5.0 stars
By Gabriella C., Property Manager, 9 properties
– written on
Capterra
The concierge service was just what I needed - they set up everything, and they're help email is always quick to respond. The staff are all very friendly and willing to ensure you are set up for success.
The features of the hosted website, my website looks so professional. I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.
They just removed a fee feature that allowed you to associate certain fees when using credit card processors, but was easily able to adjust and set up a surcharge to cover this.
5.0 stars
By Kathryn S., Homeowner, 1 property
– written on
Capterra
We only have one property so I did the set up. I experienced prompt replies from OwnerRez onboarding and the customer service representatives when I was setting up OR. Their monthly rates are definitely compensatory based on the support that I have received.
Easy to use calendar to control blocking our dates, creating quotes, pulling reports, offering travel insurance, easy set up for payment and sending email. I do not connect to OTA's as we are building a direct booking rental.
I don't have any at the moment as my experience has been stress-less and easy.
Recommended
By Lisa Gallagher, Property Manager, 11 properties
– written on
Facebook
5.0 stars
By Lisa G., Property Manager, 11 properties
– written on
Capterra
The software has a feature for everything that we require to run our furnished rental business....AND it is affordable. The support while implementing has been unlike any other. No matter what time I send an email, I receive a response. We are just getting rolling so I'm sure I will have more to say after we use the system for awhile.
If you already have a business, it does take some time to get all of your past data in place.
5.0 stars
By Sheron S., Homeowner, 2 properties
– written on
Capterra
I list my vacation rental home properties on several different listing sites and I was having a problem keeping all of my calendars up-to-date. OwnerRez solved that issue. I like the ability to set up different emails that go out automatically after someone books. I also like that I am notified as soon as someone begins the booking process.
I like the ease of using the software. It does way more than I require.
At this point, there is noting I dislike about the software.