As an experienced STR host and OwnerRez user, the developer of RedCarpet Host set out on a mission to create tools that are smarter, easier to use, more affordable, and provide a better guest experience. A great example is their innovative and thoughtfully-designed guidebook builder which turns a dreaded task into a refreshingly simple experience. Create smart guidebooks powered by real-time data from your OwnerRez account for a friendly and personalized guest experience. Effortlessly create content that dynamically adjusts for each guest using the power of AI.
WatchDog keeps a watchful eye on your calendar and even the status of your property. If a guest is interested in unavailable dates, they simply add themselves to your Waitlist, and WatchDog will alert them if the dates become available. WatchDog's Property Status tool keeps tabs on when cleaning is finished and when guests check in and check out. And if you want to be notified when canceled dates are re-booked, WatchDog's Cancellation Monitor can handle that automatically.
Steps for integration
1. Sign up or Login to RedCarpet Host.2. You will be prompted to select a free or paid plan and the modules you wish to subscribe to. If you choose the PRO plan, you will be taken to the Stripe checkout screen to pay for your subscription. If you choose the FREE plan, you will bypass the checkout and be taken directly to step 3.
3. After completing the checkout, you’ll be asked to fill in your company details.
4. On the next screen, click the Connect to OwnerRez button.
5. The OwnerRez authorization page will pop up, and you must click Authorize. If you are not already logged in, log in and authorize the connection.
6. Once the authorization process is finished, you will see the screen showing your successful OwnerRez Connection. Click the Sync Now button.
7. After the sync is completed, you’ll see a list of your properties. Check the properties you want to activate.
8. Your connection is now finalized, and you can begin to customize your guidebook!
9. Once you have your guidebook ready to share, a custom field code generated by RedCarpet will automatically be pushed to new bookings in OwnerRez. Be sure to add the custom field code to your existing messaging templates.
This field code will fill in the URL your guest will need to access their guidebook.
What Data is Transmitted
- Webhooks are used to sync data instantly.
- A booking field code is sent to OwnerRez, providing the unique guidebook access code.
- Booking tags are sent to OwnerRez when the property status is updated, e.g., “Clean and ready for check-in,” “Guest has arrived,” or “Guest has departed.”
- Property Data
- Name
- Check-in
- Check-out
- Property Address
- Coordinates
- Property thumbnail image
- Property type
- Public URL
- Custom fields
- Max guests
- Bedrooms/bathrooms
- Time Zone
- Reservation Data
- Booking Date
- Arrival Date
- Departure Date
- Guest count
- First Name
- Last Name
- Check-in time
- Check-out time
- Door code
- Guest email
- Guest phone
- Booking total amount
- Booking source
- Status
- Number of adults/children/pets
- Notes
- Arrival & departure time
- Tags