Feature Requests

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That is what I'm hoping is going to happen. I upvoted, so I hope I will be added to the beta test list

Did we have to comment also?  I did not see that as part of the instructions.   I thought the instructions were strictly to upvote it as we did that immediately when it was posted.  

Same here :(

Hey guys thanks for the nudge. It's definitely time for a quick update...  We hit some snags over the holidays with testing this and had to put it back into dev for more work.  We are actively working on it, and it is at the top of our development efforts right now.  I do not have a firm ETA on it, but we do hope to have the upgrade button out for you in a few weeks.  We are sweating it hard on this side!  😥  There's a lot that's changing under the covers with PM on this one.

I upvoted as well. I am not sure if I made it before they shut down any more volunteers. I would be interested in Beta testing Hopper when that is ready as well. 

Same here, I was one of the first to upvote this, so I hope I’ve been included, as I didn’t know you had to comment too! 👍 

Integration with Google Vacation rentals is currently in progress.  More information available here:

https://www.ownerrez.com/forums/requests/google-vacation-rentals-connectivity-partner

Hey Shawn, thanks for that workaround (Ken was unaware). Strange that the rate calendar would need to be visible in order for the cancellation policy to be. Would love to see those items separated out as individual options to select!

Hi Alece - the cancellation policy does appear on the hosted site if your rate (seasons) calendar is visible. Looks like you all have that hidden. We can look at breaking the cancellation policy out at some point to show somewhere, even if the rate calendar is hidden.

-Shawn

Our lists of these options are based on what is offered by the major listing channels.  It wouldn't do much good for us to add a new one that isn't used anywhere else.

Unfortunately, at present the Autoresponders don't work for Airbnb / with Airbnb internal messaging.  This is planned for the future.

We see a lot of questions like this in tne FB Unofficial Support group. With bookings down a bit, hosts are looking for new ways to add value and make a little extra on upsells. 

3rd party stores are not attractive to me, though I can see where they have a place for some. I prefer to get it all integrated into the booking process where an extar $20-$100 loks small compared to the whole booking.

I would feel more inclined to offer bike rentals, gift baskets, grocery services, cakes, flowers, and celebratory items, etc.

Bring it on!!

Chuck

We utilize the Hosted Website option for our direct booking site. Frustratingly the cancellation policy does not pull in along with all other property-specific details, amenities, etc. and I was told by OR support that its not possible to have it visible on the property pages of the site. I could manually copy/paste my current policies into a custom page, listing the properties each one applies to -- however this is a clunky way for guests to access this information AND it would not auto-update when my policy changes. I'd love to see it added in to the details and data pulled into the individual property pages on hosted websites. 

Now it seems that NOT being listed with pricing on a Google map is a distinct DISADVANTAGE. I would upvote this feature request. It is required to compete in the 2023 market today.

Add me when you are connecting, we can be part of your beta test.

Please may I be added to the list too, really appreciated.

Did you know that Denver is the smallest city in the country with 5 major professional sports teams - Denver Broncos football, Denver Nuggets basketball, Colorado Rockies baseball, Colorado Avalanche hockey and Colorado Rapids soccer?   

Well, I was setting up my hosted website and it is dissappointing to see that you do not have "sports Venue" as a type.  Can OwnerRez put an "other Venue" Option or "Attraction Venue" or heck even call it, "Event Venue" or "Social Venue" but currently I have no way of listing these key places for those visiting Denver. 

You put alot in terms of transportation, but how about giving us, "Attraction" or just "Other" :(. 

WAIT, I just realized, it doesn't even show up on the actual website, :(

SO WHAT TO VOTE FOR:

1. Include Nearby Places & Activities on the Hosted Website
2. Allow for more "Type" Options or create an "OTHER" option to cover things like sports venues and others not covered under the current options.

Thanks!  :)

I've had this setup for a while now but with no priority set and having it go for all listing sites and my template had the header & footer on.  I have yet to see it go out to any of my ABB or VRBO inquiries.

I've changed the trigger settings to be in line with your settings and deactivated the footer on the template as well as set it to send me a copy.  Will see if that works.

I’ve been trying to figure this out so I can send autoresponses on Airbnb inquiries overnight while I sleep, but I don’t see an option to choose my own email template when I go to set it up (see photo). Do I just edit the ‘send answer with quote to guest’ template and use that? But I shouldn’t be emailing them a quote at this point, I should be directing them to book on Airbnb. There is a system template that instructs guests to book on the channel, but it won’t show up as an option for me to choose in my autoresponder. 

How did you get your AVAILGEN message to show up as a template option in your autoresponder? It could just be me, but I find system messages extremely confusing. 

This has been an ongoing request. We need to have this report STAT. I know many of us would love this and are hoping to have some light shed on this very topic. Any updates from ORZ?

If OwnerRez can work with Seam.co then all of our lock problems are solved.

This is actively being looked into along with Yonomi.

Hey Jason, we are actually looking into this and have had conversations with the Seam team.

Couple questions for you if you have a sec...

1) What was the cost per door/listing for you to use RBOY apps? We know they are shutting down and I'm wondering what pricing model you were used to over there.

2) What is Seam charging you directly with what you are directly with them right now?

3) You mentioned Samsung. I assume you are referring to the ST hub and not actual door locks. What locks do you have?

There are costs to supporting some of these things, but they vary based on direct vs. SDK. We would likely have to charge something, and are reviewing all the options. The goal is to bring the major brands (Schlage, August, Yale) directly into OwnerRez as direct integration, if it's possible to do that easily and cheaply. We'd like to relieve the cost pressure for users while supporting a better integration, not adding to the burden.

I think that guests would use a review widget in the link group under each individual property where there is currently "photos", "details", and "inquire".  I think it would help get more bookings to have "reviews" there also so the potential guests do not have to navigate back to the top of the page. I think it should show on mobile devices and laptops/computers. 

If OwnerRez can work with Seam.co then all of our lock problems are solved.

Check out http://seam.co ..  they are  an API company that has pre-drafted API's for almost all lock vendors.

This would help us integrate Samsung, and dozen of other locks.

OwnerRez would just attach to their pre-configured API's using a standard format, and Seam does everything in the background.

With RBOY locks going out of business I built some of my own access via the dashboard into Seam, but would prefer it to be fully integrated with OwnerRez.

This is the technology vendor that Hospitable and EnsoConnect are also using.

I am not affiliated with them, however they just saved the day for our RBOY integration when Samsung shut them down.

I too would like to know when this feature is being implemented. We signed up in Oct after speaking with a Sales Rep that said it was in the works. However they could not give a date of when the feature would be available.  I believe in the New Owner Rez Pricing Blog you shared the roadmap for 2023 and said that unified box would be coming later in 2023.  Are we talking Q2, Q3 or Q4.

In the meantime if we want to be able to keep all conversations in OwnerRez for archival purposes, what type of workarounds are available. Would we just use the notes field in the booking section to track replies?

Dee Word

Checking in for an update on this...we're now into 2023.  Just joined OR a few weeks ago and had incorrectly assumed there would be a unified inbox.  Surprise surprise!  It seems like every other possible PMS out there offers a unified inbox as that's such a basic feature, I didn't even think to check for that as a feature cause it seemed so obvious to me (especially coming from Hospitable, where they're all about the messaging). 

Any update from OR?

We would also like to be included. Thank you! This could be a game changer in our area. 

Count me in as a beta tester 

Make a payment link in stripe and it has an affirm payment option