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Facebook
By Amilo Demendonca, Homeowner, 2 properties
– written on
Facebook
I’ve worked with several major property management platforms, including Lodgify, Hospitable, Guesty for Hosts, Hostfully, and Guesty Pro. After extensive experience with these systems, I can confidently say that OwnerRez stands out as the best fit for my business. OwnerRez offers a high level of customization, allowing me to tailor workflows and automation to my specific operational needs. The direct booking website functionality is exceptional and has contributed to a noticeable increase in bookings. While there is a learning curve, once you understand the system, it becomes highly efficient and straightforward to use. Overall, OwnerRez has significantly improved both my booking volume and operational control. Thank you, OwnerRez.
5.0 stars
Capterra
By Allison Anton, Homeowner, 1 property
– written on
Capterra
Customer service responds in record time and makes the learning process manageable.
The customer support is truly the best! I receive answers to my questions in minutes to a couple hours. Can't ask for more.
It takes time to learn how to utilize the platform optimally. There is no continuous chat option within the platform if a guest makes a direct booking.
5.0 stars
Trustpilot
By Allison Anton, Homeowner, 1 property
– written on
Trustpilot
5.0 stars
Trustpilot
By Kristie Jane, Homeowner, 1 property
– written on
Trustpilot
5.0 stars
Trustpilot
By Hillary Gibson, Homeowner, 3 properties
– written on
Trustpilot
I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The process for guests to book online is easy and secure. While I needed some help with the initial tech set up, once it's up and running it is easy to use, and if I have a question then the US based OR team is quick to help. Access to property damage protection & travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb. OwnerRez has a great team of dedicated folks ready to help, whether you have one rental, or dozens. It pays for itself as I add a nominal up-charge to the property damage policies which covers the monthly cost of both OR and hosting my direct booking websites.