Nirvana! I honestly was so relieved the day we went live with 43 listings. The support, functionality of the software, the website .. all above an beyond. I literally lost 2 years of my life with GUESTY trying to make their solution work.
We spent 2 PAINFUL years trying to make the MYVR to GUESTY transition work until we finally found OwnerRez and transitioned in 2 months with their amazing support team and I am overwhelmed with how EVERYTHING WORKS and now we can stop spending endless hours on our technology solutions and get back to the business of managing...
Nirvana! I honestly was so relieved the day we went live with 43 listings. The support, functionality of the software, the website .. all above an beyond. I literally lost 2 years of my life with GUESTY trying to make their solution work.
Pros
We spent 2 PAINFUL years trying to make the MYVR to GUESTY transition work until we finally found OwnerRez and transitioned in 2 months with their amazing support team and I am overwhelmed with how EVERYTHING WORKS and now we can stop spending endless hours on our technology solutions and get back to the business of managing our properties and serving our guests and owners. Switched From Guesty. Reasons for Switching to OwnerRez: The list is too long: restrictive, painful to use, lack of functionality, not integrated with my payment processor, the list is endless and I'm so glad I have moved on.
Cons
Such a minor issue but we need owner generated reservations to be passed to Breezeway as a reservation and not just a block of time.
SUPER HAPPY!! Coming from Guesty, it has been a great experience overall!!
The impressive, timely support team. SO HELPFUL and inquisitive!! Their "How to" checklist is DO detailed, their online help feature, step by step, videos, SO detailed - I created my own website (ZERO experience) >>OwnerRez<< EASY EASY!!
SUPER HAPPY!! Coming from Guesty, it has been a great experience overall!!
Pros
The impressive, timely support team. SO HELPFUL and inquisitive!! Their "How to" checklist is DO detailed, their online help feature, step by step, videos, SO detailed - I created my own website (ZERO experience) >>OwnerRez<< EASY EASY!!
Cons
Still within first few months and learning... Nothing yet I can give as a con...
The support team was always prompt and address any question immediately.
Every feature of Ownerrez fits our needs and every need we have is built into OwnerRez. Customer Service and Support is top notch, accurate and prompt.
The support team was always prompt and address any question immediately.
Pros
Every feature of Ownerrez fits our needs and every need we have is built into OwnerRez. Customer Service and Support is top notch, accurate and prompt.
Cons
It is little complicated in the beginning, A process flow diagram might help.
Very happy with the service received. Reasons for Choosing OwnerRez: Good feedback from people online
Does it all! Able to manage every aspect of my rental
We love OwnerRez and highly recommend it. I almost don't want to tell our competition.
They think of everything and they seem to really know the user. There are lots of helpful videos and explanations for everything. We love all of the automatic settings too.
We love OwnerRez and highly recommend it. I almost don't want to tell our competition.
Pros
They think of everything and they seem to really know the user. There are lots of helpful videos and explanations for everything. We love all of the automatic settings too.
Cons
This isn't a con for us but I think it would be somewhat difficult if you were not tech-savvy to a certain degree. Luckily, OwnerRez will set up your listings if you need help.
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