Feature Requests

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Rate Calendar View for Hosted Websites 6 replies

Bri
Apr 9, 2024 11:36 AM
OR Team Member Member for 4 years 690 posts

Hi Brooke,

Great question! There's a setting on your Availability / Search widget on the website's Home page that controls this. Navigate to Settings > Hosted Websites > select website > click into the Home page, and then hit Change Settings on that widget:

 

Notice that the top selection is based off of your Pricing Preferences settings:

https://app.ownerrez.com/settings/pricing

If that doesn't do the trick for you, feel free to email us and we can have another look!

Same day booking cut off time? 4 replies

Ken T
Apr 8, 2024 9:47 AM
OR Alum Member for 6 years 1704 posts

[This topic has been closed as a duplicate of another topic (Same Day Bookings with Time Cut Off)]

Same Day Bookings with Time Cut Off 44 replies

Ken T
Apr 8, 2024 9:47 AM
OR Alum Member for 6 years 1704 posts

[Another topic was closed as a duplicate of this topic (Same day booking cut off time?)]

Same Day Bookings with Time Cut Off 44 replies

Yavuz
Apr 7, 2024 6:28 PM
Member for 6 years 19 posts

I think it would be easier to develop a feature that can block single night same day at a user defined xx:xx PM cut-off and unblock in the morning. That would serve all channels including the hosted website and widgets without to need to adjust a lot of other components in the software. 

Ken, in the mean time, this feature request is identical, I think they would be merged and votes added up:

https://www.ownerrez.com/forums/requests/same-day-booking-cut-off-time#73008

VRBO assign photos to rooms 10 replies

Ken T
Apr 7, 2024 12:47 PM
OR Alum Member for 6 years 1704 posts

As mentioned above, unfortunately Vrbo does not support this feature via their API that we use to connect with them, so this is not possible.

VRBO assign photos to rooms 10 replies

Sean P
Apr 7, 2024 8:14 AM
Member for 2 years 5 posts

VRBO now supports assigning photos to rooms but even though I have configured in OR it's not translating to VRBO.  What can we do to get that working versus manually doing in the VRBO admin tool?

Same Day Bookings with Time Cut Off 44 replies

Ken T
Apr 6, 2024 8:39 PM
OR Alum Member for 6 years 1704 posts

Unfortunately, no, at present Airbnb is the only channel that supports a specific time cutoff for same-day bookings.

Same Day Bookings with Time Cut Off 44 replies

High Five Retrea
Apr 6, 2024 7:29 PM
Member for 3 years 1 post

Is it possible to add time cut-off to hosting website? (My website is through OwnerRez)

Can we please get the captions under the photos on the Owner Rez site? 0 replies

Jessica & Tyler
Apr 6, 2024 2:51 PM
Member for 6 years 5 posts

I've wondered for a while why the captions cover the photos when using the Owner Rez website? Can we please request the captions go under the photos? 

 

This is a verbatim message from a friend: "I just looked at bucks southern condo in Nashville. Very cute! The music theme fits Nashville perfectly. Only potential issue is the captions on some of the pics such as the living room pic made it hard to see the actual living room. Not sure if there is a way to put the caption under the pics or not." 

 

Host for 9 years with 16 properties, OR user for 7 years, not a complainer, hence the reason I've never brought it up but others are noticing and it's annoying me more! 

Trigger Forecast: exclude ones that won't send 2 replies

bigDeeOT
Apr 5, 2024 3:07 PM
Member for 3 years 24 posts

Bump. Seems like an obvious add to me. And I can’t imagine it being much work. Right now I never use the forecast because it’s littered with too much noise. 

Edit U.S. Holiday List 1 reply

Ventura County V
Apr 4, 2024 10:49 PM
Member for 3 years 122 posts

Agreed.  I've done much the same with seasons. 

App for Guest 16 replies

Ventura County V
Apr 4, 2024 10:46 PM
Member for 3 years 122 posts

I have this through Lynx.  Guests get a portal link emailed and texted to them with the codes, the ability to lock and unlock the door remotely and even the ability to control connected devices like thermostats and garage door openers (if you have them as part of your subscription plan).

In two years, I'm not sure enough guests have used it to justify needing one.

Feature Request: Request to book for Go Go Deals 0 replies

Ventura County V
Apr 4, 2024 10:42 PM
Member for 3 years 122 posts

Go Go Deals allows for guests to only be able to contact the host to inquire about a stay, however the owner rez API configuration says it can only to instant book.  Having the ability to publish our properties there, with the "Inquire only" setting on Go Go (as shown below) would be nice.

 

 

Thanks,

Ryan

VCVR

Branding for Google Vacation Rental (GVR) 2 replies

Jonathan H
Apr 4, 2024 10:16 PM
Member for 2 years 1 post

I'm curious about this as well.  My listing is showing as my name and not the name of the house and I can't figure out how to change it.

Trigger to send follow up to unbooked quoted inquiries 18 replies

David & Keri N
Apr 4, 2024 7:58 PM
Member for 3 years 3 posts

Glad to see this being discussed. I also think it would be very useful. 

Edit U.S. Holiday List 1 reply

Dwayne S
Apr 4, 2024 5:08 PM
Member for 2 years 7 posts

We have a different nightly min. and rates for the MAJOR U.S. holidays. When I subscribe to the U.S. Holiday list, it brings in more than just the major ones like Juneteenth, Veterans, Columbus, ML King Jr., etc. We don't want to charge more for holidays where there isn't as much of a demand. It would be great if we could edit the U.S. Holiday list and only choose the ones we want. My workaround is creating a holiday for each major one and then making sure I set the occurrence for each year ahead, which is rather cumbersome.

Rate Calendar View for Hosted Websites 6 replies

Brooke N
Apr 4, 2024 3:48 PM
Member for 3 years 14 posts

Hello!

 

My hosted website rates that show by each property only show the lowest rate.  Is there a way I can display an average rate?

 

TIA, 

Booking calendar enhancement request 2 replies

Aislinn K
Apr 4, 2024 1:27 PM
Member for 2 years 1 post

Would love to see a configuration to change the color by booking site, as well.  Makes the calendar much easier to check at a glance.

Customize Check-In Times Per Day of the Week 0 replies

Dwayne S
Apr 4, 2024 11:57 AM
Member for 2 years 7 posts

We have a different check-out time for Sundays (2pm) since we don't allow Sunday check-ins and don't need to clean that day. I need to be able to customize the check-out time for all Sundays so that, when our guests book a weekend, the confirmation email shows them they have until 2pm on Sunday.

I’ve been manually changing the Sunday check-out times in a guests booking, but only AFTER they have already booked. The problem is, they get a confirmation at the time of booking (before I can change it), that tells them their check-out time is 10am on Sunday (our standard time the rest of the week). This causes confusion for the guest if we tell them the Sunday check-out is 2pm, but their confirmation email tells them it's 10am.

Actual mobile apps 8 replies

Ken T
Apr 4, 2024 10:51 AM
OR Alum Member for 6 years 1704 posts

No, no app is planned.  However, upcoming app-like notifications are discussed in this engineering webinar:

https://www.ownerrez.com/webinar-under-the-hood-4-3-2024?autoplay

So that should hopefully take care of that issue in the very near future!

Actual mobile apps 8 replies

S and J Getaways
Apr 4, 2024 10:49 AM
Member for 3 years 2 posts

Do we know if this is feature is in the pipeline? Not having a native OR app for hosts is severely limiting. We have not easy way to receive guest communication notifications, including SMS. 

App for Guest 16 replies

Ken T
Apr 3, 2024 5:58 PM
OR Alum Member for 6 years 1704 posts

Yes, the upcoming app-like notifications are discussed in this engineering webinar:

https://www.ownerrez.com/webinar-under-the-hood-4-3-2024?autoplay

So that should hopefully take care of that issue in the very near future!

App for Guest 16 replies

BlueSky Getwaway
Apr 3, 2024 2:37 PM
Member for 4 years 45 posts

And my emails are often very delayed.

App for Guest 16 replies

Stefanie Y
Apr 3, 2024 2:26 PM
Member for 2 years 3 posts

The lack of notifications specific to the interface is concerning. Currently they get lost in a sea of emails.

App for Guest 16 replies

Ken T
Apr 3, 2024 2:15 PM
OR Alum Member for 6 years 1704 posts

Since every part of the OwnerRez interface uses responsive design, no standalone app is necessary - you can use all OwnerRez services in your mobile phone browser.

There are a handful of screens that don't work well on small screens - those are part of the changes Shawn mentioned.

And, we are planning to release app-style popup notifications in the near future, which is the other remaining feature lacking in OwnerRez that's common in apps.

App for Guest 16 replies

Stefanie Y
Apr 3, 2024 2:12 PM
Member for 2 years 3 posts

Why doesn't OwnerRez have an app for owners?

Guest's profile picture preview 0 replies

Airnaldo C
Apr 3, 2024 6:47 AM
Member for 5 years 13 posts

Hi folks,

I’ve been using Ownerrez and Hospitable in parallel for about 3 years now, and this feature is one of the most handy ones I’ve found. I believe Ownerrez should implement it.

Having a preview of the guest’s profile picture, which means seeing the guest’s photo before they book when they don’t have previous reviews, has allowed me to avoid many issues with unwanted guests. I know this might sound biased, but my experience has led me to think otherwise. I belong to a large host group in my country, and we share a comprehensive list of guests who have caused problems. Systematically, I’ve found guests I rejected based on their picture in this list.

 

Hope Ownerrez could implement this feature in the future.

Built-in AI (similar to ChatGPT) 39 replies

Airnaldo C
Apr 3, 2024 6:16 AM
Member for 5 years 13 posts

Looking forward to see it working too, it would make my work so much easier.

Branding for Google Vacation Rental (GVR) 2 replies

Kraig M
Apr 2, 2024 8:50 PM
Member for 2 years 11 posts

As a ownerrez client who already has a ownerrez hosted website, I'd like the Google Vacation Rental channel to automatically use branding from my hosted website when I set up the GVR channel.

Must have: use some field, such as "Company Name" from branding  that is already set up in OR.

Nice to have: allow me to change the branding to anything I want, specific to the GVR channel.

Background: when I set up GVR as a channel, rather than list my property's name ("Casa Luna Verano"), OR passed my personal name ("Kraig Meyer") as the official website in GVR.  Although I'm not certain, I think OR created a second brand automatically in my account when GVR was setup and this second brand had no company name.

 

image.png

Built-in AI (similar to ChatGPT) 39 replies

Justin L
Apr 2, 2024 3:54 PM
Member for 2 years 31 posts

Paul, I truly appreciate the transparency. Thank you for sharing.