5.0 stars
By Jon S., Property Manager, 12 properties
– written on
Capterra
The support is worth the product price alone. Any issues that I have experienced using this system have been few but the support staff is literally just an email away. No waiting on hold for hours to get somebody who doesn't care and works in a call center. These are real people who work with the software everyday.
It's pretty easy to set up and very intuitive. I didn't know anything about Property Management going into this but the OwnerRez Software makes everything so easy.
The reporting/statement system isn't very robust but it gets the job done.
5.0 stars
By Trevor E., Homeowner, 1 property
– written on
Capterra
Great Management Software
Cross integration of channels to manage everything from one site has been a game changer for our rental.
Somewhat of a steep learning curve to start using. I paid for the proconnect service for a step by step help to set up my account. As some one who is tight on free time this was well worth the money.
5.0 stars
By Richard C., Homeowner, 4 properties
– written on
Capterra
Although we are a very small business, we always receive prompt and courteous responses to our support questions. Setup and maintenance are easy to master. Integration with our credit card payments was very easy to implement.
All the information we need in one place and the ability to save time in most day to day vacation rental activities.
Doesn't integrate in to the same extent with all OTA's However, not really the fault of the software itself, more an issue with the API's of the OTA's
5.0 stars
By Allyson A., Property Manager, 10 properties
– written on
Capterra
Amazing
Customer service, integration with OTAs, automation
Owner statements not detailed enough for me to send out
5.0 stars
By Nick V., Homeowner, 5 properties
– written on
Capterra
Fabulous top to bottom
Automation, time savings, website, channel management
Lots of in/outs to set up so it takes some time to learn