Feature Requests

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Please write in to the Helpdesk with specific screenshots and URLs showing the difference, so we can investigate.

I am so surprised that this is not a feature.  At the very least, I need to figure out how to have the availability widget next to the book now widget so a back-and-forth clicking is avoided.

Can we make sure that the new feature can take priority over the data that comes from Pricelabs so we can manage it in OR?

I have read through the topic and I think an integration is a good idea but I don't think Yunumi (sp) is the solution. I recommend that OR check out jetsam.com

See the thread below where the CEO is termporarily providing free service to Smarththings users that have been left in the cold by their lock management software provider -- there are a couple of OR users on the thread. they are very much focused on providing integration with both z-wave and wifi locks so members can mix and match and update as needed

https://community.smartthings.com/t/seam-temporary-solution-for-managing-lock-guest-codes-jan-2023/257569/36

Thanks,

Manel

Yes, it is on the roadmap for 2023! We're doing some other large PM expenses work first to make way for recurring ones. There is already a request thread for it though, so closing this one.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/reoccuring-expenses)]

Is there the possiblity of making this something that could be done in OwnerRez?  I know that there is a work around by importing from Excel...just putting in my requests! These are nitpicky things - we love OR. Thanks!  Lisa

Thank you!  Will this mark the statement as sent?  Probably not - I'll probably have to do that manually?  Thank you!  

There's a hack for doing this (to email a statement to more than one email address) by creating a custom Email Template of type Owner Statement and then putting multiple email addresses in the template itself.  So in addition to (or instead of) the field code that's there, add specific email addresses of your owners separated by commas.  That will work.  Then make sure to assign that email template to the owner in question.  Be aware that the new template is now hard-coded to specific email addresses, so don't use it for any other owners.

We're pleased to announce that our Zapier integration is now in public beta: https://zapier.com/apps/ownerrez/integrations 

If you missed your invitation before you can get started today. Happy Zapping!

Hey OR Team! Would love it if we could put more than one email address in the owner record and email statements to more than one email address - even if this was a manual option that would work great too! 

At present, the best solution would be to reply in Vrbo's own messaging system using their own tools.  Once integration with Vrbo's internal messaging system is available, there will be more options, including potentially automated ones.

Currently discount codes can be reused over and over on every reservation by guests and there is no way to limit them. It would be great to have the ability to offer something like "get 10% off your first stay," rather than giving out a discount code that can be used endlessly. 

The Location Description and Other Activities fields currently go to Vrbo...

Chris, the Location Description field is not pushing out to any of my Vrbo listings. Not from the Default Descriptions tab or even if I override that with a Vrbo tab. What can I do to get that information to populate in my Vrbo listings? 

Currently when you make a PREVIEW owner statement you cannot save as a draft. The choice is either to CREATE or CANCEL. We need to have the option to SAVE the preview as a DRAFT so we can collaborate with our bookkeeper prior to hitting that final CREATE button. Currently, the only way for my bookkeeper or anyone else to look at a "DRAFT" is to CREATE the statement. But then you can't make any changes to it. You are forced to DELETE and start over again. 

Hello,

You can re-send an email now? I can't see how to do that... please advise. 

Thanks,

Kara

Yep, I checked it out yesterday and realized it was all taken care of!!!

Cheers Ken!

Looks like you got that taken care of!

1. One question on the auto responder approach described above… how does this work if the VRBO customer sends a message on the VRBO platform, but does not fill out the information for an inquiry?  Just asks for availability and pricing in vrbo messaging platform.  The information is not transferred to the Ownerrez API, so the auto responder would not be triggered to reply.  Is there a work around for that situation?

Would be great to have a filter in the REVIEWS are for reviews that need, or at least do not have, a response.

Maybe even something that wasn't a filter (you tend to lose filters after clicking on an item in the resulting list) - like a 3rd tab maybe?

Not necessarily. If the original code does not allow color selection, it may not be possible without rebuilding the entire platform.

I commented on this 2-1/2 years ago and I still think about it every time I look at the booking calendar but Ken says programatically it's not possible but I think anything can  be programmed...!

Agree with previous poster... ability to set listing site calendar color would be very helpful... AT THE VERY LEAST AS INTERIM FIX PLEASE CHANGE THE 'MY SITE" COLOR TO BE DIFFERENT FROM AIRBNB.

Suggestion to have blocked dates in different color also would be EXTREMELY helpful for a quick visual view of property patterns.... not sure if blocked dates show up now

[DELETED]

 Bumping this. Badly needed. 

Hello, I would very much like to see this feature as I sent an email to guest last weekend and now see he didn't open it.   I would like to resend it (will do a copy and paste) and just to be sure, will send it via Airbnb as well as his own email.

I would like to verify the email address on the server.  Please give me your instructions and I can get this done.

Thanks

Suzy

Awesome! I would just appreciate it being part of the system - would be so helpful! And having a universal provider makes sense! 

Hey Lisa, thanks for reaching out and requesting this - this is the correct place to do that!  I wanted to mention that we have discussed (internally) adding an owner payout feature but are leaning towards using a general ACH/e-check provider instead of built-in ones from Lynnbrook or other specific payment processors.  The reason is because we have thousands of PMs that need the payout feature and many don't use Lynnbrook.  In order to create a ACH payout that works for all PMs, it would need to be something that all PMs could use.  But perhaps we could build a way where you could pick your ACH provider?  Thanks for the thoughts.

I know OwnerRez is always working behind the scenes to make things better for us users.  I'd like to request that OwnerRez consider adding the payout feature through Lynnbrook so that owners could be paid directly from the system!  Love OwnerRez - this would just be such a great benefit!  

This is exactly what I've been trying to setup for a while. Thanks for the detailed breakdown!