5.0 stars
By Laura Nobles, Homeowner, 3 properties
– written on
Trustpilot
5.0 stars
By Roanne, Homeowner, 1 property
– written on
Trustpilot
5.0 stars
By Roanne Mayer, Homeowner, 1 property
– written on
Capterra
Excellent. I have used other property management platforms and they pale in comparison to Owner Rez.
The customer service when there is a question or issue I cannot resolve on my own. Their response time is fast and instructions to resolve an issue are easy to follow.
While OwnerRez provides videos and a "Help" section to their dashboard, sometimes it's difficult to find solutions to an issue on my own.
5.0 stars
By Jen Meier, Homeowner, 1 property
– written on
Trustpilot
Ownerrez has really stepped their support. Since they only offer email support (hopefully phone support someday), timely responses are important. I have been impressed with the folks there, namely Katie and Cam. Both provide thorough answers in the forms of videos that are easy to follow so I can make whatever amendments I need to make on my end, and they also send me to links on their site that offer additional support in the area I need help. I haven't ever been left in a lurch and they have answered all of my questions. Great stuff. I look forward to seeing how OR continues to evolve!
5.0 stars
By Ryan Bender, Homeowner, 1 property
– written on
Trustpilot