5.0 stars
By Cody M., Homeowner, 8 properties
– written on
Capterra
Very pleased so far and quickly finding it a must have for managing our short term rentals, multiple channels, and allowing us to also use it for general bookings for our event venue attached to our short term rentals as well.
I love all the information and customer support that has helped me effectively implement and launch seem-lessly
Using multiple channels it can be a bit overwhelming at times to make sure everything is connected properly, and will be nice when all messaging can occur within Owner Rez
Recommended
By Cody Moyer, Homeowner, 8 properties
– written on
Facebook
5.0 stars
By Lacey J, Homeowner, 2 properties
– written on
G2
I love that it is American based, which means they offer support on my time clock and I'm not left waiting 2 days for a reply... that then needs another 2 days or more of back and forth emails before any resolution actually starts taking place.
I have a better support channel which is extremely important. I have a much better looking website that has brought in way more direct bookings due to its SEO built in to it. Im saving almost half the money it cost with my previous company. I'm saving time due to its ease of use!
I'm not really sure if there is anything I don't like about it. I've tried ALL the other PM & CM companies that I could find. I searched regularly for new ones, always trying them out for the trial period. A even paid for and used a couple of them for a few months. But wasn't happy. Then I found OwnerRez!
5.0 stars
By Bernard C., Property Manager, 27 properties
– written on
GetApp
It is the alternative that best fitted my requirements
1. Speed - It is lightning-fast to use and makes a huge difference in your visitors' engagement and stickiness when a search feature is integrated on a page. 2. The way it integrates Wordpress websites is ideal for my needs and is unmatched by its competitors who have not at all thought things this way. 3. They thought about everything. It is difficult to find a requirement that is not feasible. 4. It's fairly simple, easy and logical to use. 5. Not last and certainly not least - the documentation is extensive and support service is unmatched. Basically you get a positive reply or clear explanation on any issue within a couple of hours and by the people who design it, not a call centre in some exotic place.
1. It is not GDPR compliant 2. Its checkout process is near to a disaster (but it works perfectly on a technical standpoint). The processing seems to perfectly fit the American market so extended customisation of the process is really a must. 3. International / language is ¾ way done. 4. White label is not available (except if going the API way). 5. There is not proper channel manager feature but the alternative proposed works perfectly.
Speed, WP integration, Complete, Simple, Support
Reliability, Total dependency on a single 3rd-party technology, ideal website design
Not GDPR compliant, the checkout process, the channel bridge, lack of international capabilities