5.0 stars
Keith Bartolome
- Homeowner
- 1 property
-
Source:
Capterra
- January 6, 2024
By Keith Bartolome, Homeowner, 1 property
– written on
Capterra
Amazing Property Management Software for Short Term Rentals- It's Useful Even if You Only Have 1 STR
My overall experience with Ownerrez has been phenomenal. Even though it was a steep learning curve, the customer support, the help articles, and the help videos have been more than supportive in ensuring I had a smooth onboarding process. The features & integrations OR provides (security deposit, rental agreement, etc.) really help me to start my Airbnb last year.
Pros
I enjoy the fact that ownerrez helps me manage my Airbnb listing like a business and helps me to automate things I didn't realize could be automated. Even though Airbnb does have similar features, I love how OR allows me to pivot onto other platforms and with direct bookings if needed.
Cons
I don't like the fact that there isn't an app to download from the app store. I also wish there was more customization features on the rental agreement in terms of text boxes that are mandatory. For example, I wish I could have a separate textbox that the requires the name for each guest rather than typing a bunch of names in 1 textbox
5.0 stars
Wendy Benson
- Homeowner
- Horsehead Mountain Lodge, LLC.
- 1 property
-
Source:
Capterra
- December 20, 2023
By Wendy Benson, Homeowner, 1 property
– written on
Capterra
enthusiastic thumbs up
enthusiastic thumbs up
Pros
customer svc and management of reservations
Cons
I need more help designing hosted website
Recommended
Alan Agoado
- Property Manager
- Clearwater Beach Vacation Homes
- 26 properties
-
Source:
Facebook
- November 3, 2023
By Alan Agoado, Property Manager, 26 properties
– written on
Facebook
OR- great software, a lot to learn!
great for channel management... experience is good... wish I had someone to call when I cant find things even using the help feature... sometimes trying to find things I cant seem to come up with the correct verbiage...
Pros
features are good... functionality is good for what I need...
Cons
I find it hard to adjust things... there are so many layers to the system, I cant always find what I am looking for... there is no one to call when that happens... getting an email response can take quite some time...