Michael E

OwnerRez Team Member
Member for 2 years
82 posts
Topic

General Help and Questions » New guest portal and Charge Automation

Hi James, Nothing functionally should be different when guests use the My Stay page.  It is simply a much-needed update and re-design of the pages that made up the destination of the {BUFIXUP} fi…

(Posted Jul 17, 2026 1:12 PM)

General Help and Questions » Crafted Stays + Google Vacation Rentals

Hi Eric, Unfortunately, when integrating Google Vacation Rentals with OwnerRez, your two options are an OwnerRez hosted website or the OwnerRez global landing page (for those without hosted websi…

(Posted Jul 17, 2026 12:56 PM)

General Help and Questions » Airbnb Cancellation poilicy

Hi James,   I see that you heard about Airbnb's upcoming changes concerning Super Strict cancellation policies. They announced by email only to those who currently have one of these policies.…

(Posted Jul 17, 2026 12:03 PM)

Feature Requests » Read-Only Messaging Access via Personal Access Token (No OAuth Required)

Hi Ryan, A partnership agreement - or any other hoops - are no longer required for individual users as long as they meet these requirements * ✅ You only need Messaging API access for your own…

(Posted Jul 3, 2026 4:16 PM)

Feature Requests » Stand alone payout feature

Hi MaryBeth, Owner Statements work best when there is a 'positive' amount to send to an owner. The best (only?) way to 'record' a reimbursement would be to create a 'negative' expense in PM > Expense…

(Posted Jul 3, 2026 4:07 PM)

Feature Requests » Booking.com do not allow infants on top of max occupancy

This is an excellent request, and a challenge to provide.  For all other major listing sites, 'infant applicability' is a yes or no. BDC does not offer that. Instead, we have to provide a number that…

(Posted May 28, 2026 1:41 PM)

Feature Requests » Booking.com free wifi api integration

Hi Alison,  I would say this is a valid request, except that I can no longer find internet or wifi anywhere in the BDC amenities. Maybe I am blind, but I went through the lists in the Extranet multip…

(Posted May 28, 2026 1:29 PM)

General Help and Questions » ID request and security

For the short version, you can tell them this: Photo IDs and other uploads are protected by SSL encryption in transit, strict access controls, isolated storage, secure data centers, and a no-shar…

(Posted May 28, 2026 11:43 AM)

Feature Requests » Custom fields for each listing site

Hi, Thanks for using the Feature Request Forum. My comment would be, "Give us more explanation of what you mean, with examples", because my initial response would be that Custom Fields can already be…

(Posted Apr 24, 2026 12:34 PM)

Feature Requests » Quickbooks Integration - Mapping Deposits & Fees to separate bank/expense accounts

Hi Jory, With a quick scan through the feature request forum, I don't see this specific request.  However, I can tell you that as a QuickBooks user myself, there is one on our internal staff vers…

(Posted Apr 23, 2026 11:34 AM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

Hi Jory. I also have one QuickBooks expense account for all channel and transaction fees. Like anything that might be difficult to break down (phone bill?), I consider it overhead. For taxes, I have …

(Posted Apr 17, 2026 3:15 PM)

Feature Requests » Quick Expense Button

I like this idea.  Not sure I would put it with the create booking 'cluster', but it is good to have easy access to the most used features. Is this one of them? When I do manual expenses, it is at th…

(Posted Apr 2, 2026 5:31 PM)

Feature Requests » Add a dropdown/radio button field type to guest-facing Custom Field Definitions

Hi Chelsea.  I like this idea, I'd vote for it.  Also, I know there is work ongoing on a new 'Guest Portal' that could ultimately become the best place for this type of interaction. No ETA available …

(Posted Apr 2, 2026 5:24 PM)

Blog » Integration With HelloHost

Hi Cedric, I'll let Rezzy summarize the features of each for you! HelloHost vs. Rezzy AI — Key Differences🤖 Rezzy AI (Built into OwnerRez) Rezzy AI is OwnerRez's own native AI assistant,…

(Posted Apr 2, 2026 5:15 PM)

Feature Requests » Allow Re-Sending Messages Directly from Communication History

Hi Alece, this sounds like a good idea. I'd vote for it.  If you know anyone else who you think would value this function, get them to add their voice and vote.

(Posted Apr 2, 2026 5:10 PM)

Feature Requests » Daily Checklist Defaults

Hi Randy, Thanks for adding your perspective to this recently added report option. Hopefully, we can hear from other users to see their preferences Know other OwnerRez users who would also be…

(Posted Apr 2, 2026 3:46 PM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

HI Jory,  You are right. By definition, a bank deposit goes to a bank account, not a 'channel'. There is definitely a value to the idea of mapping properties to different bank accounts, or the eq…

(Posted Mar 26, 2026 9:03 AM)

Feature Requests » Add a “Tasks” Button Directly Inside Each Reservation

Hi Patricia,  As of the release on 2/18/2026 of the remodeled Bookings > Overview page, Tasks are now on that page!   https://uc.orez.io/w/files/0125f806b202439faa2949b71ac919ae

(Posted Feb 18, 2026 2:46 PM)

Feature Requests » Payment Quote Form - Missing Important Info

An update on the features requested.  Last week, an update was released to show the payment schedule on the Quote sidebar.   https://uc.orez.io/w/files/d3539c999bc64eb2bc171b84b86a85da

(Posted Feb 18, 2026 2:29 PM)

Feature Requests » Limit Staff access to financials

That is correct.  There is no 'Staff' access setting to exclude financial information.  Only 'Portal' users have restrictions to booking financial info. A Limited Staff Account in OwnerRez provid…

(Posted Feb 18, 2026 2:19 PM)