...of costs are likely to attract more interest from potential guests.
California users subject to California Assembly Bill 537 () , effective July 1, 2024, may find that surcha...
As an experienced STR host and OwnerRez user, the developer of RedCarpet Host () set out on a mission to create tools that are smarter, easier to use, more affordable, and provide a better guest experience. A great example is their innovative and thoughtfully-designed guidebook builder which turns a dreaded t...
...e Booking Overview > General Info > Door Code. Other options exist for Generate, Sync, etc., so you can change the code or resync to the lock.
When and how do I send door codes to my guests?
When you send door codes to your guests is entirely up to you. Some hosts sent that information 7-10 days prior to arrival, while other hosts se...
...the field codes support article, or use the "Preview" button on the inquiry to take a live look.
Here's a quick preview of what the above email message looks like:
Notice how clean and personalized the content is. The subject line is dynamic to the guest name, property, and dates selected, so it will match the conversation that th...
OwnerRez has partnered with Google Vacation Rentals () (GVR) to provide a channel integration connection between the two systems. This allows OwnerRez users to handle their GVR listings and bookings efficiently.
Unlike Airbnb and Vrbo, GVR does not host a live booking engine but rather displays your property listing...
OwnerRez has partnered with Florida Rentals By Owners (FLARBO) to provide a channel integration connection between the two systems. This allows OwnerRez users to handle their listings and bookings from FLARBO efficiently. Our Channel Management feature is extremely powerful and can significantly simplify your channel advertising. Learn...
...ting-to-ownerrez) support article.
1. Log in to the Cortado web app ( () ) and navigate to the Cortado Integrations Page (Settings -> Integrations).
2. Select "OwnerRez" and click "Add Account" or the + button.
3. You will be redirected to the OwnerRez Integration page, where you will be asked to log into your OwnerRez account and authorize Cort...
Subject
Airbnb New Single Fee Structure Now Live Body
Hi [first name]!
As of today, October 27, 2025, Airbnb's new single service fee structure is officially in effect for all hosts who use property management software like OwnerRez. Please note that Airbnb is rolling out this update gradually throughout the day, so if you don't see the change yet, it should appear in your account soon.
Wha...
...the pins is damaged, and the shelf is no longer usable."
Why: Claims are for accidental damage. Over-explaining or guessing motives can make guest damage appear intentional, which isn't covered.
2. Provide an actual invoice ✅ Include a receipt or invoice for the real repair or replacement cost.
* If a handyman fixed it, include their invoice.
* If you replaced the item, include the purchase...
...We're rolling out an important update to Property Management statements that will make booking-related math clearer, more consistent, and easier to reconcile.
This update will roll out on November 20th. We're notifying all PM v2 users so you can expect the improvement before your November statements go out. What's Changing
Going forward, booking expenses are always included in the booking amou...
...n
1. Sign in to your CIBO portal. Don't have a CIBO login yet? Send an email to info@cibosolutions.com and we'll provide you with one.
2. On the left menu bar, click Admin Settings.
3. Click Integrations.
4. Cl...
...very cost-effective for single or small-portfolio STR owners.
* Guesty tends to be priced for larger property managers and can get expensive (higher monthly minimums, per-property fees, add-ons).
2. Flexibility & Customization
* OwnerRez gives you full control over renter agreements, custom email templates, integrations, and automation.
* Guesty is powerful but less customizable at the granu...
WOW Mike Eash!!!
Thank you so much for this valuable information. I've contacted customer support before, but you win in the way you responded.
You provided:
1: what's happening,
2: why it happens that way,
3: options to choose from,
4: consequences of the options, and
5: how to do it.
I've had other customer support responses that aren't nearly as thorough and I truly appreciate the respect!...
...door code, sends the rental contract for e-sign, communicates with the guests using email/text. Owner statements, adjusting the commissions are a breeze. We used 3 other PMS in the past (still using 2 for our own reasons) and OR beats them all in functionality.
It does 90% of our job automatically.
I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.
Alternatives considered: Lodgify
Reason for choos
...listing from one place. Also, you can have a dedicated website through them, as well as integrate your smart locks and send custom lock codes to your guests.
I have not experienced any cons in the 2-3 years I've used OwnerRez. It takes a while to learn everything, but that's because there is so much you can do with it.
...ht and shinny but you just keep going round in circles with a mirage of some thing special. Finally when you get off you realize you have been ripped off and sick in the stomach." Vinayak M. (August 2023) ()
"We've migrated all of our data from Track, updated our website to use the OwnerRez widgets, pushed our properties to AirBNB throu...
Why pay more for software that doesn't deliver on the basics? Switch to the #1-rated vacation rental software in the industry, with 20+ direct channel partnerships. Hundreds of customers have already moved from Smoobu to OwnerRez, and it's easy to see why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what independent review boards (#rating-boards)...
