Feature Requests

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Dynamic Length of Stay Pricing 36 replies

Andrew W
Aug 24, 2022 6:31 PM
Member for 4 years 1 post

Hello! I'm a relatively new user and just noticed that a feature I previously used in PriceLabs is no longer available and it looks like it is related to OR.

 

I'd like to be able to set it so that my minimum length of stay is 1 night, but for one night stays, my price is double what it would normally be.  Is this possible in OR?

Google Vacation Rentals Connectivity Partner 326 replies

BlueMtnCabins
Aug 24, 2022 1:04 PM
Member for 9 years 1198 posts

GVR may be free initially to get people on board but after they monopolize the market like they inevitably do with other things, they will start charging. Mark my words. 

Google Vacation Rentals Connectivity Partner 326 replies

Ventura County V
Aug 24, 2022 11:59 AM
Member for 4 years 122 posts

this is what owner rez said to me: "when Google Vacation Rentals is ready for primetime, yes we will of course integrate with them.  However, they are brand new to the market, and whenever google sees an opportunity to make money they throw their hat into the ring.  Generally it seems they'll  get bored and those ventures never come to full fruition.  Hopefully GoogleVacation Rentals will be different, but only time will tell..." and then he discussed the fee difference with another channel partner that posts listings to GVR charging 5% of bookings, versus the fee-friendly model owner rez is.

Great point.  Orkut and Google Plus come to mind

Google Vacation Rentals Connectivity Partner 326 replies

Chris Lilly
Aug 24, 2022 2:30 AM
Member for 4 years 5 posts

One Consideration: The other channel managers charge a lot more in fees that Owner Rez does. We had a client who wanted GVR for their house, and when I queried owner  rez and the significant difference in fees was pointed out, I stopped asking.

Yes, you're right about that.

I'm sure I'm not alone in loving OwnerRez and everyone I've had interactions with who works there.

Just not understanding what's going on with this one particular issue.

by Scott J – Aug 23, 2022 9:18 PM (UTC)

this is what owner rez said to me: "when Google Vacation Rentals is ready for primetime, yes we will of course integrate with them.  However, they are brand new to the market, and whenever google sees an opportunity to make money they throw their hat into the ring.  Generally it seems they'll  get bored and those ventures never come to full fruition.  Hopefully GoogleVacation Rentals will be different, but only time will tell..." and then he discussed the fee difference with another channel partner that posts listings to GVR charging 5% of bookings, versus the fee-friendly model owner rez is.

Google Vacation Rentals Connectivity Partner 326 replies

Ben
Aug 23, 2022 5:28 PM
Member for 6 years 46 posts

I don’t think beds24 does?

Google Vacation Rentals Connectivity Partner 326 replies

Ventura County V
Aug 23, 2022 5:24 PM
Member for 4 years 122 posts

Agreed on the fees.  Left Lodgify because of them and everything being UTC based and support being in Spain (and I'm in Los Angeles).

Google Vacation Rentals Connectivity Partner 326 replies

Scott J
Aug 23, 2022 5:18 PM
Member for 7 years 246 posts

One Consideration: The other channel managers charge a lot more in fees that Owner Rez does. We had a client who wanted GVR for their house, and when I queried owner  rez and the significant difference in fees was pointed out, I stopped asking.

Yes, you're right about that.

I'm sure I'm not alone in loving OwnerRez and everyone I've had interactions with who works there.

Just not understanding what's going on with this one particular issue.

Google Vacation Rentals Connectivity Partner 326 replies

Chris Lilly
Aug 23, 2022 4:59 PM
Member for 4 years 5 posts

One Consideration: The other channel managers charge a lot more in fees that Owner Rez does. We had a client who wanted GVR for their house, and when I queried owner  rez and the significant difference in fees was pointed out, I stopped asking.

Tag Automations 29 replies

BLB Estates LLC
Aug 23, 2022 4:58 PM
Member for 3 years 6 posts

Any word on this happening? It'd be nice to have a tag automatically added like, no card on file, then automatically removed once the tag condition is satisfied.

Collect Photo ID Option in Rental Agreement 198 replies

Ginny M
Aug 23, 2022 2:35 PM
Member for 5 years 13 posts

Thank you, but OwnerRez personnel are only human, and a single request in this thread for an update gets easily lost amidst a whole series of discussions on third party products.

There are other forums on OR where the third party discussions can continue and allow this thread to remain for what's its meant for. Please.

by Scott J – May 8, 2022 8:47 PM (UTC)

Agreed. Kindly of course 😊

Collect Photo ID Option in Rental Agreement 198 replies

Ginny M
Aug 23, 2022 2:33 PM
Member for 5 years 13 posts

Great news about the update for ID collection!

Meanwhile, @House of Arcade- I use Jotform to collect added information. It is set up as a registration form that collects not only a photo of the IDs (can be jpeg or pdf) , but also added emails and names of of other guests, number of dogs and their names, any identification information and their preferred welcome beverage- wine/soda.

Guest Names and emails are added as custom field definitions and they receive a welcome letter, a copy of our Touchstay Guidebook and post stay an invite to review as well.  The letter also includes an invite to join our mail list "Inner Circle" for future stays at discount when booked directly.

I keep the info through the full duration of their reservation, including the return of deposit held. 


by Donna M – Aug 23, 2022 6:08 PM (UTC)

Yes many use 3rd party options. Lots of us simply interested in updates on OR integration of this feature and like to receive updates on this in particular. 

Collect Photo ID Option in Rental Agreement 198 replies

Ginny M
Aug 23, 2022 2:10 PM
Member for 5 years 13 posts

Any day now...

by Ken T – Aug 23, 2022 5:47 PM (UTC)

Hallelujah 🙌 thank you! Within the year?

Collect Photo ID Option in Rental Agreement 198 replies

Donna M
Aug 23, 2022 2:08 PM
Member for 8 years 47 posts

Great news about the update for ID collection!

Meanwhile, @House of Arcade- I use Jotform to collect added information. It is set up as a registration form that collects not only a photo of the IDs (can be jpeg or pdf) , but also added emails and names of of other guests, number of dogs and their names, any identification information and their preferred welcome beverage- wine/soda.

Guest Names and emails are added as custom field definitions and they receive a welcome letter, a copy of our Touchstay Guidebook and post stay an invite to review as well.  The letter also includes an invite to join our mail list "Inner Circle" for future stays at discount when booked directly.

I keep the info through the full duration of their reservation, including the return of deposit held. 


Collect Photo ID Option in Rental Agreement 198 replies

Arrive and Thriv
Aug 23, 2022 2:04 PM
Member for 5 years 45 posts
  • Fantastic news!  Can’t wait to see the update!

Collect Photo ID Option in Rental Agreement 198 replies

MyShortTermHome
Aug 23, 2022 1:59 PM
Member for 6 years 16 posts

Hey great news - looking forward to it.

Collect Photo ID Option in Rental Agreement 198 replies

Shay G
Aug 23, 2022 1:54 PM
Member for 6 years 14 posts

Thank you Ken!!

Collect Photo ID Option in Rental Agreement 198 replies

Ken T
Aug 23, 2022 1:47 PM
OR Alum Member for 6 years 1704 posts

Any day now...

Collect Photo ID Option in Rental Agreement 198 replies

Ginny M
Aug 23, 2022 1:45 PM
Member for 5 years 13 posts

This is great! Where are we now in this process since May 2022?

Collect Photo ID Option in Rental Agreement 198 replies

House of Games
Aug 23, 2022 1:37 PM
Member for 4 years 3 posts

How do you add the PDF to templates for signed agreements?

Allow using custom fields in channel rules 8 replies

Brian K
Aug 23, 2022 11:13 AM
Member for 4 years 3 posts

I just set up a second property, but those AirBNB Additional Rules are still hiding from me.  I cant edit them on Airbnb (likely because I am API connected) and I cannot find anywhere in OR where to edit them.

It's a problem because the verbiage makes references to my 1st property, but now these are showing in the Additional Rules on AirBNB for the second property.

by Brian K – Apr 29, 2022 12:54 PM (UTC)

I did end up finding this. It's in a very convoluted place. Go to: Settings > API Integrations > Airbnb > Change.

 

Allow using custom fields in channel rules 8 replies

Brian K
Aug 23, 2022 11:03 AM
Member for 4 years 3 posts

Please, note that I am coincidentally a different Brian K, but also having this same issue. I am attempting to update the "Additional rules" section on Airbnb, but cannot find where to do this on OwnerRez. I am also connected with API, so cannot manually update them on Airbnb. Where can I find this? Thanks!

SMS Bounce Trigger 2 replies

Shawn H
Aug 23, 2022 10:55 AM
OR Team Member Member for 4 years 311 posts

Hello! Interesting concept, but as a general observation, it could create an infinite loop. If SMS is bouncing in general, and someone has a trigger based on bounces, it might continue bouncing if they keep sending SMS messages on the bounce trigger.

Google Vacation Rentals Connectivity Partner 326 replies

Ventura County V
Aug 23, 2022 2:08 AM
Member for 4 years 122 posts

Does Google charge us a commission for each booking?  When I looked into them way back when I don't think they did.  That makes me wonder, what is in it for Google?  Nothing they give for "free" comes without a price tag.  Your emails, calendars, photos, drive, contacts, notes, search history, etc. are all mined for useful data they can sell to advertisers.  They track you across the web courtesy of their free analytics platform, selling that information as well.

No, they want something.  Hopefully, OR is not bound by an NDA/mNDA and can give us some more insight, but from Ken's responses, I'm assuming it's a very strong (m)NDA.

Google Vacation Rentals Connectivity Partner 326 replies

BlueMtnCabins
Aug 22, 2022 9:45 PM
Member for 9 years 1198 posts

This has been answered. https://www.ownerrez.com/forums/requests/google-vacation-rentals-connectivity-partner#68129

Markup Travel Insurance 2 replies

Rex C
Aug 22, 2022 9:45 PM
OR Team Member Member for 4 years 84 posts

Travel Insurance is sold and billed separately through RentalGuardian directly. OwnerRez has no control over the pricing or handling of the funds for that separate transaction.

Google Vacation Rentals Connectivity Partner 326 replies

Allison C
Aug 22, 2022 9:22 PM
Member for 7 years 7 posts

Has anyone looked into these for the sole purpose of GVR integration and not fully abandoning OR? I would pay a minimum subscription just to have it as you pointed out- it is definitely affecting bottom lines for direct bookings.  

Google Vacation Rentals Connectivity Partner 326 replies

Scott J
Aug 22, 2022 9:21 PM
Member for 7 years 246 posts

Why is OwnerRez needing to have ongoing discussions with Google about this over a period of several months while other inferior channel managers have long ago gotten their host customers connected with Google Vacation Rentals?

How much talking about this is necessary over all this time, and why have the other channel managers been able to connect without all the talking?

Google Vacation Rentals Connectivity Partner 326 replies

BLB Estates LLC
Aug 22, 2022 9:17 PM
Member for 3 years 6 posts

Not quite sure how this is not complete yet. GVR will be a major source of income for many, just as their flight program took off. It'd be best to get your clients into GVR as fast as possible to help us grow our income streams further. Google seems to provide a pretty comprehensive integration manual. Any ETA from the OR Team? 

 

 

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If you're already working with a connectivity partner that's not listed above, encourage them to follow the steps outlined in this guide. If you'd like to become a connectivity partner with Google, or if you think direct integration is the right path for you, follow the same steps to get started.

Markup Travel Insurance 2 replies

BLB Estates LLC
Aug 22, 2022 9:09 PM
Member for 3 years 6 posts

It would be awesome if we had a way to markup your travel insurance charged to guests. If there was a setting that allowed us to mark up the travel insurance and collect the difference that would be one more way for us to make a bit of money as hosts. Maybe the options to mark it up by percentages up to 10% or something similar.

"How did you hear about us field" 9 replies

BlueMtnCabins
Aug 22, 2022 1:27 PM
Member for 9 years 1198 posts

Right. I meant bookings that make it all the way to completion. The original post was hoping to also capture for inquiries/quotes generated -- this doesn't allow for that, but it does capture the helpful detail for those who complete making a booking. :) 

by Alece – Aug 22, 2022 5:25 PM (UTC)

Correct!