Recommended
By Donna Buono, Homeowner, 6 properties – written on Direct Testimonial
They're amazing. It freed my life up, and I know we're capturing more bookings because response time is a nano second. Guest makes an inquiry, they get an instant response unless there's a typewritten question, which is flagged for me to handle. Actual bookings: it just doesn't get better, instantly books, records to quickbooks, deposits the funds, sends a rental agreement which has to be signed before the booking is finalized. Then they instantly get our welcome note with activities. I've been able to throttle airbnb to only last minute bookings, and I have the option of increasing my rates ONLY for airbnb or any channel of my choosing. I don't have to go in and make changes anywhere but OR. Even my listing descriptions and photos update in real time. With all the bells and whistles of channel management and quickbooks integration, I pay less than $50 a month. I was able to cancel hellosign, availabilitycalendar and elbowspace, so my net cost for this amazing upgrade is in the negative.
5.0 stars
By Paul A., Homeowner, 5 properties
– written on
Capterra
I own five condos in Venice FL and have been doing vacation rental for over 10 years. I have been using OwnerRez for almost a year now and I can honestly say it is worth every penny. It makes my organization and management much more efficient and effective. The website feature is also amazing and very easy to update. The support I get from the staff is unlike any other, they are very quick and helpful. Knowing how easy it was to work with was the main reason I actually bought my 5th condo. I would recommend OwnerRez for anyone that has vacation rentals.
Very easy to use and great support is available
There is nothing I dislike about the software
Recommended
By Paul Ayoub, Homeowner, 5 properties
– written on
Facebook
I own five condos in Venice FL and have been doing vacation rentals for over 10 years. I have been using OwnerRez for almost a year now and I can honestly say it is worth every penny. It makes my organization and management much more efficient and effective. The website feature is also amazing and very easy to update. The support I get from the staff is unlike any other, they are very quick and helpful. Knowing how easy it was to work with, was the main reason I actually bought my 5th condo. I would recommend OwnerRez for anyone that has vacation rentals.
5.0 stars
By Ben B., Homeowner
– written on
Capterra
I've covered a lot in the other areas, but they really are fantastic. I'm only about a month into working with them and I have an entire booking engine up and relatively smoothed out in every major way. Let me tell you... as someone who has worked in tech for a long time... that is not usually the case with something this detailed... I'm not a plug-and-play kind of operator either. I like to maximize the features available, so this is coming from a person who stress-tests systems.
Their customer service is SECOND TO NONE in my experience. They have direct API integration to all the major channels, tutorials for everything you need to build out your own site, API partnerships with tons of great 3rd party services and seem very open to integration with more if requested. Rolling out new technologies and upgrades constantly... This is the team I want to be on. Interactive and supportive.
Since their focus seems to be vigorously on functionality, 3rd party inclusion/API syncing, and constant growth within their own custom system, I would say the one issue they have is that while they focus on FUNCTION, they're less bothered by FASHION. Everything works beautifully (in my experience) but not a lot of the action behind the hood is sexy. It's like PC vs Mac. But I will take function over UI any day.
Recommended
By Adria Hahn, Homeowner, 7 properties
– written on
Facebook