We used OwnerRez for five years and it completely transformed how we managed our rental. From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly. It gave us peace of mind knowing we had a reliable, all-in-one system with outstanding support behind it. OwnerRez allowed us to focus less on admin and more on giving our guests a great experience.

Alternatives Considered: Guesty

Reason for choosing OwnerRez:

1. Pricing & Transparency

• OwnerRez uses straightforward, usage-based pricing that’s very cost-effective for single or small-portfolio STR owners.
• Guesty tends to be priced for larger property managers and can get expensive (higher monthly minimums, per-property fees, add-ons).

2. Flexibility & Customization

• OwnerRez gives you full control over renter agreements, custom email templates, integrations, and automation.
• Guesty is powerful but less customizable at the granular level; it’s more of a pre-set system geared toward scaling operators.

3. Financial & Accounting Tools

• You highlighted syncing with QuickBooks, seamless CC processing, and detailed reporting — OwnerRez excels here.
• Guesty’s accounting side is more limited unless you buy add-ons or use third-party connectors.

4. Customer Service

• OwnerRez is widely praised for responsive, knowledgeable support that feels personal.
• Guesty, as a larger platform, often gets feedback about slower or less personalized support.

5. All-in-One Value

• OwnerRez bundled website development, CRM, renter agreements, channel management, and direct integrations in one package.
• Guesty sometimes requires bolt-ons or external tools (and higher costs) to cover the same ground.

6. Ownership & Control

• With OwnerRez, you “own” your setup (your website, your automations, your contracts).
• Guesty acts more like a managed layer on top of your channels, which can be less appealing if you want autonomy.

I used OwnerRez for over five years to manage our short-term rental property in the Outer Banks, and I couldn’t have asked for a better platform. From start to finish, the experience was seamless.

The platform does it all—website development, CRM, renter agreements, credit card processing, and flawless API integrations with Vrbo, Airbnb, and Booking.com. Communication management was a breeze, and syncing with QuickBooks kept everything organized on the financial side.

What really stood out was their customer service—always responsive, knowledgeable, and genuinely helpful. OwnerRez gave us the tools to run our STR business professionally and efficiently, saving time while giving our guests a smooth experience.

If you’re looking for a platform that combines powerful features, reliability, and exceptional support, OwnerRez is hands down the best choice. It made running our rental not just manageable, but enjoyable.

100 out of 100. I am loving my new toy. This software is so user intuitive. I feel like a top 1% host all the sudden, just needed the right club in the bag.