Feature Requests

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Make the Inbox feature similar to other messaging apps and inboxes 60 replies

DianneD
Jun 5, 2023 7:59 PM
Joined Oct, 2018 42 posts

This sounds so good - would make customer communications much easier

Accounting integration 5 replies

Tim
Jun 5, 2023 5:51 PM
Joined Oct, 2018 50 posts

1) Pay for the expense using any of the property accounts then "split" the transaction between the properties. This means on P&L reports, etc, the shared cost was apportioned as per the split.   https://support.stessa.com/en/articles/2309046-how-to-split-duplicate-and-merge-transactions

2) Open a separate account for shared expenses, or in your case, "management" expenses. You can have as many accounts as you want, each with its own debit card. Ideally it would be nice if they let you make a General Ledger entry on Dec 31 every year splitting those shared expenses across all properties, but I don't think they do.

Try the Stessa forums for more information

One page snapshot of update 4 replies

Leland Rentals
Jun 5, 2023 3:16 PM
Joined Sep, 2022 4 posts

I agree with this feature request 100%. I work in healthcare software. Imagine if a nurse had to look through every patient’s ‘chart’ (booking) to see what was new. Inefficient use of time. Instead, new items (new rx request, new appt request, new portal message, etc) are pushed to the relevant person in a dashboard. This would also solve the problem of finding new vrbo requests because they show up on your calendar.

Ability to log emails in OwnerRez by including a unique BCC email 4 replies

Caleb M
Jun 5, 2023 2:38 PM
OR Team Member Joined Mar, 2022 174 posts

[This topic has been closed as a duplicate of another topic (Unified inbox feature similar to Lodgify)]

Make the Inbox feature similar to other messaging apps and inboxes 60 replies

Caleb M
Jun 5, 2023 2:38 PM
OR Team Member Joined Mar, 2022 174 posts

[Another topic was closed as a duplicate of this topic (Ability to log emails in OwnerRez by including a unique BCC email)]

Accounting integration 5 replies

Wei from SuperST
Jun 5, 2023 1:06 PM
Joined Apr, 2021 5 posts

Thanks! 

My question is more about general expenses that can't be attributed to a particular property; things that would fall on my management company.

My understanding is that if you're an investor and every expense and income can be placed against a particular home, Stessa works great. However, if you have general expenses that isn't specific to a property, it gets a bit more messy. Not sure if they already addressed it and I just haven't seen the documentation for it yet.

Accounting integration 5 replies

Tim
Jun 5, 2023 12:55 PM
Joined Oct, 2018 50 posts

Any update to this?

Does Stessa work well for short-term rentals if you manage for others?

https://support.stessa.com/en/articles/2105533-the-power-of-portfolio-collaborators

 

Accounting integration 5 replies

Wei from SuperST
Jun 5, 2023 12:26 PM
Joined Apr, 2021 5 posts

Any update to this?

Does Stessa work well for short-term rentals if you manage for others?

One page snapshot of update 4 replies

Thomas P
Jun 5, 2023 11:59 AM
Joined Apr, 2023 9 posts

Thank you Kent - This is more geared towards emails but  that is exactly what I want to avoid is going through every email to get the "critical" information.

One page snapshot of update 4 replies

Ken T
Jun 5, 2023 11:55 AM
OR Team Member Joined Aug, 2019 1704 posts

This isn't exactly that, but, if you look at your general communication history:

https://app.ownerrez.com/inbox/history/emails

You'll get something not too far different, because just about every event in OwnerRez does generate an email that will appear there.

Discount Criteria Edit 2 replies

Brenda C
Jun 5, 2023 11:47 AM
Joined May, 2022 2 posts

Wonderful!! Thank you so much!

Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.) 12 replies

Thomas P
Jun 5, 2023 11:32 AM
Joined Apr, 2023 9 posts

That is a great idea. It would be also nice to have the widget that goes with it for the website so a guest could easily "log in" to see their reservation details, communications, invoices...

One page snapshot of update 4 replies

Thomas P
Jun 5, 2023 11:29 AM
Joined Apr, 2023 9 posts

I would like to see if we could have a report and a screen that could provide all the activities that happened in a defined time period in the past. For example, each morning, I would love to be able to go to a "dashboard" screen and see the events of the last 24 hrs, whether it is a new reservation that came in, someone that signed a rental agreement...

 

Thank you!

Payment Schedules 61 replies

Maxwell W
Jun 5, 2023 12:01 AM
Joined May, 2023 3 posts

I'd like to make another bump and request for better and more flexible payment schedules, specifically with the option to have 3 payments and change the amount taken based on how far out the booking is!  Is there an ETA on this yet?

Integration with Mailchimp 50 replies

BlueMtnCabins
Jun 4, 2023 7:39 PM
Joined Jun, 2016 1159 posts

Hello!
I'd love to see this Mailchimp integration too.

I would like to sync my emails/contacts in my OwnerRez CRM and import into my contacts for Mailchimp for my email newsletters. Obviously I'd exclude any Airbnb-masked emails. Thank you!

by Austin G – Jun 4, 2023 11:06 PM (UTC)

You can already download emails and other fields and import them into MC (omitting Airbnb etc emails). Go to Reports > Email List. 

It already omits Airbnb addresses by default 

 

Then import into MC. 

Integration with Mailchimp 50 replies

Austin G
Jun 4, 2023 7:06 PM
Joined Feb, 2023 14 posts

Hello!
I'd love to see this Mailchimp integration too.

I would like to sync my emails/contacts in my OwnerRez CRM and import into my contacts for Mailchimp for my email newsletters. Obviously I'd exclude any Airbnb-masked emails. Thank you!

Abandoned bucket 3 replies

Adria H
Jun 3, 2023 11:04 PM
OR Team Member Joined Aug, 2022 159 posts

You should be getting notifications of a guest starting the book now process, you'd then know if they did not complete the booking. Is that not working out for you?

Date math/calculations 0 replies

Chuck K
Jun 3, 2023 6:07 PM
Joined Oct, 2019 92 posts

I am finding more and more cases where I wish I could have a calculated-date in a variable. In a few cases a kludge of adjusting to match another calculated-date variable has been "ok" but not ideal.

Would be great to be able to do date math (e.g. 10 days before, 10 days after) as a field.

I understand it would be work, but perhaps a short-term answer would be for you to define a handful of system fields that are calculated dates? 

 

Chuck

Contact form widget 0 replies

HappiTravels
Jun 3, 2023 4:59 PM
Joined Feb, 2021 6 posts

Please make a contact form widget that doesn’t include 

select properties 

number of guests 

It looks like right now I have to rewrite your code to make that happen and I’m not comfortable with that  

Thank you! Michelle 

 

Abandoned bucket 3 replies

HappiTravels
Jun 3, 2023 4:56 PM
Joined Feb, 2021 6 posts

Hello,

It would be nice if when a guests starts a booking process but doesn’t finish that a trigger sends a reminder or asks if needs help booking go out after 1-2 hours. 

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

Alece
Jun 3, 2023 2:56 PM
Joined Jan, 2020 230 posts

Shaun - Are you saying you want embed codes available for property photos and descriptions too? Hopefully we can start getting some up-votes for this feature request to spur that along!

Reports for Discount/Promo codes used 1 reply

Austin G
Jun 3, 2023 12:38 AM
Joined Feb, 2023 14 posts

Agreed! Once I start using more promos, I'll want to see how many times that code was used in a certain time frame.

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

AUSTINTETON
Jun 2, 2023 10:31 PM
Joined Jan, 2022 3 posts

I want photos and descriptions too.

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

Ken T
Jun 2, 2023 10:27 PM
OR Team Member Joined Aug, 2019 1704 posts

Not sure what you're looking for exactly, is this it?

https://www.ownerrez.com/support/articles/squarespace-widgets 

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

AUSTINTETON
Jun 2, 2023 5:01 PM
Joined Jan, 2022 3 posts

Beautiful site, Alece!!  Thanks for the ideas.

by Paul W – Mar 20, 2023 7:07 PM (UTC)

Do you have embed code for SquareSpace available now? 

Squarespace Extension (or Widgets/Embed Codes for Property Description, Photos, etc.) 9 replies

AUSTINTETON
Jun 2, 2023 5:00 PM
Joined Jan, 2022 3 posts

Do you have embed code for SquareSpace? 

SEASONS - Add ability to copy seasons 4 replies

Caleb M
Jun 2, 2023 3:03 PM
OR Team Member Joined Mar, 2022 174 posts

Thank you for the additional information!

I wanted to reach out and add a little more to this discussion, I would also recommend reaching out to PriceLabs and showing your interest for them to integrate with our newer Spot Rates API that supports check in/out restrictions. We've already passed that information a long to them, but it appears that would allow spot rates/PriceLabs to manage this particular situation for you.

Discount Criteria Edit 2 replies

Bri
Jun 2, 2023 1:54 PM
OR Team Member Joined Mar, 2022 305 posts

Hi Brenda,

You can set specific dates within discount Booking Fields criteria:

Another way to go about it would be to create a season that encompasses those dates, then have that discount set to apply only to that season.

Buy now pay later options such and Paypal or other payment option integration solutions 5 replies

Mark & Amanda
Jun 2, 2023 1:46 PM
Joined Aug, 2022 7 posts

We are now losing bookings because we are unable to integrate features such as Affirm.  Is OwnerRez open to relooking at this. Some bookings are upwards of tens of thousands of dollars and clients want more flexible options. 

Ability to log emails in OwnerRez by including a unique BCC email 4 replies

Austin G
Jun 1, 2023 11:15 PM
Joined Feb, 2023 14 posts

That sounds great, thank you Ken!