We're excited to share some great news for OwnerRez users listing on Hopper. Listings that are live on Hopper may now also appear on Capital One Travel, giving your properties access to even more travelers and added visibility through one of the largest travel platforms available today. What does this mean?
Capital One Travel is powered by Hopper's underlying booking technology. With this recent...
While the Rates Calendar () lets you set Minimum, Maximum Nights, and Changeover Rules, that's not all. Review our Property Rules Overview () support article to make sure you've configured all your property rules.
Also, check out our Navigate the Rates Calendar (
Airbnb Channel Transaction Sync is automatically enabled for Airbnb channel-integrated users. This eliminates any need to run the Channel Bridge for Airbnb transactions (e.g., payments and refunds) for future bookings. Airbnb continues to be the payment processor and controls all Airbnb transactions.
Users should find this functionality to be an invaluable tool for up-to-date Airbnb financial rec...
OwnerRez has partnered with Whimstay () to provide a channel integration connection between the two systems. This allows OwnerRez users to handle their listings and bookings from Whimstay efficiently.
* What is synchronized? (#what-is-synchronized)
* Whimstay idi...
Sometimes, seasons occur annually and can be set to repeat. But many seasons don't fall on the same dates each year, so they can't just repeat as they are only similar year-to-year.
You can copy seasons forward from one year to the next across multiple properties while keeping the same rates and surcharges that those seasons currently have, allowing you to copy all of your holiday seasons to the...
CookinGenie () is a platform that connects personal chefs with guests seeking unique, personalized dining experiences. It enables guests to book chefs for anything from a taco night to 5-course French menu directly through the platform. Our chefs take care of everything –...
Rezzy provides intelligent search results with detailed summaries that synthesize information from OwnerRez sources, including support articles, guides, blog posts, and offers direct links for further exploration—completely free for all users. Let's cover a couple of ways you can leverage Rezzy's knowledge of OwnerRez.
* January 27, 2026, Webinar: Focus Session - Rezzy AI Support (
OwnerRez fully supports mobile (phones and tablets). It's a Progressive Web App, so the site will work the same regardless of screen size and can be installed as an app on mobile devices. It's responsive to the device, and you can do everything you can do on a desktop or laptop browser on a phone or tablet.
Why doesn't OwnerRez have a regular standalone app that you can download from the Apple Ap...
Generally, when a channel is integrated, the channel integration manages changes to bookings' properties, dates, charges, or transactions.
However, in some cases, you may want to unlink the booking from some or all of the channel updates and manage it yourself — perhaps the channel doesn't allow the update you want to make, or you need to move it for a different reason.
When a booking is in one...
OR tracks the Guest Listing Site Fee (what Airbnb/Vrbo charge the guest) and shows it in the booking UI under Guest Balance -- but it's not available via the API.
Request: Add a read-only field like total_guest_listing_fee to the GET /v2/bookings/{id} response.
Why it's useful: Any integration doing booking analytics, revenue reporting, or direct-vs-OTA comparisons needs this number. Right...
OR tracks the Guest Listing Site Fee (what Airbnb/Vrbo charge the guest) and shows it in the booking UI under Guest Balance -- but it's not available via the API.
Request: Add a read-only field like total_guest_listing_fee to the GET /v2/bookings/{id} response.
Why it's useful: Any integration doing booking analytics, revenue reporting, or direct-vs-OTA comparisons needs this number. Right...
Certified Advisors are experienced OwnerRez users who have demonstrated an in-depth understanding of the platform. They have successfully completed an official certification process, including rigorous testing by OwnerRez. Backed by our endorsement, Certified Advisors often provide professional services to help other users maximize their success.
Below you can find a list of our approved certifie...
That's good to hear. Can anything be done about making ORez pull data faster so you can have two way conversation with guests via ORez? It's a bit of an Earth to Mars delay at present.by Piers C (/forums/users/347479492) – Feb 22, 2026 5:41 PM (UTC)
The vast majority of the time, the delay between Airbnb and OwnerRez is only a few seconds, so chatting with Airbnb guests is very normal and the...
