5.0 stars
Capterra
By Cari Castaneda, Homeowner, 1 property
– written on
Capterra
So far, I am very happy with the product. It's exciting to me to be able to manage my own business versus relying on one of the channels.
I appreciate the accessibility to an actual person, who's only agenda was to help me get started. The support team was very helpful and thorough in their explanations.
Working with a Mac, some of the buttons, like "back", "refresh", etc., don't work. I also found it a little cumbersome to figure out where different things were, but I understand it takes some time to become comfortable with the interface.
5.0 stars
Capterra
By Hannah Wilburn, Homeowner, 8 properties
– written on
Capterra
I had a great experience moving from one PMS system to OwnerRez. The staff made the transition so much easier than I had anticipated. There are great tools and support. OwnerRez offers so many great tools, features and automations that will make my daily operations much smoother.
Switched from: ResNexus
Reason for switching: I wanted more automations for day to day operations
I really enjoy all of the automations that OwnerRez is able to provide to make property management much easier. I also have received great support with questions/set up.
Can be a bit of a learning curve initially, mostly because there are so many options and things you can do within the system.
5.0 stars
Trustpilot
By Hannah Wilburn, Homeowner, 8 properties
– written on
Trustpilot
5.0 stars
Trustpilot
By Arthur Bekerman, Homeowner, 3 properties
– written on
Trustpilot
We switched from Uplisting to run two villas and a combined listing in Costa Rica, and it came down to the Airbnb integration. Uplisting only synced part of what Airbnb exposes, so I was entering changes twice and still watching them not match. OwnerRez syncs the whole listing. Content, rates, availability, rules, all of it. One system instead of two.
The combined-listing setup works fine, but that was never what sold me. The control was. This is software built for operators. The settings are granular without turning into a mess, so you can run the property exactly the way you want.
The features that earn their keep: native length-of-stay pricing built right in, an AI assistant that actually helps, and a direct booking site good enough to send guests to. The whole feature set is deep and mature, clearly refined over years.
It's not a weekend setup. There's a learning curve and the first week takes real work. But once it's dialed in it mostly runs itself, and that depth is the whole point.
Best operational call we've made this year.
5.0 stars
Capterra
By Arthur Bekerman, Homeowner, 3 properties
– written on
Capterra
We migrated from Uplisting in late May and ran three Airbnb listings through OwnerRez. The complete Airbnb sync killed the double data entry on day one, and the operator-level control is what makes me sure about the switch. Steep at first, then it mostly runs itself. I'd make the same call again.
Switched from: Uplisting
Alternatives considered: Hostaway
Reason for choosing OwnerRez: It seemed better suited for what I was looking for.
The Airbnb integration is complete, and that's the reason I left Uplisting. Uplisting only synced part of what Airbnb exposes, so I was entering the same changes twice and they still didn't match. OwnerRez syncs the full listing: content, rates, availability, and rules. One system instead of two. Past that, it's built for operators. The feature controls are granular without turning into a mess, so you can run the property exactly how you want. Native length-of-stay pricing is built in. The AI assistant actually helps. The direct booking site is good enough to send guests to directly. The feature set is deep and mature, clearly refined over years. The combined-listing setup works fine too, for our two villas that also rent as one unit.
It's deep, so there's a learning curve. The first week of setup takes real work and you'll live in the settings before it clicks. Worth it, but go in expecting that. Built-in housekeeping was also retired, so for cleaning schedules, you'll connect a tool like Turno or Breezeway, or use OwnerRez's notification triggers to message your cleaners.