to the OR profile. Thanks

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
Dec 28, 2021 12:21 PM
Member for 5 years 7 posts

This is super duper nice of you to share.

Since I am very tech limited....

would you please be very specific

and share a step by step process on how to integrate this JotForm request within 

a standard Agreement that is sent out by OR automatically to every booking, 

.....or another way through OR.

Such as: ( step by step ) 

1. Go to JotForm.com and sign up for free account

2. Go To Templates on left 

3. Go to file upload form

4.  etc etc

5. Copy link and add / insert into legal agreement form 

^^^ if the above is correct / just an example ****

 

THANKS A BUNCH !!!

 

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:14 PM
Member for 4 years 7 posts

You bet!  Teamwork makes the dream work!

Collect Photo ID Option in Rental Agreement 198 replies

Aunger Vacation
Dec 28, 2021 12:11 PM
Member for 4 years 57 posts

Thanks for sharing really love the community of OwnerRez

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:07 PM
Member for 4 years 7 posts

Victoria,

I've been downloading them out of Jotform (delete them from there afterwards), and upload the files to the Files section of that booking, then delete the files from my computer.  Hope this makes sense.  It's not perfect but the best solution that I've been able to come up with for now.

Collect Photo ID Option in Rental Agreement 198 replies

Victoria H
Dec 28, 2021 12:02 PM
Member for 5 years 5 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

by Anne – Dec 28, 2021 4:46 PM (UTC)

So Anne are you in possession of the IDs? I'm trying to avoid being in possession of someone's ID which is why I'm trying this stripe out.

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:02 PM
Member for 4 years 7 posts

Here's the link to my form, https://form.jotform.com/212223102923036.  I have it linked in my rental agreement and booking confirmation emails.

Collect Photo ID Option in Rental Agreement 198 replies

Victoria H
Dec 28, 2021 12:01 PM
Member for 5 years 5 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

by Anne – Dec 28, 2021 4:46 PM (UTC)

So Anne are you in possession of the IDs? I'm trying to avoid being in possession of someone's ID which is why I'm trying this stripe out.

Collect Photo ID Option in Rental Agreement 198 replies

Aunger Vacation
Dec 28, 2021 11:55 AM
Member for 4 years 57 posts

Would it be possible to share an example of how you did this? 

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 11:45 AM
Member for 4 years 7 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

Google Free - Listing API Connection 19 replies

Aunger Vacation
Dec 27, 2021 10:41 PM
Member for 4 years 57 posts

See many others getting integrated to google, etc. Facebook, Google, Tiktok are the daily search engines for life when I have a private ad (now not allowed) I got enquiries and bookings. So google 100% works and I hear from guests I also "google to see if your also else were and not just on Airbnb" 

Ribbon Enhancements... 29 replies

Evelyn E
Dec 27, 2021 6:49 PM
Member for 7 years 12 posts

Could we please make a New Year commitment to fix the month-end calendar ribbon handling?

It's probably the most annoying feature about Owner Rez. 

I appreciate it's a big job because there are calendars everywhere but it does feel like the fix never makes it into the current sprint,  or whatever the terminology is these days for development.
Thank you.

Richard

We have been asking for this for a long time. At least two years. I hope it comes soon because it is so absolutely aggravating.