I love what this software does for me. The daily tracking and the ease of having the information I need right at my fingertips. The customer support is second to none. I'm learning more and more as I dive into it and there are so many things that OwnerRez anticipated and already have in the software. The customer service has been awesome and very responsive. I'm not techy but they help me through each little road block I hit.
The different screens I have at my fingertips helps me keep my pulse on what is happening today, tomorrow and next week.
Granted, there is a learning curve as with any software. So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
Recommended
By Angelique Henry Lee, Homeowner, 10 properties
– written on
Facebook
5.0 stars
By Amber M., Property Manager
– written on
Capterra
OwnerRez allows me to manage properties from one platform with multiple listings. There's really no better alternative!
Everything is what I like most. Super easy to use, the support is beyond anything I've ever seen. They are very quick to answer my questions and give feedback
I haven't found anything yet that I'd describe as my least favorite
Recommended
By Amber Cullars Mann, Homeowner
– written on
Facebook
Honestly the support is what kept me after the trial!
First and foremost the Direct Booking Widgets and Websites are what drew me in originally. Allowing users to embed widgets without prompting the guest to change sites, OwnerRez was the only software I found that allowed this. Moving forward I love that I'm able to Managing multiple listings for the properties while being able to use one platform for everything, rental agreements, house rules, etc..
I need to touch base in regards to their Rent Cancellation/Travel Protection + Damage Protection all of which are optional choices for guest during the booking process.
There are so many benefits to using OwnerRez.
Ken & Chris have offered awesome support no matter the issue. Just yesterday I think I emailed them 5 or 6 times and even more today. They are quick with response!!
Look no further. Set aside all the benefits. Think only of the support you'd need. Knowing they are 100% on their game. OwnerRez is the ONLY WAY TO GO!!
I tell ya, I haven't found one thing I dislike.