5.0 stars
Junko N.
- Homeowner
- Mountolive Studi
- 2 properties
-
Source:
Capterra
- June 20, 2024
By Junko N., Homeowner, 2 properties
– written on
Capterra
excellent costomer services
Pros
very quick customer services always answer my questions very personal
Cons
none I am delighted I joined OwnerRez highly recommend
5.0 stars
Kristina W.
- Homeowner
- Smoky Mountain Views, LLC
- 10 properties
-
Source:
Capterra
- June 5, 2024
By Kristina W., Homeowner, 10 properties
– written on
Capterra
Don't know what we'd do without OwnerRez!
Thankful to have OwnerRez for our short term rental business. Worth every penny- especially for their Pro-Connect service.
Pros
Dependability, Ease of use, Customer Service.
Cons
A bit of a learning curve, but overall worth it!
5.0 stars
Will G.
- Property Manager
- 300 properties
-
Source:
Capterra
- May 23, 2024
By Will G., Property Manager, 300 properties
– written on
Capterra
Stop thinking about it and switch!!!
Every step of the way has been great. Yes, there is some work on the front end, but that depends on how fully you want to get into all that OR can do for you. We feel the work has been well worth it and continue to expand on how heavily we lean on OR to do the work for us! We are fans!!
Reasons for Switching to OwnerRez: Couldn't find a product to select to match what we had. We used a custom built software for nearly 20 years. We saw a need to keep up with the times or become obsolete. OR was the perfect choice to stay current.
Pros
OR has thought of everything!! We represent about 300 properties and the amount of time OR has saved us, or freed up for us to spend on more meaningful work is unbelievable. We are so much better at our job and can offer our hosts so much more than ever before. If there is an issue, emailing the Help Desk is so easy, they respond in a very reasonable time and keep you up to date if the answer takes some time to dig into. OR never disappoints.
Cons
Honestly, we cannot think of anything to put in this category.
5.0 stars
John P.
- Homeowner
- The Tellico Plains Inn
- 15 properties
-
Source:
Capterra
- May 20, 2024
By John P., Homeowner, 15 properties
– written on
Capterra
OwnerRez Saved My Sanity
Life saving, life altering, and a greater ROI for me!
Pros
It absolutely integrated my entire vacation rental process. It is truly life changing. OwnerRez handles all my direct bookings, my booking.com bookings, my Airbnb bookings, collects all the payments, and does all of the communications (and can even auto update the door codes).
Cons
It was a time consuming setup process, but it was well worth every minute spent. (In fairness, as a rookie user i created 7 listings at once.)