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Thank you for your reply. It is unfortunate. Lets hope something changes down the road.
Case in point ;-)
[This topic has been closed as a duplicate of another topic (Search Feature Requests)]
[Another topic was closed as a duplicate of this topic (Add a search parameter specifically for Feature Requests)]
One of the biggest frustration with booking charges is not being able to see what the guest pays for each particular night, forcing me to have to go to the Rates calendar under settings to see those.
Moreover, to be able to see from top to bottom the totals and complete breakdowns of what my guests pay and what I pay in commission fees, I have to either figure them out on my own or go to the booking on the OTA's website. This should not be the case.
These can be fixed by fully showing the detailed and complete itemizations of charges, as well as complete breakdown of what the guest pays when booking through one of the OTAs.
Yes please!! There's really no way for a guest to upload a copy of their id and credit card?
On mobile (iOS in my instance), when I click the Airbnb reservation link on the booking overview screen, it launches a browser window. Would love to have this automatically open within the Airbnb app instead!
I'm in total agreement with you. People using affirm all over the place for spreading payments.
[This topic has been closed as a duplicate of another topic (Quote Email Trigger)]
[Another topic was closed as a duplicate of this topic (Ability to send quote reminders to guest)]
Would be great to send out quote reminders to guests if they didnt booked yet.
I have a closed booking that is paid for.
I just got in an additional bill from a caterer who provided services to the guest.
I went to create a separate booking/invoice but could not do this without a booking property on available dates.
I would love a way to do this so I can take advantage of
It seems that this would be not so hard to do and it would help us streamline our work flow and stay more in OR.
As it is now I have to do all of this separately in QBO where I do not have a credit card processor set up.
It would be nice to be able to search the Feature Requests so that we don't end up posting duplicate features.
Hello Travis, Do you have an agreement you would be comfortable with sharing. If so please message me. Thanks!
If unit B and A are linked, and unit B is already blocked by a booking from Unit A, between eg 5-10th October, I am unable currently to do a manual block from 1st Oct - 31st Oct on unit B.
I would like to be able to block the full period to close off the unit for that period. If the booking in unit A is cancelled, as it stands currently, the dates in unit B will be automatically opened for sale, and I do not want them open.
Can we please integrate with Strike to accept payments in USD and bitcoin.
I would really like to see additional options added to template triggers booking criteria. I've run into this before, but right now what's top of the pile for me is wishing there was an option to select only bookings with a non-standard check-in time! (For my email offering early check-in by booking the night before arrival, I'd like it to only trigger to guests who haven't already pre-arranged this.)
When you go to manually record a deposit, it shows you what payments have not yet been deposited (so it shows you where you left off, so to speak).
In looking briefly at your account, your payment processor is integrated to do automatic deposits and you have Airbnb Transaction Sync turned on so you should have very few manual deposits to do, if at all.
If you have further questions on this, write in to the Helpdesk and we can dive into more specifics with you.
P.S. You can use the Batch Update button on the right-hand side of the page if you need to mark payments in bulk as deposited, or undeposited if you need to make changes.
P.P.S. I just noticed you use QuickBooks. If you're manually processing them there, we do have plans to bring Deposits into QuickBooks automatically. We hope to be able to begin work on that in the next quarter or two. That should be a huge timesaver when we get that established if that is what you currently do manually.
It is like saved reports.
Would be very helpful.
I would like the ability to Select inactive properties on commission and booking reports without having to go in and activate them.
Recommend making a new feature request for the Z-Wave locks. This Feature request is specific to the Schlage Encode Wifi locks (no hub) as it is one of the most popular locks. I appreciate that Ownerrez has listened to our feedback to provide direct integration with this lock. Remote lock still exists for other lock variants as a solution for now. No PM software is perfect and has EVERY feature but I do appreciate that Ownerrez has a way to request a feature and let the community vote on how important those features are. Definitely helps guide their development focus!
ARe you using Lynx with OR?
Hospitable also integrated with Schlage Z-wave easily. This is proving to be a big speed bump with OwnerRez. And very not happy about having to pay for another integration.
Caleb - I'm talking about the deposit list you get when you select the Deposits option of the Tools drop down.
Hi Daniel,
Are you referring to deposits on bookings? If so currently we have this article on this subject: https://www.ownerrez.com/support/articles/deposits-findfilterstatus#status
If not could you elaborate on where you're seeing these deposits that you'd like to have a deposit status for?
~Caleb
Since that was an airbnb booking I assume it came API from an airbnb early check in?
Not necessarily. The check-in and out times can be changed after a booking inside OwnerRez to reflect what you have worked out with the guest.
How do we change check in status times on direct bookings or vrbo?
If you click the "Change / Move" button on the Booking, you can adjust the times.
Just moving up in case this request got pushed to far down. Just a simple thing to identify when a deposit has been processed would be nice.
There is not, and, I'm not clear what the purpose of this would be? Generally you'd want your property to be visible for searches at any time - if there are dates you don't want to be booked, there are other ways to block them out without making the entire property invisible.
Hello Ken.
The purpose of this feature is because in Europe, in my case Madrid, we are facing quite a political prosecution from city halls, even having a license for more that 10 years, looks like we are now the responsibles for the high prices in the market, and any other problems they can come up with.
By snoozing the listings, for example on city hall's "working hours", they wouldn't be able to find and track the listings for later suing processes, so being invisible is exactly what we are looking for here.
I'm aware that many people do this manually, I actually have a little script done in Python to do it (40 listings), but it makes me to be logged in my laptop and trigger it manually.
Discussing this feature with some associates, many of them have moved to Gesty because it looks like it's the only PM who has this feature, and paying quite a bit for this PM just to have this feature.
I might have to do so, hopefully you'll consider to implement it :)
Shawn this is awesome.
Since that was an airbnb booking I assume it came API from an airbnb early check in?
How do we change check in status times on direct bookings or vrbo?
Thanks for the update. Of course it's chicken and egg, if you have multi-language, you can expect to attract more interest and business from other countries, especially Latin America, but if you don't then it's unlikely those people will sign up in the first place as it's not multi-language.
For the most part, I send out translated message in two languages (English and Spanish), but there are of course many things that I am not able to translate as they are system based and only in English.
We just released a round of Ribbon Calendar updates/additions a couple of weeks ago. So, not in active development but would possibly be in the next round of Ribbon enhancements.
