Help. Pro Rate PM Commission like Rent on Owner Statement

I’m in urgent need of help figuring out how to prorate the PM commission on the owner statement, so that it aligns with how rent is split based on which nights fall within the month and which do not. I'm using the PMV2, it worked fine before update. Is there a way to call support? I've sent emails and have researched for hours, am I missing something? This is very time-sensitive. 

Hi Shoreline Rental,

Our Engagement team attempted to reach out to you yesterday afternoon. Unfortunately it seems you weren't available for a video call. They did follow up with a Loom video explaining how to fix your statements. Hopefully you were able to give that a view!

If you still need assistance, they've also provided a call scheduling link. Of course, we're more than happy to assist at the Helpdesk via email as well. Note that we strive to respond to all tickets in 24 hours or less, but during times of high traffic, it may take us a little longer.